Chapter 5. Troubleshooting
. . . . . . . . . . . . . . . . . . . . 25
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . 25
Software problems
. . . . . . . . . . . . . . . . . . . . . . . 25
System configuration problems . . . . . . . . . . . . . . . . . . . 25
Fibre Channel problems
. . . . . . . . . . . . . . . . . . . . . 26
Appendix A. Getting help and technical assistance
. . . . . . . . . . 27
Before you call . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the documentation . . . . . . . . . . . . . . . . . . . . . 27
Getting help and information from the World Wide Web . . . . . . . . . . 27
Software service and support
. . . . . . . . . . . . . . . . . . . 28
Hardware service and support . . . . . . . . . . . . . . . . . . . 28
Appendix B. Warranty information
. . . . . . . . . . . . . . . . . 29
Warranty period
. . . . . . . . . . . . . . . . . . . . . . . . 29
Problem determination . . . . . . . . . . . . . . . . . . . . . 29
Running diagnostics . . . . . . . . . . . . . . . . . . . . . 29
Checking software
. . . . . . . . . . . . . . . . . . . . . 29
Warranty service and support
. . . . . . . . . . . . . . . . . . 30
International Warranty Service . . . . . . . . . . . . . . . . . . 30
Purchasing additional services . . . . . . . . . . . . . . . . . . 31
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . 32
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . 32
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . 34
Appendix C. Notices
. . . . . . . . . . . . . . . . . . . . . . 41
Edition notice
. . . . . . . . . . . . . . . . . . . . . . . . . 41
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Important notes. . . . . . . . . . . . . . . . . . . . . . . . . 42
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 43
Class B statements . . . . . . . . . . . . . . . . . . . . . . 43
Federal Communications Commission (FCC) statement . . . . . . . . 43
Industry Canada Class B emission compliance statement . . . . . . . 43
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 43
Japanese electromagnetic interference (EMI) statement . . . . . . . . 44
Class A statements . . . . . . . . . . . . . . . . . . . . . . 44
Federal Communications Commission (FCC) statement . . . . . . . . 44
Industry Canada Class A emission compliance statement . . . . . . . 44
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 44
Australia and New Zealand Class A statement . . . . . . . . . . . 44
United Kingdom telecommunications safety requirement. . . . . . . . 44
European Union EMC Directive conformance statement . . . . . . . . 45
Taiwan electrical emission statement . . . . . . . . . . . . . . . 45
Japanese Voluntary Control Council for Interference (VCCI) statement
45
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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IBM TotalStorage FAStT FC2-133 Host Bus Adapter: Installation and User’s Guide
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