Chapter 5. Troubleshooting
The following four types of installation problems might cause your FAStT FC2-133
Adapter to function incorrectly:
v
Hardware problems
v
Software problems
v
System configuration problems
v
Fibre Channel problems
If you are having problems, use the following information to help you determine the
cause of the problem and the action to take.
Note:
Additional troubleshooting and debugging procedures are available in the
IBM Fibre Channel Hardware Maintenance Manual
and
IBM Fibre Channel
Problem Determination Guide
at http://www.ibm.com/pc/support.
Hardware problems
To determine if your installation problem is caused by the hardware, perform the
following tasks:
v
Verify that all cables are attached securely to the correct connectors. Be sure
that one end of the LC-LC Fibre Channel cable is attached to the optical
interface connector (located at J1 on the adapter) and that the other end is
connected to the Fibre Channel device.
v
Verify that the FAStT FC2-133 Adapter is installed correctly and is fully seated in
the expansion slot. Check for interference due to nonstandard PCI connectors.
v
Verify that the Fast!UTIL data-rate setting is correct. The Fast!UTIL data-rate
setting must match the speed of the device to which you are connected. See
“Extended Firmware Settings” on page 20.
v
Verify that all peripheral devices are turned on. See “Scan Fibre Channel
devices” on page 21 for information about displaying attached Fibre Channel
devices.
Software problems
To determine if your installation problem is caused by the software, perform the
following tasks:
v
Verify that the correct device driver is installed.
v
Verify that your adapter is at the correct BIOS version.
v
Verify that you have the correct adapter NVRAM settings for your Storage Area
Network (SAN) and operating system.
System configuration problems
To determine if your installation problem is caused by the system configuration,
check your server to ensure that it is configured properly. For more information, see
“Configuration Settings menu options” on page 17.
Note:
All PCI-compliant and PCI-X-compliant systems automatically detect 32-bit or
64-bit adapters and set the appropriate bus speed (for example, 66 MHz or
133 MHz).
© Copyright IBM Corp. 2002
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