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Chapter 8. Solving Computer Problems

Computer problems can be caused by software, hardware, or both.
You can diagnose and solve many problems with the assistance of
the self-tests and system programs contained in

Easy-Setup. If a

hardware problem is detected by the self-tests, an error message is
displayed.

The system programs can identify a problem or provide information
for the service representative. Make a note of all error codes and
give them to the service representative when you call for service. If
the system programs cannot be loaded, the troubleshooting charts
and other information will help you determine what corrective action
to take.

Important

Use this chapter to test only

IBM products. Non-IBM products

can cause misleading error information or incorrect computer
responses. When testing non-IBM products, refer to the
instructions supplied with those products.

Common Problems and Frequently Asked Questions

. . . . . .

229

Common Problems and Actions

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229

Frequently Asked Questions and Answers

. . . . . . . . . . .

232

Testing the Computer

. . . . . . . . . . . . . . . . . . . . . . . .

233

Troubleshooting Charts

. . . . . . . . . . . . . . . . . . . . . . .

235

Error Codes and Screen Messages

. . . . . . . . . . . . . . .

235

LCD Blank or Power-On Problems

. . . . . . . . . . . . . . .

240

Other General Problems

. . . . . . . . . . . . . . . . . . . . .

242

What If Testing Cannot Find the Problem?

. . . . . . . . . . . .

243

Battery Power Problems

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243

CD-ROM Drive Problems

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244

Diskette Drive Problems

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245

Enhanced Video/MPEG Feature Problems

. . . . . . . . . .

246

Docking Station Problems

. . . . . . . . . . . . . . . . . . . .

246

External Monitor Problems

. . . . . . . . . . . . . . . . . . . .

247

Television Problems

. . . . . . . . . . . . . . . . . . . . . . .

248

Suspend and Hibernation Problems

. . . . . . . . . . . . . .

249

Infrared Communication Problems

. . . . . . . . . . . . . . .

250

Copyright IBM Corp. 1996

227

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Содержание ThinkPad 760E

Страница 1: ...i...

Страница 2: ...arranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the infor...

Страница 3: ...760E 760ED or 760EL Computer The IBM ThinkPad 760E 760ED or 760EL computer is one of the most advanced notebook computers available today We are happy to offer this computer to help meet all your mul...

Страница 4: ...talling options Chapter 6 Installing PC Cards Page 122 Using PC Card Director Page 44 Configuring the computer Page 35 Creating the backup diskettes using the Diskette Factory Page 12 Reinstalling the...

Страница 5: ...Frequently asked question Page 229 Troubleshooting chart Page 235 IBM help systems Page 259 Preserving battery power Page 90 Using passwords Page 101 v...

Страница 6: ...computer and internal devices Chapter 6 Installing and Removing Options describes how to install or remove IBM options Chapter 7 Installing Software provides procedures for installing operating syste...

Страница 7: ...situations that are potentially hazardous to you It appears in text before the instruction or situation that could be hazardous Danger Indicates situations that are potentially lethal or extremely haz...

Страница 8: ...in out and a game port Standard video our simplest video solution Built in CD ROM drive in the UltraBay 760 CD Built in diskette drive in the UltraBay 760 FDD TFT LCD display DSTN LCD display In addit...

Страница 9: ...es when you are using the ThinkPad computer while on the move or in a casual setting such as the seashore or on a mountaintop Sometimes your lap may be the only desk around Regardless of the setting t...

Страница 10: ...s 3 Display Position the display to avoid glare or reflections from overhead lighting or outside sources of light Keep the display screen clean and set the contrast and brightness to levels that allow...

Страница 11: ...local ordinances or regulations The nickel metal hydride rechargeable battery on the system board of the computer can be replaced only by your dealer or an IBM service representative Do not disassemb...

Страница 12: ...is certified to conform to the requirements of EN60825 CAUTION Do not open the CD ROM drive no user adjustments or serviceable parts are inside Use of controls adjustments or the performance of proced...

Страница 13: ...Identifying the Hardware Features 20 System Status Indicators 24 Using the Fn Key Function 26 Operating with the TrackPoint III 28 Operating the Numeric Keypad 29 Using CD ROMs and Music CDs 30 Playin...

Страница 14: ...er 83 Charging the Battery Packs 84 Replacing the Battery Pack 85 Monitoring the Battery Status 87 Using the Battery Status Indicator 87 Using the Fuel Gauge Program 89 Preserving Battery Pack Life 90...

Страница 15: ...176 Installing the ThinkPad Features Program for OS 2 177 Installing the PC Card Director for OS 2 178 Installing the Mwave DSP Support Software for OS 2 179 Installing the ESS AudioDrive Support Soft...

Страница 16: ...rol Program 214 Using Windows 95 with the Dock II 215 Installing Software for Windows NT Workstation Version 3 51 216 Installing Microsoft Windows NT 218 Installing the Video Features Diskette for Win...

Страница 17: ...urchasing Additional HelpWare Services 262 Custom Services 264 Obtaining IBM Operating System Updates 265 About Your Warranty 265 Appendix A System Resources 267 Avoiding System Resource Conflicts 267...

Страница 18: ...vice Driver 287 Flash Card Memory Technology Driver 287 Checking the Allocated Resources for the PC Card 288 Avoiding PC Card Resource Conflicts 289 Virtual Card Services for OS 2 290 Appendix C Featu...

Страница 19: ...nal devices And of course your computer can be easily carried wherever you need a computer on the go This chapter describes step by step instructions to help you set up your new computer Overall Setup...

Страница 20: ...ions If you have any options such as memory cards install the options See page 121 1 2 3 Config Restart Date Time Password Start Up Test Easy Setup 3 ThinkPad Features Customize Your Computer You can...

Страница 21: ...f purchase Do you need more hard disk space If your computer did not come with the utility and device driver diskettes and you have already made a backup copy of all necessary software using the Diske...

Страница 22: ...If any item is missing or damaged contact your place of purchase Computer Battery Pack Power Cord AC Adapter 760 CD Internal Diskette Drive The internal diskette drive is installed in the UltraBay whe...

Страница 23: ...Items Envelope This envelope contains Telephone cable available in some countries Spare caps for TrackPoint III Spacer PC PCMCIA Card lock 760 E Video nh MIDI joystick cable 760 E Video nh Video in ou...

Страница 24: ...Getting Started 3 2 Right Side View 2 1 3 2 1 Right Side View 1 2 1 6 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 25: ...oth sides of the keyboard toward you so the keyboard lies flat on the computer Make sure the security latch 2 is at the right position unlocked If it is at the left position push and slide it to the r...

Страница 26: ...Getting Started 2 5 1 6 1 1 1 1 2 2 4 760 CD 760 CD 760 CD 760 FDD 2 2 1 1 2 2 2 3 8 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 27: ...packs recommended by IBM Keep the battery pack away from children When disposing of the battery comply with local ordinances or regulations or your company s safety standards Install the battery pack...

Страница 28: ...Getting Started OR 7 9 1 2 3 A 8 10 B 10 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 29: ...here you will be using the computer Operating the computer with an incorrect AC Adapter can cause damage to the battery pack and to the computer 10 Push and release the power switch to turn on the com...

Страница 30: ...you can read Chapter 2 for more information about your computer 12 31 23 59 59 Month Day Hour Month Second Year 1996 1996 Date and Time menu Startup screen This screen instructs you to set the initial...

Страница 31: ...d To attach the telephone line Page 151 1 Attach an active telephone line to the modem fax port on the left side of the computer 2 Start Windows 95 and double click on Preloaded Applications FaxWorks...

Страница 32: ...destination number For more information about FaxWorks see the document for FaxWorks that came with the computer Attaching a Printer WIN The following describes how to attach a printer to the compute...

Страница 33: ...cation TranXit 1 Start Windows 95 and double click on Preloaded Applications and then TranXit You will see a file manager window 2 If this is the first time you use TranXit select Setup and then Compu...

Страница 34: ...of the hard disk in the other remote computer 4 You can copy a file or directory between computers by dragging and dropping See online help for more details Capturing a Motion Video Enhanced Video Mo...

Страница 35: ...ch your video camera to the video in connector 3 of the computer as follows 1 Video camera 2 3 4 Turn on the power of the video camera 5 Start Windows 95 and double click on Preloaded Applications Dig...

Страница 36: ...10 seconds into the file capture avi or whatever file name you specified 8 Select Capture on the menu bar and then Video The moment you select Video the computer begins capturing motion video for 10 s...

Страница 37: ...our computer Identifying the Hardware Features 20 System Status Indicators 24 Using the Fn Key Function 26 Operating with the TrackPoint III 28 Operating the Numeric Keypad 29 Using CD ROMs and Music...

Страница 38: ...Features In this section you can review the hardware features of your computer Top View Front View 15 14 14 13 8 9 16 3 4 5 6 6 7 10 11 12 12 17 18 19 19 20 21 22 With the diskette drive With the CD R...

Страница 39: ...ng see page 124 11 The Security keyhole is used with the Kensington MicroSaver Security System lock For using see page 117 12 The release latches release the LCD or keyboard Sliding them toward the fr...

Страница 40: ...Identifying the Hardware Features Rear View 1 11 10 12 13 14 15 16 17 2 3 4 5 6 7 8 9 Inside View 18 22 21 20 19 Bottom View 23 24 25 22 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 41: ...l printer signal cable 1 The serial connector is where you connect a 9 pin serial device cable 11 G G S S The Power jack is where the AC Adapter cable is connected 12 Option cover For details see page...

Страница 42: ...tes the amount of remaining battery power by a percentage day d hour h or hours and minutes hh mm 3 Main battery status Secondary battery status Indicates the status of the battery packs installed in...

Страница 43: ...en scroll function keys In this state the cursor cannot be moved with the Arrow keys Not all application programs support this function 9 Battery Green Enough battery power remains for operation Orang...

Страница 44: ...mbination See page 89 When this key combination is pressed For OS 2 or Windows users The window for the battery power status appears or disappears Parameters for power status can be set Fn F 3 Standby...

Страница 45: ...C Adapter is attached The Fuel Gauge program displays the current power option See page 89 Fn F12 Hibernation mode Places the computer in hibernation mode For more information about this mode see Hibe...

Страница 46: ...umb as required by your software as with any other pointing devices Mouse pointer Left click button Stick Right click button Note The cap 1 on the end of the TrackPoint III is removable You can replac...

Страница 47: ...k The NumLK icon appears on the LCD indicator 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 NumLk 6 Y F8 F9 F10 Shift Alt Ctrl F11 F12 H N _ Note The keys are functional but the function of the key is not p...

Страница 48: ...tray with the CD ROM eject button use the emergency eject hole See page 21 Playing Media To play media on the CD ROM drive do one of the following Note Before playing the CD ROM drive with the eject b...

Страница 49: ...ontrol and make sure that Line CD is selected as the auxiliary source 3 Open the Multimedia folder then select Compact Disc WIN WIN When using Windows 1 Select Mwave ThinkPad and open the Audio Contro...

Страница 50: ...middle part of the diskette drive Insert a diskette straight into the diskette drive Inserting it at an angle can damage the front of the diskette drive Do not place more than one diskette label on a...

Страница 51: ...6 Using the Option Diskette for the PC Card 47 Removing the Storage PC Cards 48 Using the Infrared Communication Feature 50 Using the Mwave DSP Features 51 Using the Audio Function 53 Using the Audio...

Страница 52: ...Functions for Windows 3 11 and Windows 95 71 Using the MPEG Playback for Windows 3 11 71 Using the MPEG Playback for Windows 95 73 Using the Video in Video Capture and Video Overlay for Windows 3 11...

Страница 53: ...cts a system resource such as IRQ DMA I O address or memory conflict so that you can easily set up your computer configuration for the new device or software For more detail about each device s resour...

Страница 54: ...es program from the DOS or OS 2 command prompt using PS2 commands Type PS2 at the DOS prompt to display the ThinkPad Features online help menu You can create a batch file to set your unique operating...

Страница 55: ...Test is used to test the computer hardware Restart is used to exit Easy Setup and start your operating system To start Easy Setup 1 Turn off the computer and remove any diskette from the diskette driv...

Страница 56: ...perating systems you might want to change the drive startup sequence to load an operating system from the hard disk or a PC Card without checking the diskette drive or to do a remote program load RPL...

Страница 57: ...to four devices 4 Click on OK or press Enter to save the change Selecting the Network RPL Speed When you use a remote program load through a token ring card or other network card the RPL speed can be...

Страница 58: ...depends on your computer s LCD type If your LCD is the TFT 1024 768 LCD panel Resolution Color Depth for the LCD Color Depth for Both Color Depth for the External Monitor CRT 640 480 256 65 536 256 6...

Страница 59: ...hange the screen resolution or color depth for the LCD panel do the following O S 2 WIN If you use OS 2 Warp or Windows 3 11 use the ThinkPad Features program Click on the Display or icon Note To chan...

Страница 60: ...itor To attach an external monitor 1 Change the display output type where to display the computer output as follows so that you can see the computer output on the external monitor a Start the ThinkPad...

Страница 61: ...n Do not disconnect the external monitor while the computer is in suspend mode or hibernation mode If no external monitor is attached when the computer resumes the LCD will remain blank and the output...

Страница 62: ...common enablers Showing what type of PC Card is in your computer Allowing you to register an application program for a particular PC Card and starting the program automatically when the card is insert...

Страница 63: ...tor PC Card Director Auto Configurator Utility Auto Configurator Utility Mount Utility Mount Utility Supported PC Cards Supported PC Cards For Windows 3 11 PC Card Director PC Card Director Driver s S...

Страница 64: ...r refer to the instructions that came with the PC Card you cannot remove or install PC Cards during suspend mode Using the PC Card in Windows 95 WIN When using PC Cards in Windows 95 do not use the in...

Страница 65: ...following 1 Check whether your option diskette has the file named IBMDSS01 SYS Did you find the IBMDSS01 SYS file Yes Go to the next step No Go to step 5 2 Make a backup copy diskette of the option di...

Страница 66: ...Card Director program for OS 2 or Windows or the DOS PC Card utility program as follows O S 2 WIN WIN For OS 2 or Windows 1 Open the PC Card Director window 2 Click on the Control Power icon 3 Select...

Страница 67: ...rtridge option for the UltraBay Delete or comment out the following lines in the CONFIG SYS file For Windows DEVICEHIGH C THINKPAD IBMDSS 4 SYS D For OS 2 BASEDEV IBM2SS 4 SYS D When you are not using...

Страница 68: ...when communicating with another 755 or 760 series ThinkPad computer with an infrared port or other systems supporting ThinkPad mode Generic IrDA 1 0 up to 115 kilobits per second data transfer through...

Страница 69: ...functions This illustration shows the connections between the computer and external cables or devices Note In some countries the Mwave telephony functions are only available with the DAA Telephony Ki...

Страница 70: ...thesizer Sound Blaster support in the DOS session Data Fax modem MPEG Audio WIN WIN WIN For Windows Audio Control Read Me View Connectors Country Selection Mwave Help Mwave Modem Mwave Command Referen...

Страница 71: ...Multimedia folder from the OS 2 desktop Note Do not enter suspend mode when using the audio functions Line CD Mic None Aux Source Control When Using a CD ROM or a Music CD 760 CD When you use a CD RO...

Страница 72: ...rus Reverb Effects QSound Tone Control Controls Viewed Play Record Note To use the Mwave audio features in WIN OS 2 install the Mwave DSP support software for Windows in the full screen WIN OS 2 sessi...

Страница 73: ...kette inserted in the diskette drive Some sample files such as the CONFIG SYS file are created on the boot diskette You might need to modify these files by referring to the manuals that came with your...

Страница 74: ...on program in the Mwave window after the Mwave installation is complete See page 58 CAUTION Your computer can use only a public switched telephone network PSTN Do not use a PBX private branch exchange...

Страница 75: ...use the correct telephone line so your modem operates correctly When you are At home Use an analog line a standard household telephone In your office Use a line connected to a fax machine or another...

Страница 76: ...ave modem automatically starts and will be ready to use Using Country Selection Important Each country has restrictions on communication that uses telephone lines Use this window whenever you travel t...

Страница 77: ...sing the Audio Function for OS 2 O S 2 The ESS AudioDrive feature supports audio in the OS 2 environment through the Multimedia Presentation Manager 2 MMPM 2 To use the ESS AudioDrive functions with O...

Страница 78: ...r to connect musical instruments with MIDI ports To attach the MIDI joystick cable to the computer 1 Turn off the computer and connect the MIDI joystick cable to the computer as shown 2 Connect the ot...

Страница 79: ...puter and television b Connect the video in out cable 2 to the video out port 1 at the left side of the computer then connect your television S Video In Video In To headphone jack of the computer Audi...

Страница 80: ...s Enhanced video screen unless you have attached a television to the computer Otherwise the LCD screen becomes blank In this case use the Fn F7 keys to restore the LCD screen 3 Select the appropriate...

Страница 81: ...or the television LCD for the LCD Entering a PS2 SC command from the command prompt Note You cannot display the computer output on the LCD and television at the same time For OS 2 When you use OS 2 on...

Страница 82: ...etween those two you need to use the ThinkPad Features program To display computer output on the attached external SVGA monitor after using the television do the following 1 Turn off the computer and...

Страница 83: ...titles are restricted to HHR at 4 Mbps Video in video capture Capture still images or motion video from the video in port Overlay motion video from the video in port Video out To use the video out fun...

Страница 84: ...device drivers When the Enhanced Video feature is enabled by the ThinkPad Features program and any of the following is being played or used do not enter suspend mode AVI file MPEG file Video CD CD i...

Страница 85: ...nore any error messages then click on OK to exit the error message screen The following shows considerations when using the MPEG playback in OS 2 Warp When you run other tasks while an MPEG file is be...

Страница 86: ...ent with S video output connect the S video port of the video in out cable to the S video out connector of your video equipment A for better picture quality If you are not using video equipment with S...

Страница 87: ...ng shows considerations when using the video in feature or video capture in OS 2 Only one capture window can be open at a time Video IN Recorder is an OS 2 MMPM 2 application for video capture and vid...

Страница 88: ...tiple applications an error message appears on the screen and the computer might become locked up or suspended In that case restart the computer Do not enter suspend mode while attempting video captur...

Страница 89: ...deo Overlay for Windows 3 11 and Windows 95 on page 75 Using the MPEG Playback for Windows 3 11 WIN To use MPEG playback in Microsoft Windows 3 11 do the following 1 Open Media Player 2 Click on Devic...

Страница 90: ...ork with some karaoke CDs Check the following if you do not have enough audio volume with the Video CD Player program The audio volume of the Video CD Player program The WAVE and MASTER volume control...

Страница 91: ...rformance tab then click on the File System button c Click on the Troubleshooting tab d Check Disable all 32 bit protect mode disk drivers e Click on Apply OK and then Close f Select Yes to the questi...

Страница 92: ...s application Help is available in the Video CD Player screen The following are considerations when using the MPEG playback function in Windows 95 CD i support Windows 95 does not support playing of C...

Страница 93: ...applications supported by Video for Windows and your computer You can also overlay motion video from the video in port by using applications supported by MCI Media Control Interface overlay Notes Only...

Страница 94: ...A for better picture quality If you are not using video equipment with S video output connect the composite video port of the video in out cable and the video out port of your video equipment B If yo...

Страница 95: ...e see page 80 Capturing Compressing and Building a Video File This sample procedure describes how to capture a video clip import it in DVP and build a compressed AVI file that you can use in a present...

Страница 96: ...ns and Overlay YUV422 or Compressed YUV422 for Image Format then click on OK 9 Select Video Source from the Options menu the type of video connector your video source uses video or S video and the typ...

Страница 97: ...ia window to a video track and then from the Media window to an audio track 15 Select Compression from the Video menu to specify the compression decompression CODEC routine you want to use 16 Select I...

Страница 98: ...install and select the 65536 16 bit video display driver For detailed information about the display driver see the User s Guide Note Because many paint programs such as Windows Paintbrush do not yet s...

Страница 99: ...CDs cannot be viewed Video overlay capture and MPEG playback functions do not work under the following video modes 1024 768 resolution 256 color depth and 75Hz refresh rate 1024 768 65 536 and 75Hz 12...

Страница 100: ...Using the Enhanced Video MPEG Functions 82 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 101: ...cator 87 Using the Fuel Gauge Program 89 Discharging the Battery Pack for OS 2 and Windows 90 Preserving Battery Pack Life 90 Maximizing Battery Powered Operation 91 Using the Battery Power Management...

Страница 102: ...nd have two battery packs for longer battery powered operation When you have two battery packs installed in the computer and start charging charging starts on the battery pack in the battery pack bay...

Страница 103: ...e the PC Card before doing the following 1 Open the LCD so it lies flat then slide the keyboard raiser on the side of the computer toward you so the keyboard lies flat on the computer Attention Make s...

Страница 104: ...ack toward the front of the computer then quickly remove the battery pack and replace it with a fully charged spare 1 2 6 760 FDD Go to step 8 Attention Do not press on the middle part of the CD ROM d...

Страница 105: ...tery pack is almost discharged and is about to enter the low battery condition Take either of the following actions immediately Connect the AC Adapter to the computer Replace the battery pack with a f...

Страница 106: ...ates the total remaining power for both battery packs up to 100 Hints To change the display of remaining power between hours and percent select Option from the pull down menu of the Fuel Gauge program...

Страница 107: ...Fuel Gauge icon in the ThinkPad Features window the Fuel Gauge program appears When you minimize the program to an icon every time you press the Fn F2 key combination the Fuel Gauge icon appears or d...

Страница 108: ...ttery pack is discharging however do not enter suspend mode or turn off the computer until the discharge is complete Complete discharging of the battery pack takes time When the battery pack is comple...

Страница 109: ...ch operating system comes with its own APM If you have purchased the computer with a preloaded operating system APM is already installed correctly Decrease the LCD brightness Adjust the brightness con...

Страница 110: ...ormal operation from one of the modes use the resume function to return to where you were when you entered that mode Because the operating system is already loaded the resume function is faster than t...

Страница 111: ...ation Mode Standby Mode Suspend Mode Press the Power Switch Press the Power Switch Press the Power Shutdown Switch Open the LCD Close the LCD Press the Fn key Press Fn F4 Press Fn F3 Press Fn F12 Pres...

Страница 112: ...power Suspend mode RediSafe suspend mode To enter suspend mode do one of the following Press Fn F4 Close the LCD of the computer Open the keyboard of the computer Set the suspend timer using the Think...

Страница 113: ...iSafe suspend mode If all battery power is used and the computer turns off during RediSafe suspend mode install a fully charged battery pack or connect the AC Adapter then press the power switch to re...

Страница 114: ...t be reset or lose its configuration settings Sometimes you might want to use the computer with the LCD closed for example when an external monitor and keyboard are used In such a case turn on the com...

Страница 115: ...Station option When the computer is attached to the Dock II and the Suspend hibernate while docked option is disabled the computer enters standby mode instead of suspend mode Note You must set the Res...

Страница 116: ...the hard disk When installing an operating system or installing additional computer memory you must create a hibernation file on the hard disk drive to use the hibernation mode The size of the hibern...

Страница 117: ...h ac power and is using one of the following IBM PC Cards it does not enter hibernation mode IBM 28 8 14 4 Data FAX Modem IBM PCMCIA Data FAX Modem IBM High Speed PCMCIA Data FAX Modem IBM 3270 Emulat...

Страница 118: ...Using Power Management 100 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 119: ...etting a Hard Disk Password 106 Entering a Hard Disk Password 107 Changing a Hard Disk Password 108 Removing a Hard Disk Password 109 Supervisor Password 110 Setting a Supervisor Password 110 Entering...

Страница 120: ...ur personal information such as your name or address on the password prompt screen For details see page 116 Power On Password If a power on password is set the password prompt appears on the screen wh...

Страница 121: ...n on the computer See Changing a Power On Password on page 104 or Removing a Power On Password on page 104 Entering a Power On Password Notes If the return to normal operation is caused by a preset ti...

Страница 122: ...be available when you turn on the computer the next time Do Not Forget Your Power On Password If you forget your power on password you cannot reset it You have to take the computer to an IBM authorize...

Страница 123: ...password When a hard disk password is set a preset timer or an incoming call do not activate the resume function To use the resume function with a hard disk password set the same password for both the...

Страница 124: ...main hard disk password and HDD 2 represents a secondary hard disk installed in the UltraBay password 2 Select the Password icon and then select HDD 1 1 or HDD 2 2 according to the hard disk type you...

Страница 125: ...rd for the hard disk in the UltraBay of the SelectaDock Docking System attached to the computer Note Do not press the Spacebar after you enter the password this action removes the password When the pa...

Страница 126: ...ord are different or the power on password has not been set 1 Turn off the computer and wait at least 5 seconds then turn it on 2 If you have set a power on password type it then press Enter 3 When th...

Страница 127: ...age 104 This operation removes both the hard disk password and the power on password 2 If you need a power on password reset it in Easy Setup When the hard disk password and the power on password are...

Страница 128: ...occurs You can start all normal operations for the computer except Easy Setup without the supervisor password Using Both Supervisor and Hard Disk Passwords When a supervisor password is set the same...

Страница 129: ...authorized reseller or IBM marketing representative to have the system board replaced Proof of purchase is required and an additional charge might be required for the service Neither an IBM authorize...

Страница 130: ...word again for verification then press Enter Do Not Forget Your Supervisor Password Note the password and keep it in a safe place If you forget your supervisor password you have to take the computer t...

Страница 131: ...disk drive see page 115 Using Several Hard Disk Drives with the Supervisor Password Because the supervisor password automatically sets a hard disk password you must set a supervisor password for each...

Страница 132: ...rvisor password for in the main hard disk drive bay to the right of the battery pack 3 Turn on the computer A 158 error appears 4 Press Enter 5 Type your supervisor password at the power on password p...

Страница 133: ...e that has the old supervisor password set 3 Turn on the computer The hard disk password prompt appears 4 Do one of the following If you removed the supervisor password in step 1 type the old supervis...

Страница 134: ...the owner of the computer You can display your favorite background bitmap image 2 around your personal data 1 1 2 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad Think...

Страница 135: ...internal devices under the keyboard and prevent the removal of your computer you can purchase a Kensington MicroSaver Security System lock hereafter called a Kensington lock or a compatible lock To p...

Страница 136: ...e stationary object Using the PC Card Lock To prevent PC Cards from being removed from the PC Card slots Attention Make sure the security latch at the right side of the computer is unlocked See step 2...

Страница 137: ...of the PC Card lock into the two notches 1 as shown 1 3 Insert the lower portion of the PC Card lock into the openings 2 on the bottom edge of the computer 2 4 Slide the PC Card lock to the right Cha...

Страница 138: ...right side of the computer is unlocked See step 2 on page 7 Attention The hard disk drive is a very delicate device that needs careful handling If it falls onto a hard surface severe damage can occur...

Страница 139: ...the Diskette Drive 136 Installing a Secondary Battery Pack in the UltraBay 138 Installing a Secondary Hard Disk Drive in the UltraBay 142 Installing an Option in the UltraBay 146 Installing the DAA T...

Страница 140: ...hen installing an operating system install the PCMCIA device driver that is on the PC Card Director Diskette before using PC Cards The computer has two PC Card slots upper slot 1 and lower slot 2 and...

Страница 141: ...e card into the lower slot 2 1 2 3 Press the PC Card firmly into the connector until the eject button 1 pops out Then pull the eject button out slightly and fold it to the left 1 2 1 Refer to the foll...

Страница 142: ...emory PC Card or SRAM PC Card from the PC Card slot turn off the computer Otherwise data in the PC Card may be corrupted or lost However there is a safe way to remove the storage PC Card without turni...

Страница 143: ...uter s memory Important Changing memory while your computer is in suspend mode or hibernation mode may cause permanent damage to the equipment Installing and Removing the DIMM 1 Touch any metal object...

Страница 144: ...the computer then slide the memory slot cover 1 and remove it 1 1 2 Attention To avoid damaging the DIMM do not touch its contact edge 6 Remove the DIMM adapter by lifting up the edge 1 from the comp...

Страница 145: ...DIMM adapter a Find the notch 1 on the side of the DIMM b With the notched end of the DIMM toward the right side of the socket 2 insert the DIMM at an angle of approximately 20 into the socket then pr...

Страница 146: ...edges of the socket at the same time and remove the DIMM Be sure to save the DIMM for future use 11 Attach the DIMM adapter to the computer a Turn over the DIMM adapter b Place it into the memory slo...

Страница 147: ...slot connector Press on three points both sides and center of the shaded area 1 d Make sure the DIMM adapter is firmly connected 12 Align the matching marks on the memory slot cover and the bottom of...

Страница 148: ...en as shown 4 576 KB OK If a 2 1 error code appears under the memory count turn off the computer and go to page 125 to reinstall the DIMM 4 576 KB OK 2 1 c Is the total memory size the same as the val...

Страница 149: ...moved from the computer attach a lock to the security keyhole See page 117 15 Close the keyboard and reconnect all cables Note If you changed the memory installed in the computer create a new hibernat...

Страница 150: ...f the computer then disconnect the AC Adapter and all cables from the computer Attention Make sure the security latch at the right side of the computer is unlocked See step 2 on page 7 Attention The h...

Страница 151: ...he drive store it in the carrying case that contained the replacement drive 5 Insert the replacement drive Press on the shaded area 1 as shown until the drive snaps into the connector and then replace...

Страница 152: ...Make sure that no diskette is in the diskette drive 2 Open the LCD then open the keyboard 3 Lift the handle on the diskette drive with the plastic tape and remove the diskette drive 4 Remove the fron...

Страница 153: ...stalling the CD ROM Drive 5 Install the CD ROM drive Press area 1 until the drive snaps into the connector Close the keyboard then reconnect all cables 2 1 Chapter 6 Installing and Removing Options 13...

Страница 154: ...e drives are very delicate devices that need careful handling Do not press on drop or apply any shock to the drives when they are removed from the computer Note If you are using DOS or Windows the CD...

Страница 155: ...ntil it snaps into place c Slide the lever 3 on the bezel to the left as shown The following figure shows the installation as seen from the inside of the computer 1 2 3 3 Attention The diskette drive...

Страница 156: ...ROM drive and diskette drive are very delicate devices that need careful handling Do not press on drop or apply any shock to the CD ROM drive or diskette drive while it is removed from the computer 1...

Страница 157: ...to cover the CD ROM drive or diskette drive connector a Make sure the projected end 1 fits into the opening 2 1 2 b Place the spacer onto the connector and then open the battery connector cover 7 Whi...

Страница 158: ...portion of the bezel into the slot until it snaps into place c Slide the lever 3 on the bezel to the left as shown The following figure shows the installation as seen from the inside of the computer...

Страница 159: ...pack into the UltraBay 1 2 13 Close the keyboard and reconnect all cables When Replacing the CD ROM Drive or Diskette Drive Before you replace the CD ROM drive or diskette drive in the UltraBay 1 Cove...

Страница 160: ...very delicate device that needs careful handling Do not press on drop or apply any shock to the hard disk drive 1 Attach the secondary hard disk drive to the hard disk holder a Insert the hard disk dr...

Страница 161: ...apply any shock to the CD ROM drive or diskette drive while it is removed from the computer 3 Turn off the computer then disconnect the AC Adapter and all cables from the computer Attention Make sure...

Страница 162: ...he inside of the computer a Fit notch 1 on the lower portion of the bezel into the catch at the bottom of the drive bezel slot 2 b Push the upper portion of the bezel into the slot until it snaps into...

Страница 163: ...e is accessed through the diskette drive bezel 9 Place the hard disk holder with the hard disk drive attached into the UltraBay Press on the shaded area 1 as shown until the drive snaps into the conne...

Страница 164: ...nnected from the computer The CD ROM drive and diskette drive are very delicate devices that need careful handling Do not press on drop or apply any shock to the CD ROM drive or diskette drive while i...

Страница 165: ...cover to be attached at the left side of the computer do the following a Push the current option cover 1 from the inside of the computer to remove it 1 b Attach the new option cover that came with you...

Страница 166: ...future use 10 If the option you are installing has a front bezel do the following a Slide the diskette drive bezel slightly to the left and remove it by pulling toward the front b Place the new front...

Страница 167: ...e DAA Telephony Kit is not approved by the local telecommunications authorities you may contact IBM or an IBM distributor in that country to check if you can purchase a modem of the ThinkPad DAA Telep...

Страница 168: ...king device is unlocked 4 Install the plug with the round receptacle that came with your option kit Firmly press it into the connector 5 On the left side of the computer install the port cover 1 with...

Страница 169: ...A interface cable 2 to the round receptacle on the DAA c Connect the ferrite core end connector 3 of the telephone cable to the square receptacle on the DAA d Connect the other end of the telephone ca...

Страница 170: ...ectly to the external input device connector You can use both the IBM PS 2 Miniature Mouse and TrackPoint III at the same time Note You can remove the keypad cover 1 and use it as a stand for the keyp...

Страница 171: ...art the ThinkPad Features program 2 Click on the Keyboard Pointing Device icon 3 Click on Disable for the TrackPoint These changes become effective when computer power is turned off and then on again...

Страница 172: ...he keyboard mouse connector 1 to your computer 1 and then the external keyboard 2 1 1 2 When the external keyboard is attached the following keys are not available Numeric keypad on the system keyboar...

Страница 173: ...Dock II ISA bus Using the SelectaDock Docking System Attention When setting up your docking station avoid any hardware conflicts To avoid hardware conflicts Page 267 The following shows how the comput...

Страница 174: ...manual that came with the adapter card When you install an ISA adapter card you need to ensure that the resource setting such as IRQ or DMA for the new ISA adapter card does not conflict with settings...

Страница 175: ...r operating system and the devices Once a configuration is created and if hot or warm docking or undocking is enabled by the ThinkPad Features program the computer can be docked to the SelectaDock Doc...

Страница 176: ...omputer to the Dock I or Dock II see the User s Guide which came with the Dock I or Dock II Hints When an IBM Dock I is docked to the computer you can adjust the sound volume by using the following ke...

Страница 177: ...vailable as an option in your computer before docking the the computer to the SelectaDock Docking System 2 Check that no resource conflict occurs between the new IDE device and the other devices in th...

Страница 178: ...Check the interrupt level IRQ for the SCSI controller in the Dock I by using the the Dock I DIP switches 2 Start the ThinkPad Features program 3 Click on the Docking Station icon and click on Advanced...

Страница 179: ...ity plate to the security keyhole at the right side of the computer Note The figure shows an example when you are using the SelectaDock Docking System 2 Dock the computer to your docking station 3 Loc...

Страница 180: ...162 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 181: ...for OS 2 179 Installing the ESS AudioDrive Support Software for OS 2 180 Installing the Infrared Device Driver for OS 2 181 Installing the ThinkPad Display Device Driver for OS 2 182 Installing the En...

Страница 182: ...oftware 207 Installing the Mwave MIDI Sample Files 208 Installing the AudioDrive Support Software for Windows 95 208 Installing the Infrared Device Driver for Windows 95 209 Installing the CD ROM Devi...

Страница 183: ...222 Configuring the Mwave Modem 222 Installing the AudioDrive Support Software for Windows NT 223 Changing the Default Setting 224 Playback and Recording 225 Installing the ThinkPad PCI IDE Driver for...

Страница 184: ...d above for your computer to operate as it did at the time of purchase The online book however is available only at the time of purchase and no diskettes are available for reinstallation You should ma...

Страница 185: ...e latest information or if you have problems You need to create all installation diskettes using the Diskette Factory diskette backup program which is preloaded on your computer In some countries you...

Страница 186: ...installation of OS 2 Warp The following shows the software already installed at the time of purchase For your computer to work as it did at the time of purchase install all of this software 1 Install...

Страница 187: ...llation stop do one of the following depending on your situation If you are using one of these Sony CD ROM drives refer to the chapter describing the special hardware considerations in Special Hardwar...

Страница 188: ...m Installing OS 2 Warp with Dual Boot To install the DOS ThinkPad Features program Page 187 To install the Windows ThinkPad Features program Page 194 Install DOS Windows and their ThinkPad Features pr...

Страница 189: ...e Windows ThinkPad Features program Page 194 2 Install DOS and Windows and the ThinkPad Features programs for both DOS and Windows 3 Install OS 2 Warp If you are installing the diskette version refer...

Страница 190: ...iskette Drive 1 Ensure that DOS and Windows are installed in the computer 2 Insert the OS 2 Warp CD ROM into the CD ROM drive 3 Open the DOS command prompt and change to the drive for the CD ROM drive...

Страница 191: ...Warp Using the Internal CD ROM and Diskette Drive Note The following terms are used in these instructions cd Your CD ROM drive letter followed by a colon c Target hard disk drive letter followed by a...

Страница 192: ...other editor to edit files b After the OS 2 Warp Diskette 1 diskette has been created open the CONFIG SYS file on the diskette and find the following line set os2_shell sysinst2 exe Change this line t...

Страница 193: ...e the installation of OS 2 Warp Follow the instructions in the README 1ST file in diskette 1 of that FixPak The previous steps leave about 45MB of image files on your hard disk drive You can leave the...

Страница 194: ...ette and restart the computer instead 10 Repeat steps 4 through 7 To install the video driver Page 182 Note SVGA means resolution of 1024 768 or more with 256 colors or more 11 Install the SVGA video...

Страница 195: ...e ThinkPad Features Program for OS 2 To install the ThinkPad Features program 1 Start OS 2 Warp then insert the Utility Diskette for OS 2 into the diskette drive 2 Install the ThinkPad System Manageme...

Страница 196: ...vice driver Resource Map Utility device driver PC Card Power Management device driver PC Card Director utility PC Card client device drivers only when PC Card Director does not support the PC Card Not...

Страница 197: ...tte 1 for OS 2 into the diskette drive then type A SETUP and press Enter The installation window appears on the screen 3 Follow the instructions on the screen to complete the installation 4 Restart OS...

Страница 198: ...en the OS 2 full screen command prompt Note When you install OS 2 Warp you must select Multimedia Software Support in the OS 2 Setup and Installation window If you encounter the SYS1041 error message...

Страница 199: ...install it by referring to your operating system documents 3 Go to the DOS command prompt and insert the Infrared Features Diskette into the diskette drive 4 Type A UINSTALL and press Enter The follow...

Страница 200: ...1 With the right mouse button click on the object 2 Select Settings Session and then check Separate Session 3 Select WIN OS 2 Settings and modify the following setting as shown COM_DIRECT_ACCESS ON I...

Страница 201: ...e Driver for OS 2 760 E Video nh This section is for computers with the Enhanced Video MPEG features installed Important To use the Video Overlay Capture and MPEG functions make sure you have installe...

Страница 202: ...instructions on the screen Installing the Video Overlay Capture and MPEG Device Drivers To install the Video Overlay Capture and MPEG device drivers 1 Start OS 2 Warp and open the Multimedia folder fr...

Страница 203: ...you install Mwave DSP support software for Windows 3 11 The following shows the software already installed at the time of purchase For your computer to work as it did at the time of purchase install a...

Страница 204: ...ation program UINSTALL EXE automatically modifies the CONFIG SYS file and AUTOEXEC BAT file The following are the parameters for the CD ROM device driver for CONFIG SYS DEVICE drive path IBMTPCD SYS R...

Страница 205: ...lied with PC DOS Version 7 0 Installing the ThinkPad Features Program for DOS Note When installing an operating system you need to install the ThinkPad Features program To install the ThinkPad Feature...

Страница 206: ...ded software Refer to the manual that came with the PC Card to install the device driver PC Card client device drivers only when PC Card Director does not support the PC Card To install the PC Card Di...

Страница 207: ...f purchase install all of this software 1 Install DOS Page 185 760 CD Install the CD ROM device driver for DOS Page 186 Install the ThinkPad Features program for DOS Page 187 2 Install Windows 3 11 wi...

Страница 208: ...Install Windows 3 11 with the default VGA display driver that came with Windows After you complete the installation of Windows install the ThinkPad display driver Do the following to install Windows...

Страница 209: ...f the item has not changed return to step 1d 2 Make sure the Display choice is set to VGA Do not change this choice Note When Windows Version 3 11 is installed the computer is automatically configured...

Страница 210: ...760 CD MSCDEX EXE loaded by AUTOEXEC BAT Then use the newest program between the one for DOS and the one for Windows for each drivers You can easily use the newer one by changing the subdirectory name...

Страница 211: ...eo Features Diskette for Windows into the diskette drive then type A and press Enter 6 Select your desired resolution from the menu and press Enter Verify that Display has changed to your desired reso...

Страница 212: ...ws 3 11 To use PC Card Director Page 44 Note The PC Card Director for Windows 3 11 must be installed with Windows 3 11 or a later version with enhanced mode Otherwise it cannot be installed When insta...

Страница 213: ...Follow the instructions on the screen Default choices are already highlighted at the choice screens Note When installing an operating system you need to install the Mwave DSP support software 5 After...

Страница 214: ...and select OK MIDIPORT is the subdirectory name where you have installed the Mwave DSP support software 5 Select Mwave MIDI Port Driver then select OK Installing the ESS AudioDrive Support Software f...

Страница 215: ...Source Drive 3 Press Enter then follow the instructions on the screen Select Install Windows ThinkPad InfraRed Driver when you are asked Installing the Enhanced Video MPEG Device Driver and the Video...

Страница 216: ...e MPEG device driver enables playback for MPEG motion videos CD i movies and video CDs Important If this is not your first time installing the MPEG device driver for Windows 3 11 remove IBM MPEG 2 and...

Страница 217: ...completed the installation restart Windows Installing the IBM Video CD Player for Windows 3 11 The IBM Video CD Player for Windows enables playback of video CDs or CD i movies with more options than w...

Страница 218: ...e For your computer to work as it did at the time of purchase install all of this software 1 Install Windows 95 Page 201 2 Install the ThinkPad display driver Page 201 3 Install the ThinkPad Features...

Страница 219: ...Safe Recovery recommended then click on the Next button 4 On the Setup Options screen of the Windows 95 Setup Wizard select Custom then click on the Next button 5 On the Analyzing Your Computer scree...

Страница 220: ...click on the Change driver button 9 In the Select Hardware Type dialog select Display adapters and click on OK 10 Insert the Video Features Diskette for Windows 95 into the diskette drive then click o...

Страница 221: ...In the Desktop area box drag the slider to the appropriate resolution such as 1024 by 768 pixels then click on OK 20 Select your favorite color depth for example 256 color from the Color palette 21 Wh...

Страница 222: ...ntegrated PCMCIA support software 2 Install the Socket Services device driver 3 Install the PC Card Director for Windows 95 Note CardBus PC Cards cannot be used in Windows 95 Disabling the PC Card Dir...

Страница 223: ...software installed on your computer To install the ThinkPad Socket Services device driver for Windows 95 1 Start Windows 95 then select My Computer Control Panel and then System 2 Click on the Device...

Страница 224: ...Click on the Skip File button at the Copying Files panel when Windows 95 tries to copy the following files CARDDRV EXE CSMAPPER SYS FLS1MTD VXD FLS2MTD VXD PCCARD VXD SRAMMTD VXD 15 Restart the comput...

Страница 225: ...n Run 2 Insert the Mwave DSP Features Diskette 1 for Windows 95 into the diskette drive then type A SETUP and press Enter The Mwave installation window appears and prompts you to input the destination...

Страница 226: ...Enter 3 Follow the instructions on the screen After the installation is completed remove any diskette from the diskette drive then restart Windows 95 Installing the AudioDrive Support Software for Win...

Страница 227: ...drive then click on OK 9 Type A at the Copy Files From window then click on OK 10 After the installation is complete click on the Close button Installing the Infrared Device Driver for Windows 95 To...

Страница 228: ...on Generic IrDA Compatible Device node f Click on Remove and then Yes to remove this node temporarily g Click on Refresh then Yes to register this node using the new port definition h Restart Windows...

Страница 229: ...vice driver If you cannot find the line quit the file and go to step 4 3 Comment out the line to change it as follows REM DEVICE C xxxxxx IBMTPCD SYS R If the line is already commented out quit the fi...

Страница 230: ...1 Start Windows 95 then click on My Computer Control Panel and then Add New Hardware 2 Click on Next then select No to the question Search for your new hardware 3 Click on Next then select Sound video...

Страница 231: ...MPEG CD i VideoCD mci then click on OK 8 Click on OK then click on Finish 9 Click on Finish 10 When Windows 95 prompts you to restart the computer click on No and repeat steps 2 to 9 to install IBM M...

Страница 232: ...d Docking Control Utility program for Windows are now supported by the ThinkPad Plug and Play BIOS and Windows 95 If you have installed Windows 95 on a computer in which the Docking Control Utility fo...

Страница 233: ...lity or the DIP switches in the Dock II Using the Dock II SCSISelect Utility 1 Attach your computer to the Dock II and turn on the computer 2 Press and hold the Ctrl key then press the A key when prom...

Страница 234: ...g the updated software through several channels so that you can set up Windows NT on your computer with the information described here WWW Server on the Internet http www pc ibm com files html Select...

Страница 235: ...Windows NT 3 51 Page 218 3 Install the Windows NT PCMCIA Token Ring Device Driver NTTRCC for IBM PCMCIA Token Ring User Page 220 4 Install the Windows NT ThinkPad Features Program Diskette UTTP1WNT Pa...

Страница 236: ...80 16 colors Otherwise the screen might black out when you start Windows NT 3 51 the first time after the installation To install Windows NT refer to the installation instruction for Windows NT Note W...

Страница 237: ...ons on the screen 4 Restart Windows NT to make the change effective Using the Video Features Diskette for the External Monitor If you attach an external monitor to the computer do the following to use...

Страница 238: ...CMCIA device driver included in Windows NT does not support the IBM PCMCIA 16 4 Token Ring Credit Card adapter IBM PCMCIA 16 4 Token Ring Credit Card adapter II and IBM PCMCIA Token Ring Auto 16 4 Cre...

Страница 239: ...st manually shut down the computer when the battery is low The computer will not go to suspend automatically About the suspend and resume options If you encounter some problems with any device when en...

Страница 240: ...window after the Mwave installation is complete Restart the computer after you run Country Selection Installing MIDI Sample Files To use MIDI install the MIDI sample files separately from the Mwave i...

Страница 241: ...Base I O Port Address IRQ COM1 03F8 4 COM2 02F8 3 COM3 03E8 4 COM4 02E8 3 7 Select OK If you have made any changes restart the computer to make the changes effective Installing the AudioDrive Support...

Страница 242: ...restart Windows NT to make the change effective Changing the Default Setting If you need to change the default setting of ESS audio resources such as an interrupt level DMA channel or I O base addres...

Страница 243: ...play back MIDI sounds using Sound Recorder or Media Player available in the Accessories group For more information refer to Microsoft Windows NT Workstation System Guide Installing the ThinkPad PCI ID...

Страница 244: ...on OK The Select SCSI Adapter Option dialog box reappears with ThinkPad PIIX IDE Driver appearing in the Adapter list box 8 Click on Install The Windows NT Setup dialog box prompts you for the path o...

Страница 245: ...rtant Use this chapter to test only IBM products Non IBM products can cause misleading error information or incorrect computer responses When testing non IBM products refer to the instructions supplie...

Страница 246: ...Problems 254 Printer Problems 256 Software Problems 256 Getting Service 257 Listing Installed Options 258 Recording Identification Numbers 258 Using the HelpWare Support Family 259 Purchasing Addition...

Страница 247: ...TCFG at the DOS prompt and press Enter The FASTCFG utility opens 2 Select Advanced Modem then select OK The Mwave modem starts automatically For Windows the Mwave modem starts automatically when you s...

Страница 248: ...ling the infrared device by clicking on the Infrared icon Disabling the internal modem by clicking on the Modem icon Changing the COM port for the internal modem from COM2 to COM1 See page 35 to use t...

Страница 249: ...per memory block using the DEVICEHIGH statement Use the multiple configuration setup for DOS refer to the documents supplied with DOS When you are using Windows Try the same actions as described for D...

Страница 250: ...ther the application you want to delete has its own delete icon After creating all the necessary drivers diskettes using the Diskette Factory you can delete the diskette files How can I expand my memo...

Страница 251: ...F4 F5 F6 F7 F8 F9 F11 F12 F10 F1 This means no operating system is installed in your computer Install it now Did one of these screens appear Yes Turn off the computer and continue with step 2 No Go to...

Страница 252: ...volume control see page 21 for the location is in its middle position If you are not sure about the beep turn off the computer then turn it on again and repeat step 3 on page 233 If a problem persists...

Страница 253: ...e computer serviced 4 Check the list of devices on the startup sequence box Is the default drive listed in the startup sequence box Yes Exit this screen and turn off the computer No Select the Reset i...

Страница 254: ...to the Easy Setup password screen 4 Select the Supervisor icon then press Enter The same password as the supervisor password is set for the hard disk password on the hard disk drive 5 Turn off the co...

Страница 255: ...r The computer has turned off because of a critical low battery condition Connect the AC Adapter to the computer and charge the battery pack or replace the battery pack with the fully charged one 195...

Страница 256: ...r from the computer and verify that the operation of the system keyboard is correct If the system keyboard works correctly have the keyboard mouse connector or the external keyboard serviced Test the...

Страница 257: ...ow the instructions to test your system If you cannot go beyond the Test screen have the computer serviced If the computer stops during testing and does not continue have the computer serviced If test...

Страница 258: ...beeps turn the computer off then turn it on again and listen to the beeps Verify that The battery pack is correctly installed The AC Adapter is connected to the computer and the power cord is plugged...

Страница 259: ...pen to turn off the computer then turn the computer on again The computer goes into suspend mode immediately after the POST The suspend lamp turns on Verify that The battery pack is charged The keybo...

Страница 260: ...following conditions for thermal protection This is not a defect The computer is used in a high temperature environment See Appendix C The computer is getting hot because it is maintaining operations...

Страница 261: ...that the over discharged battery pack is in the computer 3 Connect the AC Adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack If a...

Страница 262: ...n and check the LASTDRIVE statement in your CONFIG SYS file It is recommended to set the LASTDRIVE to Z When you use OS 2 Line CD is selected as the auxiliary source in the Mwave Auxiliary Control win...

Страница 263: ...formation about SMARTDRV on page 186 Problem Action The diskette drive in use icon stays on If there is a diskette in the drive verify that The internal or externally attached diskette drive connector...

Страница 264: ...ons cannot be used at the same time Problem Action SCSI devices in the Dock I or Dock II do not work Verify that SCSI devices are installed correctly Refer to the user s guide for Dock I or II IRQ lev...

Страница 265: ...ow the external display is OK have the computer serviced You cannot set the higher resolution for the external monitor Verify that 1 The ThinkPad display driver is installed correctly If you are not s...

Страница 266: ...hether the monitor screen is corrected If the problem persists go to step 2 2 Change the color depth Restart the computer then check whether the monitor screen is corrected If the problem persists go...

Страница 267: ...Device Manager tab 4 Click on the mark of CD ROM 5 Double click on the CD ROM name that appears 6 Click on the Setting tab 7 Remove the check mark from Auto insertion notification Windows 95 will no l...

Страница 268: ...facing the other communicating port Wireless headphones that use infrared may interfere with infrared communications You might hear noise through the headphones or the computer might not be able to c...

Страница 269: ...the pointer drifts when not using the TrackPoint III Drifting is a characteristic of the TrackPoint III and is not a defect The drifting occurs for several seconds under the following conditions When...

Страница 270: ...prompt and press Enter then select Games at the utility window DOS games work slowly in a Windows session Some DOS games run slower in a Windows DOS session than in native DOS Check the documentation...

Страница 271: ...ards from your docking station and rerun the diagnostics while these adapters are removed The telephone cable configuration is not correct for your application The telephone cable is defective The tel...

Страница 272: ...Port icon Problem Action PC Card Director does not recognize your PC Card Verify that If you are using the EMS driver under DOS You have set the correct value for the MA mmmm nnnn parameter in the Re...

Страница 273: ...se for other system devices Refer to Avoiding System Resource Conflicts When Using PC Cards on page 269 or open the ThinkPad Features program to resolve a conflict The resources reserved for the PC Ca...

Страница 274: ...ware verify that Your computer has the minimum memory required to use the software Refer to the manuals supplied with the software to verify this The software is designed to operate with your computer...

Страница 275: ...can help identify what service action is required and help the service representative provide quick and efficient service Important During the warranty period you may be responsible for repair costs...

Страница 276: ...UltraBay Internal CD ROM Drive or Diskette Drive PC Cards Recording Identification Numbers The following information is needed when requesting repair services The machine type and serial number 1 are...

Страница 277: ...setting up IBM options purchased from IBM or an IBM reseller Using the 60 day support for the preloaded operating system Arranging for service Please have the following information ready when you cal...

Страница 278: ...a shipping carton and return to pick up the system for delivery to IBM This service is available only in the U S and Canada Getting Help Around the World If you travel with your computer or need to mo...

Страница 279: ...bulletin boards and public messaging areas electronic conferences and searchable databases available in several of the most popular online information services Bulletin boards and online services cont...

Страница 280: ...operating systems This service includes technical support for Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using the operati...

Страница 281: ...cation programs on the Supported Products list For more information about purchasing this service see Ordering Support Line Services Ordering Support Line Services Enhanced PC Support Line Network and...

Страница 282: ...1 800 426 7697 In Canada call 1 800 465 7999 In all other countries contact your IBM reseller or IBM marketing representative Consulting If you want to better understand and more effectively use IBM...

Страница 283: ...lem for which there is or will be a corrective program You can obtain update diskettes from the following sources IBM PC Company BBS IBM Software Solutions Center In the U S or Canada call 1 800 992 4...

Страница 284: ...Getting Service 266 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 285: ...ion and select the available resource values by using the ThinkPad Features program Example 1 When you want to install a new Ethernet PC Card in the computer you need to assign an IRQ for the PC Card...

Страница 286: ...he resource information for that adapter card in the appropriate fields For resource information for the adapter card see the manual that came with the adapter card 4 Click on OK 5 Install the adapter...

Страница 287: ...ures program 1 Insert the PC Card into the PC Card slot 2 Start Windows or OS 2 3 Start the ThinkPad Features program 4 Click on the PC Card icon 5 Click on the Auto Config button 6 Exit the ThinkPad...

Страница 288: ...et PC Card Token Ring PC Card IRQ 9 I O Address HEX 0A20 0A23 Memory Address HEX CC000 CDFFF D8000 DBFFF Ethernet PC Card IRQ 5 I O Address HEX 0300 031F Memory Address HEX D0000 D1FFF D4000 D7FFF IRQ...

Страница 289: ...station such as Dock I II or SelectaDock Docking System IRQ15 is the default setting used by the IDE hard disk or CD ROM drive Remove the IDE hard disk or CD ROM drive to use an ATA PC Card 2 Start E...

Страница 290: ...03BE and 07BC 07BE None 0 1 3 or disabled 7 0378 037F and 0778 077A 5 0278 027F and 0678 067A Disabled Disabled Infrared Port 4 3 5 10 11 15 or disabled 01A0 01AF 01B0 01BF 01C0 01CF or 01D0 01DF and...

Страница 291: ...ve for the CD ROM drive model or Hard Disk Drive in the UltraBay 14 01F0 01F7 and 03F6 03F7 None None PCMCIA Controller None 03E0 03E1 The PCMCIA Cartridge option in the UltraBay 13E0 13E1 Docking sta...

Страница 292: ...ls that came with the adapter card Note Select an IRQ and the memory addresses with the jumper and DIP switches on the system board of the Dock I or Dock II See Using SCSI Controller and Support Softw...

Страница 293: ...ration information for the PC Cards are written in the script files Once the information is written you can use the Auto Configurator Utility to edit these script files When Auto Configurator is insta...

Страница 294: ...ck on the Save button The names in the left list box Available Cards are the cards that can be registered The names in the right list box Selected Cards are the cards that are already registered in Au...

Страница 295: ...e you click on the Down button the PC Card is moved toward the bottom of the list Moving a card toward the top a Select the PC Card you want to move b Click on the Up button Every time you click on th...

Страница 296: ...ory window 2 Base address Size Card offset Modem Card 2F8 MODEM MD24XC 116E2 118C2 FC2400 2460MC Description Interrupt IRQ Level Ok Cancel Help 3 You can change the following registered information fo...

Страница 297: ...Resource Map Utility BASEDEV IBM2SS14 SYS Socket Services CardBus controller BASEDEV IBM2SS 4 SYS Socket Services R2 PCIC controller BASEDEV AUTODRV2 SYS Auto Configurator DEVICE C THINKPAD VPCMCIA SY...

Страница 298: ...rage API device driver DEVICE C THINKPAD PCM2FLSH SYS Flash card device driver BASEDEV OS2PCARD DMD Storage Card Device Manager Using an ATA card an SRAM card and a Flash card BASEDEV PCM2ATA ADD DM A...

Страница 299: ...YS Storage card device driver DEVICEHIGH C THINKPAD AUTODRV SYS Auto Configurator Rule 1 When using the PCMCIA drivers with the Software EMS driver EMM386 EXE you must specify the X parameter for EMM3...

Страница 300: ...parameter in the PAWATASF SYS file For example 1 If the maximum total storage is 20MB specify DEVICE PAWATASF SYS TSIZE 6 2 If the maximum total storage is 40MB specify DEVICE PAWATASF SYS TSIZE 1 See...

Страница 301: ...upports ATA cards and SRAM cards and PAWATASF SYS supports ATA cards SRAM cards and Flash cards These device drivers assign a drive letter for each usable PC Card slot These drive letters are displaye...

Страница 302: ...t set the device driver looks for a usable address and assigns it to the card EXIRQ n Specifies the IRQ level that is not assigned to the card You can set more than one IRQ level NOBEEP Specifies not...

Страница 303: ...is lower limit to the card When this parameter is not set the device driver looks for a usable address and assigns that address to the card NOBEEP Specifies not to beep when a storage card is installe...

Страница 304: ...e device driver creates the table with n 4 Select the variable n depending on the total capacity of the Flash card The following is an example of the relationship between the variable n and the total...

Страница 305: ...used to read and write to a Flash card It is used by the DOS storage card device driver PAWATASF SYS and OS2 Flash card driver PCM2FLSH SYS The following is a line from the CONFIG SYS file that descri...

Страница 306: ...h your computer If your PC Card is enabled by a PC Card enabler you can change the resources assigned to the PC Card by changing the parameters in the PC Card enabler or you can change the settings in...

Страница 307: ...or memory window of the PC Card If you are using OS 2 Warp Version 3 you can check the assigned system resources using RMVIEW EXE If there is a conflict Use the Resource Map Utility so that those res...

Страница 308: ...you expect Note DOS Object includes DOS program Windows program DOS full screen DOS window WIN OS 2 full screen and WIN OS 2 window To use Virtual Card Services in a DOS object do the following 1 Move...

Страница 309: ...lor 1024x768 TFT 65 536 800x600 TFT 16 777 216 800x600 DSTN 256 Keyboard 84 key 85 key or 89 key External interface Serial connector EIA 232E Parallel connector IEEE P184 A External input device conne...

Страница 310: ...50 to 95 F Non operating 5 to 43 C 41 to 109 F Relative Humidity Operating4 8 to 95 Operating5 8 to 80 Maximum altitude 3048 m 10000 ft 6 Maximum temperature at 3048 m 10000 ft 31 3 C 88 F Heat output...

Страница 311: ...ith G3 transfers Speaker phone function Telephone answering machine function Mwave voice over data function 760 ESS ESS AudioDrive for ESS AudioDrive model Compatible with Sound Blaster Pro Supports w...

Страница 312: ...and Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malasia Nigeria Oman People s Republi...

Страница 313: ...h your computer you must follow the following safety notice IBM Power Cord Part Number Used in These Countries 76H3514 Australia New Zealand 76H3516 U S Canada 76H3518 Europe except the countries list...

Страница 314: ...outlet Turn everything OFF Turn everything OFF First attach all cables to devices First remove the power cord from the outlet Attach the signal cables to receptacles Remove signal cables from recepta...

Страница 315: ...vide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine IBM or your reseller will specify the type of servi...

Страница 316: ...h IBM is not responsible may void the warranties THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR...

Страница 317: ...signated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any li...

Страница 318: ...following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which...

Страница 319: ...eils num riques telles que prescrites par le R glement sur le brouillage radio lectrique tabli par le minist re des Communications du Canada European Community Directive Conformance Statement This pro...

Страница 320: ...mber USOC and Ringer Equivalency Number REN for this equipment If these numbers are requested look at the label and provide this information to your telephone company 3 The REN is useful to determine...

Страница 321: ...ipment is not malfunctioning 7 No customer repairs are possible to the modem If you experience trouble with this equipment contact your Authorized Seller or the IBM Corporation for information 8 The m...

Страница 322: ...Product Warranties and Notices 304 IBM ThinkPad 760E 760ED or 760EL User s Guide...

Страница 323: ...tatus indicator 24 preserving battery pack life 90 problems 243 remaining battery power indicator 24 battery pack continued replacing 85 status indicator 87 BBS IBM PC company 216 boot manager OS 2 17...

Страница 324: ...lling 222 PC Card Director for DOS installing 188 for OS 2 installing 178 for Windows 3 11 installing 194 for Windows 95 installing 204 for Windows NT installing 220 PCI IDE driver for Windows NT inst...

Страница 325: ...ndows NT installing 218 setting 42 problems 247 248 external numeric keypad attaching 152 problems 251 external diskette drive connector 23 external input device connector 21 external monitor connecto...

Страница 326: ...y pack 138 secondary hard disk 142 software 166 internal diskette drive 4 Internet address IBM PC company 216 software installing 167 IR port See infrared port IRQ system resource 272 ISA adapter card...

Страница 327: ...2 using 51 Mwave DSP support software installing for OS 2 179 installing for Windows 3 11 195 installing for Windows 95 207 installing for Windows NT 222 N network and server support services fee 262...

Страница 328: ...with 96 system boot up 269 using 44 virtual card services 290 PC Card Director installing for DOS 188 installing for OS 2 178 installing for Windows 3 11 194 installing for Windows 95 204 installing f...

Страница 329: ...rd of identification numbers 258 RediSafe suspend 94 release latch 21 remote technical support 260 repair services 265 getting service 257 265 identification numbers 258 resolution 40 resource map uti...

Страница 330: ...speaker 24 suspend mode lamp 25 T technical support 259 fee 262 remote 260 telephone assistance 259 telephony telephony continued using Mwave 56 television attaching 61 problems 248 temperature machin...

Страница 331: ...eo overlay capture 65 virtual card services 290 voice over data VOD 51 volume control Fn key function using 27 location 21 W warranties product 297 warranty 265 extensions and upgrades 264 service int...

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