Problem Area
If...
Then...
HTML error 404 appears on
the computer screen when
trying to launch the Web User
Interface...
1.
Verify that the Ethernet cable is properly connected at both
ends.
2.
Ping the library address to verify communication.
3.
Verify network settings at host and library.
4.
If the cable is properly connected, refer to “Library Control
Blade or Compact Flash Card” on page 8-45.
Operator Panel
The Operator Panel display is
blank, hung, frozen, or a
visual problem occurs
(incorrect characters, missing
characters, and so forth), dim
display, or non-responsive
touchscreen...
1.
Verify that power is being applied to the library.
2.
Gather failure information by logging in to the Web User
Interface and selecting
Service Library
→
Capture Library
Log
.
3.
Power cycle the library.
4.
Verify that you are running the latest levels of library and
drive firmware, then upgrade if necessary (see “Methods
of Updating Firmware” on page 7-24.
5.
If the Operator Panel display is still failing, go to
“Operator Panel” on page 8-28 for instructions on
replacing the display.
Media
A cartridge leader pin has
detached from the cartridge...
Reposition the leader pin (see"Repositioning or Reattaching a
Leader Pin" in the
Setup and Operator Guide
for information).
A cartridge is not ejecting
from a drive...
1.
Take the logical library to which the drive is assigned
offline (refer to “Taking the Drives/Library
Online/Offline” on page 7-38).
2.
Reset the drive (see “Resetting a Drive” on page 7-39). If
the cartridge doesn't eject, continue to the next step.
3.
Open the I/O Station door(s), then open the Access
Door(s).
4.
Locate the drive that will not eject the cartridge, then
locate the blue Unload Button on the drive.
5.
Press the blue Unload Button once. The Status Light
located to the left of the Unload Button will flash green
while the drive is rewinding and unload the cartridge.
6.
If the cartridge does not eject from the drive, go to
“Manual Cartridge Removal from a Drive” on page 8-122.
Tape is broken, stretched,
folded over, or wrinkled
inside the cartridge...
1.
Replace the tape cartridge.
2.
Ensure that the latest available drive code is installed (refer
to “Updating Drive Firmware” on page 7-26).
If the problem continues, replace the drive (refer to “Drive
Sled” on page 8-43).
1-2
TS3310 Tape Library Maintenance Information
Содержание System Storage TS3310
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Страница 70: ...1 Home Sensor Flag a66mi080 1 Figure 3 11 Home Sensor Flag 3 8 TS3310 Tape Library Maintenance Information...
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Страница 300: ...1 2 a66mi015 Figure 8 58 Guide rollers on Y axis Picker Assembly 8 58 TS3310 Tape Library Maintenance Information...
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Страница 396: ...A 6 TS3310 Tape Library Maintenance Information...
Страница 414: ...Control Module and Expansion Module Electrical System a66mi037 C 6 TS3310 Tape Library Maintenance Information...
Страница 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Страница 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Страница 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Страница 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Страница 421: ...a66mi036 Appendix C Library Diagrams C 13...
Страница 422: ...Library Cables Library System Grounding a66mi041 C 14 TS3310 Tape Library Maintenance Information...
Страница 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
Страница 424: ...a66mi043 C 16 TS3310 Tape Library Maintenance Information...
Страница 484: ...D 60 TS3310 Tape Library Maintenance Information...
Страница 494: ...E 10 TS3310 Tape Library Maintenance Information...
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Страница 526: ...X 6 TS3310 Tape Library Maintenance Information...
Страница 529: ......
Страница 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...
Страница 531: ...Spine information IBM System Storage TS3310 Tape Library TS3310 Tape Library Maintenance Information Machine Type 3576...