T093: Automatic Cleaning Failure
Description
GUI Description: The library detected a problem during an automatic
cleaning operation.
Explanation: When the library is set up for Auto Clean, all the normal tickets
for cleaning issues are disabled, since the auto clean mechanism will resolve
any of these RAS tickets automatically. There is, however, one case where a
ticket needs to be posted: If the auto clean mechanism itself fails. This is the
only ticket that will be produced.
Detection Scenario
Auto Clean mechanism fails.
Root Cause
1.
Auto Clean setup error (such as a user manually removing a cleaning
cartridge)
2.
Any tape, motion, or driver error for which there already exists a RAS
ticket
Resolution
Perform “DR081: Resolve Autoclean Failure” on page 6-84.
T094: Drive Bay Open
Description
GUI Description: A library drive bay in the rear of the library is open.
Explanation: At boot time or run time the library detects that at least one of
the unoccupied drive bays does not have a cover on it. For safety reasons, if
a drive bay is not occupied by a drive and does not have a cover plate
installed, the robot is slowed to half speed to minimize the risk of someone
putting their hand inside the library and having the robot run into it at full
speed. Library operations will take twice as long in this state. As users
normally remove the drive bay covers to insert or move drives, this library
will wait between 30 seconds and 10 minutes after detecting this condition to
post the operator intervention message. The library does not have the
capability of displaying the location of the open drive bay.
Detection Scenario
v
Missing drive cover plate
v
Drive cover is loose or ajar and not electrically connected
Root Causes
v
User removed the panel and forgot to put it back.
v
Cover plate was not put on securely and the electrical connection is not
solid.
v
The cover plate is damaged in such a way that the electrical connection
cannot be made.
v
Drive pulled back.
Possible CRU
Drive cover plate.
Resolution
Perform “DR054: Resolve Open Drive Bay” on page 6-80.
T095: Installation and Verification Test (IVT) Failure
Description
GUI Description: A sub-test failed during the Installation & Verification Test.
Explanation: The library contains a verification test that can be run to
validate that the system has been installed properly and is up and running.
Errors can occur during this test. The library will post this ticket whenever
an error occurs during this Installation & Verification Test that does not affect
the overall functionality of the library. It is more of a warning that a problem
may be developing.
6-44
TS3310 Tape Library Maintenance Information
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