Chapter 2. Problem Solving
To identify and correct any problems that occur during setup, answer the questions and take the
appropriate actions, as indicated:
On the power supply, is the AC OK LED off?
Yes: There is no AC source voltage.
1. Switch each power supply off.
2. Check the power source.
3. Ensure that the power cord is attached
correctly.
4. Switch each power supply on.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On the power supply, is the DC OK LED off?
Yes: There is no +5 V, +12 V, or -48 V dc
output voltage.
1. Switch each power supply off.
2. Reseat the power supply, ensuring that
the power cord is attached correctly, and
switch each power supply on.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On the power supply, is the Overcurrent LED
on?
Yes: There is an overcurrent condition in an
adapter or in the fan tray.
1. Remove the adapter that has its top
yellow LED on. If none is on, remove the
fan tray.
2. Press the Overcurrent Reset button.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On the system card, is the top yellow LED on?
Yes: There is a fault in the card.
1. Switch off each power supply.
2. Reseat the card.
3. Switch on each power supply.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On the system card, is the top green LED off?
Yes: The green LED is switched on by the
operational code.
If the green LED fails to come on, contact
your service representative.
No: Go to the next question.
On the system card, is the PCMCIA port LED
on?
Yes: Either the PCMCIA card slot is empty or
the card failed the power-on self-test. Reseat
the card.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On any card (slots 1 through 8), is the top
yellow LED on?
Yes: There is a fault in the card. Reseat the
adapter.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
On any card (slots 1 through 8), is the wrong
slot LED on?
Yes: The adapter is in the wrong slot.
1. Find the correct slot.
¹
If adapter LIC 280 or LIC 281 is in slot
3, then slot 4 must be empty.
¹
If adapter LIC 280 or LIC 281 is in slot
4, then slot 3 must be empty.
¹
If adapter LIC 280 or LIC 281 is in slot
7, then slot 8 must be empty.
¹
If adapter LIC 280 or LIC 281 is in slot
8, then slot 7 must be empty.
See the
IBM 2216 Introduction and
Planning Guide for a list of restrictions
regarding adapters and IBM 2216 slots.
2. Move the adapter to the correct slot.
If the problem is not corrected, contact your
service representative.
No: If you did not answer yes to any question,
contact your service representative.
Copyright IBM Corp. 1997
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