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Complete the following steps to view the test log.
Note:
If you are already running the diagnostic program, begin with step 4.
1. Insert the IBM Enhanced Diagnostics diskette or the
Device Drivers and IBM
Enhanced Diagnostics
CD.
2. Shut down your operating system and restart the computer.
3. If a user password is set, the system prompts you for it. Type the password,
and press Enter.
4. Run the appropriate diagnostics program and when the Diagnostic Programs
screen appears, select
Utility
.
5. Select
View Test Log
from the list that appears; then, follow the instructions on
the screen.
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program
has run.
6. Save the test log to a file on a diskette or to your hard disk.
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain
other data.
b. The system maintains the test-log data while the system is turned on. When
you turn off the power to the computer, the test log is cleared.
Small computer system interface (SCSI) messages
If you receive a SCSI error message when running the SCSISelect Utility program,
one or more of the following might be causing the problem:
v
A failing SCSI device (adapter or drive)
v
An improper SCSI configuration
v
Duplicate SCSI IDs in the same SCSI chain
v
An improperly installed SCSI terminator
v
A defective SCSI terminator
v
An improperly installed cable
v
A defective cable
To solve the problem, verify that:
v
The external SCSI devices are turned on. External SCSI devices must be turned
on
before
the computer.
v
The cables for all external SCSI devices are connected correctly.
v
The last device in each SCSI chain is terminated properly.
v
The SCSI devices are configured correctly.
If you have verified these items and the problem persists, run the diagnostic
programs to obtain additional information about the failing device. If the error
remains or recurs, see “Symptom-to-FRU index” on page 79.
Note:
If your computer does not have a SCSI hard disk drive, ignore any message
that indicates that the BIOS code is not installed.
Diagnostics
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