If the server stops during testing and you cannot continue, restart the server and try
running the diagnostic programs again. If the problem remains, replace the
component that was being tested when the server stopped.
Diagnostic text messages
Diagnostic text messages are displayed while the tests are running. A diagnostic
text message contains one of the following results:
Passed:
The test was completed without any errors.
Failed:
The test detected an error.
Aborted:
The test could not proceed because of the server configuration.
Viewing the test log
You can use one of the following methods to access the test log when the tests are
completed:
v
From the DSA command line, issue the DSA CLI
view
command or select
Diagnostic Event Log
from the DSA graphical user interface (GUI).
v
From the DSA interactive menu, select
getextendedresults
.
v
From the DSA interactive menu, select
view
to view all of the collected results
and error log data.
v
In the DSA GUI, select
DSA Error Log
from the System Information page.
You can send the DSA error log file to IBM service and support to aid in diagnosing
the server problems or you can use the DSA CLI
copy
command to copy the log to
an external USB device.
Diagnostic messages
The following table describes the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order in which they are listed in the action column.
Important:
The DSA diagnostic programs do not support USB CD-ROM drives. If
you run the DSA diagnostic programs while any USB CD-ROM drives are attached,
ignore any optical drive test results that are returned for USB CD-ROM drives. You
can also remove USB CD-ROM drives before you run the DSA diagnostic programs
to get accurate optical drive test results. To remove a remotely mounted USB
CD-ROM drive, you might have to unmount the remote disk through the Remote
Supervisor Adapter II Web interface.
Chapter 5. Diagnostics
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