102
Hunt Groups
Description
Hunt Groups allow the grouping of telephones into similar functions, such as departmental units, where it
may be desirable to route a call to an available member of a group rather than looking for an individual
station. Examples such as sales groups, order groups, accounts payable, etc., will provide a single
access code (extension number) for easy access from either the Automated Attendant portion of a Voice
Mail System or for quick processing of operator answered telephone calls.
You can select different Hunt Groups for a CO line for Day Service and Night Service.
Selection can be based on Linear Hunting, Circular Hunting or Common Audible.
Linear Hunting
will always begin at the top of the Hunt Group Mode and route the call to the first
available station in the group.
Circular Hunting
will look for the first available station immediately after the position where the last call
was routed.
Common Audible
will ring all stations in the hunt group simultaneously.
Conditions
There are 10 available Hunt Groups on the system
Up to 5 stations may be programmed in a Hunt Group.
Hunt Group pilot numbers can be programmed into Single Digit Dialing locations on Mode 10.
Hunting can be Linear, Circular or Common Audible.
Pilot Hunt Group Numbers may NOT be included in incoming ring assignment. However, you may use the
delayed ring option feature to send incoming calls to a pilot hunt group if the primary stations do not
answer.
Programming
Mode 67 -Group provides the ability to assign a pilot number to each Hunt Group. Each pilot number
must be unique. The pilot number cannot be the same as an extension in the system. Each pilot number
must conform to the system dialing plan, i.e., a system configured for two digit extension numbering must
have a pilot number that is two digits in length and between the numbers 10 and 69. If a three digit
numbering plan is used, the pilot number must be three digits in length. If a four digit numbering plan is
used, the pilot number must be four digits in length.
Mode 67 -Group also assigns the type of hunting that will be observed on the group. A setting of 0 will
result in common audible ringing. 1 will result in linear hunting. A setting of 2 will result in circular hunting.
Mode 68 provides capability for Day Hunt Groups.
Each Hunt Group can contain up to 5 stations.
Mode 69 provides Night Hunt Groups. The parameters are otherwise the same as Mode 68. With this
option, you can change the applicable stations without changing your recorded messages on applicable
voice service units.
Operation
Any station or DISA caller that dials the pilot number of a Hunt Group will be routed to the first available
station within the Hunt Group. The station that is rung will depend on the type of hunting specified on
Mode 67.
Calls placed to Hunt Groups appear to the caller as if an individual extension number has been dialed.
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