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Message

Cause

Action

Reference station communi-

cation problem

The product is not paired with the refer-

ence station.

Redo the pairing with the reference sta-

tion.

The reference station is not installed cor-

rectly.

Examine the installation of the reference

station. Refer to the Operator's manual

for the Reference station.

The reference station radio signal does

not cover the compete area.

Test if the product has radio signal from

the reference station in the complete

area. If not, redo the installation of the

reference station or the installation of the

map. Refer to

To make a work area on

page 18

Power failure.

Find and rectify the cause for power fail-

ure for the reference station.

There is an error in the reference station

and the LED status indicator is flashing

red.

Disconnect the power to the reference

station and connect it again to restart the

reference station. If the problem stays,

speak to your approved servicing dealer.

Unexpected cutting height adj

The cutting height adjustment cannot

move.

Examine the cutting height adjustment

and remove grass or other objects. If the

problem stays, speak to your approved

servicing dealer.

Limited cutting height range
Cutting height problem
Cutting height blocked
Cutting system major imbal-

ance

The product has discovered vibrations in

the cutting disc.

Continued operation can cause damage

to the cutting system. Make sure that the

blades and screws are not damaged and

not worn. Make sure that all blades are

correctly attached. Make sure that there

is only one blade attached on each posi-

tion in the blade disc.

32 - Troubleshooting

1619 - 002 - 19.01.2021

Содержание 550H EPOS

Страница 1: ...EN English Operator s manual HUSQVARNA AUTOMOWER 550H EPOS Read the operator s manual carefully and make sure that you understand the instructions before you use the product ...

Страница 2: ...oduct 15 3 9 Settings in Automower Connect 20 4 Operation 4 1 Main switch 23 4 2 To start the product 23 4 3 Operating mode Start 23 4 4 Operating mode Park 23 4 5 To stop the product 24 4 6 To switch off the product 24 4 7 To charge the battery 24 5 Maintenance 5 1 Introduction maintenance 25 5 2 Clean the product 25 5 3 Replace the blades 26 5 4 Battery 26 5 5 Winter service 26 6 Troubleshooting...

Страница 3: ...te receiver in the product senses when it is approaching the virtual boundary When the product hits an obstacle or approaches the virtual boundary the product selects a new direction The operator selects the operation settings in the Automower Connect app The app shows the selected and possible operation settings and the operation mode of the product 1 3 1 Mowing technique The product is emission ...

Страница 4: ...n satellites 2 Satellite signals 3 Reference station1 4 Correction data 5 Charging station 6 Virtual boundary 7 Stay out zone 8 Work area 9 Mobile device2 10 Docking point 11 Transport path 1 Purchased separately 2 Not included 4 Introduction 1619 002 19 01 2021 ...

Страница 5: ...rs 9 Handle 10 Main switch 11 Rating plate including product identification code 12 Blade disc 13 LED indicator lamp of the charging station 14 Contact strips 15 Charging station 16 Low voltage cable 17 Power supply 3 18 Extra blades 19 Screws for securing the charging station 1 6 Symbols on the product These symbols can be found on the product Study them carefully 3 The appearance may differ depe...

Страница 6: ... of the warranty no longer being valid The low voltage cable must not be shortened extended or spliced Do not use a trimmer nearby the low voltage cable Be careful when trimming edges where the cables are placed 1 7 Symbols on the battery Read the user instructions Do not discard the battery into fire and do not expose the battery to a heat source Do not immerse the battery into water 1 8 Symbols ...

Страница 7: ...lics is a text that is in the Automower Connect app or is a reference to another section in the Operator s manual Text written in bold is one of the buttons on the product or in appDrive 1619 002 19 01 2021 Introduction 7 ...

Страница 8: ...wledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Local regulations may restrict the age of the operator Cleaning and maintenance shall not be made by children without supervision Never connect the power supply to an outlet if the plug or cord is damaged Worn or damaged cord increase the risk of electric shoc...

Страница 9: ...mmended by the manufacturer All other types of use are incorrect The manufacturer s instructions with regard to operation maintenance must be followed precisely The product may only be operated maintained and repaired by persons that are fully conversant with its special characteristics and safety regulations Please read the Operator s Manual carefully and make sure you understand the instructions...

Страница 10: ...efective guard blade disc or body Neither should it be used with defective blades screws nuts or cables Never connect a damaged cable or touch a damaged cable before it is disconnected from the supply Do not use the product if the STOP button does not work Always switch off the product when it is not in use The product can only start when the correct PIN code has been entered Do not run when opera...

Страница 11: ...ng water to clean the product charging station and reference station Never use solvents for cleaning CAUTION Use the plug to disconnect the charging station before any cleaning or maintenance of the charging station Inspect the product each week and replace any damaged or worn parts Refer to Maintenance on page 25 2 3 5 In the event of a thunderstorm To decrease the risk of damage to electrical co...

Страница 12: ...interest the transport paths and the virtual boundaries for the work areas and stay out zones Make sure that the work area where the product operates has unimpeded sky view Fill in holes in the lawn Cut the grass before you install the product Make sure that the grass is maximum 10 cm 4 in Note The first weeks after installation the sound level when cutting the grass can be higher than usual The s...

Страница 13: ... ground for example reinforced concrete or anti mole nets can cause interference with the charging station signal 3 6 To examine where to put the power supply WARNING Do not cut or extend the low voltage cable There is a risk of electrical shock CAUTION Make sure that the blades on the product do not cut the low voltage cable CAUTION Do not put the low voltage cable in a coil or below the charging...

Страница 14: ...tation in the complete area It is recommended to have a free line of sight between the product and the reference station for an optimal performance 3 7 1 Passages A passage is a section that has virtual boundary on each side and that connects 2 parts of the work area The passage must be a minimum of 2 m 6 5 ft wide to get a good cutting result Short passages can be as narrow as 1 m 3 3 ft A long n...

Страница 15: ...stall only to an residual current device RCD with a tripping current of maximum 30 mA when connecting the power supply to the wall socket Applicable to USA Canada If power supply is installed outdoors Risk of Electric Shock Install only to a covered Class A GFCI receptacle RCD that has an enclosure that is weatherproof with the attachment plug cap inserted or removed CAUTION Do not make new holes ...

Страница 16: ...rect uses short range Bluetooth communication Husqvarna cannot guarantee the time period or coverage of the long range cellular connectivity Use Bluetooth to communicate with the product if you are in short range of the product 3 8 6 Husqvarna Fleet Services Husqvarna Fleet Services is a cloud solution that gives the commercial fleet manager an overview of all products It also gives the fleet mana...

Страница 17: ... station and a work area The product can operate automatically in this path but does not cut grass A transport path can temporarily be enabled and disabled in the app Stay out zones can be made if there are areas where the product must not operate A stay out zone is specified by virtual boundaries Stay out zones can temporarily be enabled and disabled in the app A point of interest is a specified ...

Страница 18: ... the left arrow button C to rotate the product to the left Use the right arrow button D to rotate the product to the right Use the center button E as a joystick to move and rotate the product in any direction Use the waypoint button F to add a waypoint in the map A D F B C E Note Walk 2 3 m 6 5 9 8 ft behind the product when you operate the product with appDrive To make a work area Operate the pro...

Страница 19: ... in a work area minimum 1 m 3 3 ft from the virtual boundary Do not install a transport path across a stay out zone Do not set waypoints that make a transport path go across itself Operate the product and add waypoints to connect the transport path to the docking point Save the transport path to automatically connect the last waypoint to the docking point Set the corridor width A for the transport...

Страница 20: ... table below 3 The result is equal to the number of hours that the product must operate each day Note The operation capacity is approximate and is calculated for flat and open work area If the work area has a lot of slopes or obstacles you need to increase the Schedule settings Model Approximate operation capaci ty m2 h ft2 h Automower 550H EPOS 208 2240 Example A lawn of 3000 m2 32000 ft2 cut wit...

Страница 21: ...this menu 3 9 4 1 Headlights There are 4 different headlight settings that control when the headlights are on Always ON Evening only 19 00 00 00 Evening and night 19 00 07 00 Always OFF The light can be set to solid or flashing light The headlights can also be set to flash if there is an error 3 9 4 2 To avoid collisions with the Automower house When this option is enabled the wear on the product ...

Страница 22: ... the product will be deactivated and an alarm will start The center position will be set to the current position of the product when the function is enabled The PIN code is needed to deactivate the alarm and to start the product again The GeoFence is only enabled when the product is switched on 3 9 7 Automower Connect Bluetooth only In Automower Connect you can enable or disable the Automower Conn...

Страница 23: ...ve Use the buttons to operate the product Use the up button A to move the product forward Use the down button B to move the product rearward Use the left arrow button C to rotate the product to the left Use the right arrow button D to rotate the product to the right Use the center button E as a joystick to move and rotate the product in any direction A D B C E Note Walk 2 3 m 6 5 9 8 ft behind the...

Страница 24: ...nnect with Bluetooth when setting the Main switch to 0 the product is disabled but not switched off When the product is disabled the motors are not allowed to run 3 Set the Main switch to position 0 WARNING Always switch off the product using the Main switch if it requires maintenance or if the product must be moved outside the work area 4 7 To charge the battery WARNING Only charge the product us...

Страница 25: ... area 5 2 Clean the product It is important to keep the product clean A product with large quantity of grass blocked to it will not cope as good with slopes It is recommended to clean using a brush Husqvarna recommends to use a special cleaning and maintenance kit available as an accessory Speak to your Husqvarna representative for more information CAUTION Do not use a high pressure washer to clea...

Страница 26: ...lyte flush with water and seek medical help if it comes in contact with the eyes etc WARNING Use only original batteries recommended by the manufacturer Product safety cannot be guaranteed with other batteries Do not use non rechargeable batteries CAUTION The battery must charge a complete cycle before winter storage If the battery is not fully charged it can be damaged and in certain cases be ren...

Страница 27: ...he same message shows frequently Message Cause Action Cutting system blocked Grass or other objects is wound around the blade disc Examine the blade disc and remove the grass or other object The blade disc is in a pool of water Move the product and prevent the collec tion of water in the work area The grass is high and thick Adjust the cutting height to the height of the grass Adjust the schedule ...

Страница 28: ...ion Put the product in the charging station and generate a new loop signal Refer to New loop signal on page 21 The charging station in not installed cor rectly Install the charging station according to the instruction Refer to To install the charging station on page 15 Interference from metal objects such as fences reinforcement steel or buried ca bles near the charging station Change the position...

Страница 29: ... blocked The contact between the charging strips and contact strips may be poor and the product has made a number of attempts to charge Put the product in the charging station and check that the charging plates and contact plates make good contact An object is obstructing the product Remove the object The charging station is tilted or bent Confirm that the charging station is placed on a fully fla...

Страница 30: ... problem Temporary problem Invalid sub device combina tion Temporary battery problem Faulty mix of batteries Collision sensor problem Lift sensor problem Battery problem Temporary battery or firmware related is sue in the product Restart the product If the problem stays speak to your ap proved servicing dealer Wrong type of battery Use only original batteries recommended by the manufacturer Batter...

Страница 31: ...ator s manual for the Reference station Weak satellite signal to the product The satellite signal is temporary weak The product will start to operate when the satellite signal are good The area includes parts where the satel lite signal is weak Examine if the product has satellite signal in all parts of the work area Examine if the sky is obscured If possible remove obstructing objects Otherwise r...

Страница 32: ...r in the reference station and the LED status indicator is flashing red Disconnect the power to the reference station and connect it again to restart the reference station If the problem stays speak to your approved servicing dealer Unexpected cutting height adj The cutting height adjustment cannot move Examine the cutting height adjustment and remove grass or other objects If the problem stays sp...

Страница 33: ...cutting disc Make sure that the blades and screws are not damaged and not worn Make sure that all blades are correctly attach ed Make sure that there is only one blade attached in each position on the blade disc Connectivity problems Problem with the Automower Connect module Restart the product If there still is a con nection problem try to unpair the product My mowers and then pair it again If th...

Страница 34: ...on top of the product shows the current status Light Status Green solid light The product is mowing the lawn or leaving the charging station Green flashing light The product is paused Red flashing light The product has stopped due to an error Yellow solid light The STOP button has been pushed Yellow flashing light The product requests the PIN code Blue solid light The product is on its way to the ...

Страница 35: ...le on page 20 The product vibrates Damaged blades lead to imbalance in the cutting system Inspect the blades and screws and re place them if necessary Refer to To re place the blades on page 26 Too many blades in the same position lead to imbalance in the cutting system Check that only one blade is fitted at each screw Different versions thickness of Husqvar na blades are used Check if the blades ...

Страница 36: ...ave GPS assisted naviga tion that contributes to an even result No action Cannot pair the mobile de vice with the product The product is already paired with anoth er app or another mobile device nearby Close the app that is not to be used and try again Uneven mowing results The product works too few hours per day Increase the mowing time Refer to Schedule on page 20 The Weather timer senses that t...

Страница 37: ...outdoors do not disconnect the power supply and the connectors 7 3 Disposal Obey the local recycling requirements and applicable regulations For questions about how to remove the battery refer to To remove the batteries on page 37 7 3 1 To remove the batteries CAUTION Only remove the batteries when you dispose the product When you remove the warranty seal the Husqvarna warranty is no longer applic...

Страница 38: ...FW7458 28 D XX Y ADP 200JR XX ADP 200MR XX Average mowing time min 210 Average charging time min 60 Charging station wire antenna Automower 550H EPOS Operating Frequency Band Hz 100 80000 Maximum magnetic field dBuA m 82 Maximum Radio frequency power6 mW 60m 25 mW 60m Sound data7 Automower 550H EPOS Measured sound power noise level dB A 65 Noise emissions uncertainties KWA dB A 3 Sound pressure no...

Страница 39: ...0 800 MHz Band 26 850 MHz Band 5 850 MHz Band 19 850 MHz Band 8 900 MHz Band 4 1700 MHz Band 3 1800 MHz Band 2 1900 MHz SRD915 902 928 MHz Power Class Bluetooth Output power 8 dBm Automower Connect 2G Power Class 4 GSM E GSM 33 dBm Power Class 1 DCS PCS 30 dBm Power Class E2 GSM E GSM 27 dBm Power Class E2 DCS PCS 26 dBm Automower Connect 4G Power Class 3 23 dBm SRD915 13 dBm Full compatibility ca...

Страница 40: ...he warranty Damage caused by water seepage from using a high pressure washer or from being submerged under water for example when heavy rain forms pools of water Damage caused by lightning Damage caused by improper battery storage or battery handling Damage caused by using a battery that is not a Husqvarna original battery Damage caused by not using Husqvarna original spare parts and accessories s...

Страница 41: ...is subject to the following two conditions this device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection a...

Страница 42: ...42 Applicable to US CA market 1619 002 19 01 2021 ...

Страница 43: ...1619 002 19 01 2021 Applicable to US CA market 43 ...

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