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Message
Cause
Action
No loop signal
The power supply or the low-voltage ca-
ble for the charging station is not connec-
ted.
Examine the LED status on the charging
station. If there is no power to the charg-
ing station, the LED is not lit. Examine
the wall socket connection and if a resid-
ual-current device is engaged. Make sure
that the low-voltage cable is connected to
the charging station.
The power supply or the low-voltage ca-
ble for the charging station is damaged.
Replace the power supply or low-voltage
cable.
ECO mode
is enabled and the LED indi-
cator lamp on the charging station is
flashing green. The product has been
started manually in the work area without
pushing the STOP button before remov-
ing the product from the charging station.
The charging station signal is disabled
and the product cannot enter the charg-
21
.
Put the product in the charging station.
Start the product. Refer to
.
The product does not find the loop signal
from the charging station.
Put the product in the charging station
and generate a new loop signal. Refer to
New loop signal on page 21
.
The charging station in not installed cor-
rectly.
Install the charging station according to
charging station on page 15
.
Interference from metal objects such as
fences, reinforcement steel or buried ca-
bles near the charging station.
Change the position of the charging sta-
tion.
Outside work area
The work area slopes too much by the
virtual boundary.
Make sure that the virtual boundary is in-
where to install the objects on the map
on page 14
.
The transport path or the path to the
point of interest slopes too much.
Make sure that the transport path is in-
map objects in a slope on page 14
.
The product finds it hard to distinguish
the charging station signal from another
product installation close by.
Put the product in the charging station
and generate a new loop signal. Refer to
New loop signal on page 21
.
Interference from metal objects such as
fences, reinforcement steel or buried ca-
bles near the charging station.
Change the position of the charging sta-
tion.
28 - Troubleshooting
1619 - 002 - 19.01.2021