Message
Cause
Action
Wheel motor blocked right/
left
Grass or other object is wrapped around
the drive wheel.
Clean the wheels and around the wheels.
Alarm! Mower stopped
The alarm was activated because the
product was stopped.
Adjust the mower security settings in the
Security
only) on page 21
.
Alarm! Mower outside Geo-
fence
Alarm activated as the product was
moved outside the GeoFence area.
Alarm! Mower was moved
Alarm activated as the product has been
moved.
Electronic problem
Temporary electronic or firmware related
issue in the product.
Restart the product.
If the problem stays, speak to your ap-
proved servicing dealer.
Loop sensor problem
Charging system problem
Tilt sensor problem
Temporary problem
Invalid sub-device combina-
tion
Temporary battery problem
Faulty mix of batteries
Collision sensor problem
Lift sensor problem
Battery problem
Temporary battery or firmware related is-
sue in the product.
Restart the product.
If the problem stays, speak to your ap-
proved servicing dealer.
Wrong type of battery.
Use only original batteries recommended
by the manufacturer.
Battery temperature outside
limits
The product does not operate if the bat-
tery temperature is too high or too low.
The product starts to operate again when
the temperature is between the set limits
and the schedule settings let the product
to operate. Make sure that the charging
station is put in an area with protection
from the sun.
Charging current too high
Wrong or faulty power supply unit.
Restart the product.
If the problem stays, speak to your ap-
proved servicing dealer.
30 - Troubleshooting
1619 - 002 - 19.01.2021