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Message
Cause
Action
Empty battery
The product cannot find the charging sta-
tion.
The product has no accurate position
and cannot find the charging station.
There is an obstacle preventing the prod-
uct to find the charging station.
The battery is at the end of its life cycle.
Replace the battery. Refer to
page 26
.
The charging station’s antenna is defec-
tive.
Check if the indicator lamp in the charg-
ing station flashes red. Refer to
cator lamp on the charging station on
page 34
. This problem requires action
by authorized service technician.
No drive
The product has hit an obstacle and
stopped or the wheels cannot move on
the wet grass.
Free the product and rectify the reason
for the lack of drive. If it is due to wet
grass, wait until the lawn has dried be-
fore using the product.
The work area includes a steep slope.
Maximum guaranteed slope is 45%.
Steeper slopes should be isolated. Refer
To install the map objects in a slope
on page 14
.
Wheel motor overloaded
right, left
Grass or other objects is wound around
the drive wheel.
Examine the drive wheel and remove
grass or other objects.
Charging station blocked
The contact between the charging strips
and contact strips may be poor and the
product has made a number of attempts
to charge.
Put the product in the charging station
and check that the charging plates and
contact plates make good contact.
An object is obstructing the product.
Remove the object.
The charging station is tilted or bent.
Confirm that the charging station is
placed on a fully flat and horizontal
ground. The charging station must not be
tilted or bent.
Stuck in charging station
The product slips on the baseplate.
Clean the baseplate.
There is an object in the way of the prod-
uct preventing it from leaving the charg-
ing station.
Remove the object.
Upside down
The product is leaning too much or has
turned over.
Turn the product the right way up.
Mower tilted
The product is tilted more than the maxi-
mum angle.
Move the product to a flat area.
Lifted
The lift sensor is engaged because the
product hit an object or/and is blocked.
Free the product. If the problem stays,
speak to your approved servicing dealer.
Collision
The body of the product can not move
freely around its chassis.
Remove dirt or objects between the
chassis and the body to make sure that
the body can move freely around the
chassis.
The product has become stuck.
Free the product and rectify the reason.
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Troubleshooting - 29