OPERATION
13
Troubleshooting
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution
Check that the headrail and installation brackets are level and aligned in the
window. Level the headrail by shimming the installation brackets, if necessary.
Make sure the fabric is not caught in the installation brackets.
EasyRise
™
shades:
Check that the cord tensioner is mounted correctly.
See
Universal Cord Tensioner Installation Instructions
in the kit included with
your shade.
EasyRise shades:
Check that cord loop is not pinched or tangled.
UltraGlide
®
shades:
As you pull the cord, check that the cord is clearing the
fabric folds.
LiteRise
®
shades:
Pull down on the handle to engage the shade for operation.
Problem
The fabric folds gather unevenly or seem to wrinkle.
Solution
Slowly lower the shade and raise the shade again.
NOTE:
This is inherent on narrow shades when fully stacked.
Problem
The shade will not snap into the installation brackets.
Solution
Check that the installation brackets are aligned and level. Level the headrail by
shimming the installation brackets, if necessary.
Check that the headrail is properly aligned in the installation brackets, see
“Install the Shade” on page 8.
Check that the fabric is not caught in the brackets.
Problem
The front fabric appears to cling to the back fabric.
Solution
Lightly apply a static spray for home furnishings. Follow the manufacturer’s
directions. If necessary, reapply the static spray each time the shade is
professionally cleaned. Allow the shade to dry in the fully lowered position.
