OPERATION
34
Problem
PowerView
®
only:
The bottom rail does not raise or lower completely, or
its location when fully lowered has changed over time.
Solution
The batteries may be low in the battery wand or satellite battery pack. Replace
the batteries.
Check that the power source is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shading and the
window casement on inside mounts.
Check if the fabric rolls up evenly into the headrail. If not, see “Adjust the
Bottom Rail Weight of the Front Shading” on page 31.
Reset the upper and lower travel limits. See “Resetting the Shading (If
Necessary)” on page 25.
See the
PowerView Automation Remote Control Guide
for operation or
programming troubleshooting solutions.
Problem
The front sheer fabric of the front shading clings to the rear sheer fabric.
Solution
Lightly apply a static spray for home furnishings. Follow the manufacturer’s
directions. Allow the shading to dry in the fully lowered position. If necessary,
reapply the static spray each time the shading is professionally cleaned.
Problem
SoftTouch
®
only:
The shading limits need to be adjusted.
Solution
Adjust the Upper Limit — available for Front Shading only.
NOTE:
Programming mode timeout is 20 seconds. If there is no action within
20 seconds, programming mode exits.
■
Move the shading to the fully open position (front shading and rear shade
are completely inside the headrail). See “Basic Operation” on page 20.
■
Programming Mode — In two motions: push the wand up and release,
and quickly push the wand up and hold. After approximately 6 seconds
the shading will beep and a red LED behind the activator arm will blink
continuously to indicate programming mode.
■
Release the wand. The upper limit is ready to be adjusted.
■
Pull the wand down and release to move the front shading down. When
the desired upper limit location is reached, stop the shading. Push the
wand up and hold for approximately 6 seconds until the front shading
moves slightly twice (down, up). The red LED turns off.
■
Release the wand. The shading movement indicates the new upper limit is
set and the shading exits programming mode.
(continued on next page)
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