Huawei GAR-UL00, Часто задаваемые вопросы

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16.1.12 Why can't some apps properly work after I recover my
phone using the backup data?
The data of the backup apps may not be compatible with the Android 5.0 system. You can
uninstall it and download again from the app center.
16.1.13 When I have an incoming call, why can't I swipe to answer
or reject the call?
Please ensure that you are swiping in the right direction: To reject a call, swipe toward the red
icon on the left; to answer a call, swipe toward the green icon on the right; to reject a call and
send an SMS, swipe upwards toward the message icon.
Please first touch the center of the screen then swipe either left, right or upwards to answer or
reject a call.
16.1.14 Why can't I answer calls when playing a game or watching
a video in full screen mode?
To avoid any interruption, if you receive a call while playing a game or watching a video in
full screen mode, the call is only displayed at the top of the screen. To answer, you must touch
the screen instead of swiping: Touch the red icon on the left to reject the call or the green icon
on the right to answer the call. If you swipe the screen, the incoming call notification will be
hidden. If you later want to answer the call, you must first return to the home screen, then
answer the call from the drop-down notification panel.
16.1.15 Why other handset can not hear P8 When P8 calling with it
using Viber?
You can update the lastest firmware of P8 to solve this question. If you can’t receive the
update information, please close Voice Wakeup ( setting --- voice wakeup --- off)
16.1.16 Why Line will exit abnormally
You can update the lastest firmware of P8 to solve this question. If you can’t receive the
update information, please restart the handset.
16.2 System apps
16.2.1 Why can't I open the camera?
1. According to the Android system architecture, before an app opens the camera, the
camera used by another app must be closed first. If you can't open the camera, you may
not disable the app that uses the camera, for example, flash app or QR code scanner app.
You can disable these apps and then try opening the camera.
2. The camera is a sensitive functional device. You may prohibit the related apps from
using the camera. Go to
Phone Manager > Permission manager > Take photos or
videos . Check whether the camera access permissions are prohibited for the related apps.
You can select Notify/Allow according to actual situations.