Troubleshooting
Using e-Diag Tools for Hardware Problems
Chapter 11
225
Using e-Diag Tools for Hardware Problems
NOTE
Run e-Diag Tools before contacting HP for warranty service. e-Diag Tools
gives you information your support agent needs.
Use e-Diag Tools to diagnose hardware-related problems on your HP
Workstation. These tools help you:
• Distinguish between software and hardware problems
• Diagnose hardware-related problems
• Provide precise information to support providers so that they can
solve any problem quickly and effectively.
HP e-Diag Tools is supplied on the following media:
• Pre-installed on your hard disk drive (recommended)
Your hard disk includes a hardware diagnostic partition containing
HP e-Diag Tools hardware diagnostic utilities. Do NOT delete this
partition.
• The HP Workstation Recovery CD-ROMs that came with your
Workstation
Starting e-Diag Tools from the Hard Drive’s Utility
Partition (Recommended Method)
NOTE
This method only works if the diagnostics partition on your hard disk
drive is intact.
1. Restart your Workstation.
2. Press function key
F10
when you see the message “Press F10 to enter
HP Utility Partition or any other key to proceed.”
3. Select the option to run e-Diag Tools hardware diagnostics and follow
the directions on the screen.
This manual downloaded from http://www.manualowl.com
Содержание Workstation x4000
Страница 11: ...Chapter 1 11 1 System Overview This manual downloaded from http www manualowl com ...
Страница 25: ...Chapter 2 25 2 System Board This manual downloaded from http www manualowl com ...
Страница 37: ...Chapter 3 37 3 System Memory and Processors This manual downloaded from http www manualowl com ...
Страница 42: ...System Memory and Processors Processor Chapter 3 42 This manual downloaded from http www manualowl com ...
Страница 43: ...Chapter 4 43 4 System BIOS and Resources This manual downloaded from http www manualowl com ...
Страница 68: ...System BIOS and Resources System Resources Chapter 4 68 This manual downloaded from http www manualowl com ...
Страница 69: ...Chapter 5 69 5 Hardware Management Monitoring and Reporting This manual downloaded from http www manualowl com ...
Страница 81: ...Chapter 6 81 6 Power Specifications This manual downloaded from http www manualowl com ...
Страница 93: ...Chapter 7 93 7 Connector Pin Outs This manual downloaded from http www manualowl com ...
Страница 120: ...Connector Pin Outs System Board Connectors Chapter 7 120 This manual downloaded from http www manualowl com ...
Страница 121: ...Chapter 8 121 8 Mechanical Specifications This manual downloaded from http www manualowl com ...
Страница 125: ...Chapter 9 125 9 Hardware Components This manual downloaded from http www manualowl com ...
Страница 145: ...Chapter 10 143 10 Installing or Replacing Parts and Accessories This manual downloaded from http www manualowl com ...
Страница 203: ...Chapter 11 203 11 Troubleshooting This manual downloaded from http www manualowl com ...
Страница 231: ...Chapter 12 231 12 Contacting Support This manual downloaded from http www manualowl com ...