Troubleshooting Your Computer
Troubleshooting Techniques
158 Corporate Evaluator’s Guide
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If you’re running fax software using fax Class 2, try using Class 1.
If the modem dials but you can’t hear it
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Make sure the audio-off light is turned off. If it’s on, press the audio-off button.
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Check the speaker volume setting.
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In Control Panel, open Modems (Windows 95 or 98) or Phone And Modem Options
(Windows 2000). Select the modem and click Properties, then check the volume
setting on the General tab.
If the modem connects, but transferred data is bad
•
In Control Panel, open Modems (Windows 95 or 98) or Phone And Modem Options
(Windows 2000). Make sure the parity, speed, word length, and stop bits match on
sending and receiving modems.
•
Try disabling error correction and data compression.
If the modem causes an ERROR message
•
A string of AT commands may contain an incorrect command. If you entered
commands as extra settings for the modem in Control Panel or in your
communications software, check the commands.
If the modem doesn’t fax
•
If you’re using fax Class 2 in the fax software, try using Class 1.
•
Close any other communications programs.
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If you’re faxing by printing from an application, make sure you’ve selected the fax
printer.
•
Try turning off power management features temporarily.
If excessive line current is detected
•
Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use
a PBX or digital line. In a hotel, ask for a data line.
If the modem clicks repeatedly but doesn’t connect
•
Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use
a PBX or digital line. In a hotel, ask for a data line.
•
Check all cables and connections.
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Страница 10: ...10 Corporate Evaluator s Guide Japan 201 International 202 Index 203 ...
Страница 11: ...Corporate Evaluator s Guide 11 Introducing the Notebook Computer ...
Страница 25: ...Corporate Evaluator s Guide 25 Using Your Computer ...
Страница 43: ...Corporate Evaluator s Guide 43 Traveling with Your Computer ...
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Страница 53: ...Corporate Evaluator s Guide 53 Making Connections ...
Страница 79: ...Corporate Evaluator s Guide 79 Configuring and Expanding Your Computer ...
Страница 93: ...Corporate Evaluator s Guide 93 Using Windows 2000 ...
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Страница 115: ...Corporate Evaluator s Guide 115 Using Windows 95 ...
Страница 131: ...Corporate Evaluator s Guide 131 Using Windows NT 4 0 ...
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Страница 175: ...Corporate Evaluator s Guide 175 Support and Service ...
Страница 181: ...Corporate Evaluator s Guide 181 Specifications and Regulatory Information ...