Troubleshooting 107
Service notifications
To view the latest service notifications, refer to the HP website (
http://www.hp.com/go/bizsupport
). Select
the appropriate server model, and then click the
Troubleshoot a Problem
link on the product page.
Server health LEDs
Some servers have an internal health LED and an external health LED, while other servers have a single
system health LED. The system health LED provides the same functionality as the two separate internal and
external health LEDs. Depending on the model, the internal health LED and external health LED may either
appear solid or they may flash. Both conditions represent the same symptom.
For the location of server LEDs and information on their statuses, see the server documentation on the HP
website (
http://www.hp.com/support
).
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
107
)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page
108
)." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page
107
)
•
General diagnosis flowchart (on page
108
)
•
Server power-on problems flowchart (on page
110
)
•
POST problems flowchart (on page
113
)
•
OS boot problems flowchart (on page
115
)
•
Server fault indications flowchart (on page
116
)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item
See
1
"General diagnosis flowchart (on page
108
)"
2
"Power-on problems flowchart ("
Server power-on problems flowchart
" on
page
110
)"
3
"POST problems flowchart (on page
113
)"
4
"OS boot problems flowchart (on page
115
)"
5
"Server fault indications flowchart (on page
116
)"
Содержание ML350 - ProLiant - G2
Страница 89: ...Hardware options installation 89 c Slide them back and away from the chassis ...
Страница 112: ...Troubleshooting 112 ...
Страница 130: ...Server specifications 130 Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input ...
Страница 137: ...Technical support 137 ...
Страница 138: ...Technical support 138 ...