GENESIS
TM
DM MONITOR
Programming/Troubleshooting Guide
P4520EN.04 07/14/2010
19
Error codes
As long as the monitor has power, it displays error codes to explain what is wrong. By learning the
codes, you can quickly identify and correct most difficulties yourself. If you cannot solve the problem
yourself, make a note of the error code and call Honeywell HomMed Customer Service.
#
VFD Display
Meaning
Possible Cause
Resolution/Action
100 NVRAM
Non-volatile memory
checksum error
Call Honeywell HomMed.
200
SCALE_TIMEOUT
User timeout – scale
Patient noncompliance
Retrain the patient.
201 SCALE_COMM
Disconnected
scale
Scale not connected to the
monitor
Bad cable
Scale not working properly
Connect the scale.
Replace the cable.
Replace the scale; call Honeywell
HomMed.
206
SCALE_LOW_BATTERY Scale is emitting
a Low Battery error
Scale batteries fall below 0%
battery condition
Low Battery - Scale
1) low state of charge
2) discharged battery/batteries
3) defective battery/batteries
Replace Scale battery/batteries
(Scale uses four AA batteries)
NOTE:
Do NOT use
rechargeable batteries.
207
SCALE_NOT_
CONFIGURED
Scale not configured
or configuration not sensed
Scale not configured through the
Setup Wizard, but is turned ON
in the Menu Settings
Re-boot (re-set) the system;
first
power OFF both the Scale
and the DM Monitor, next,
power ON the DM monitor first,
then
the Scale.
210
NIBP_TIMEOUT
User timeout – NIBP
Patient noncompliance
Retrain for patient.
211 NIBP_COMM
Lost communication with
NIBP
Call Honeywell HomMed.
212 NIBP_VERS
NIBP processor failed to
send version information
Call Honeywell HomMed.
215
NIBP_TIME_OUT
NIBP cuff timeout
Patient non-compliance
Retrain the patient.
216
NIBP_CUFF_LEAK
NIBP cuff leak
Loose connection
Defective cuff or hose
Tighten all tubing and cuff
connections.
Replace cuff or hose.
217
NIBP_CANCEL
NIBP cancelled by user
No action.
218
NIBP_NOISE
NIBP Too much noise
Patient movement
Retrain the patient.
219
NIBP_WEAK_SIGNAL
NIBP Weak signal
Cuff not tight enough
Improper cuff size
Retrain the patient.
Replace cuff; verify fit.
220
NIBP_SYS
NIBP System error
Call Honeywell HomMed.
221 NIBP_OVER_PRESSURE
NIBP Cuff pressure >
315mmHg
Call Honeywell HomMed.
222
NIBP_TIMER
NIBP Timers out of range
Call Honeywell HomMed.
223
NIBP_CAL
NIBP Calibration error
Call Honeywell HomMed.
224
NIBP_VALVE
NIBP Valve failure
Call Honeywell HomMed.
