Copyright © 2019, 2021, Hitachi, Ltd.
DKC910I
Hitachi Proprietary
[INST(IN)14-02-240]
Rev.1.1
INST(IN)14-02-240
14.2.5 Troubleshooting at the Time of New Installation
No.
Trouble
Recovery action
1 The
“
Media copy
”
dialog box displayed
the message
“
INS3005E
”
, and the new
installation ended abnormally.
The drive specified in the
“
Select Media dialog
”
box might be
different from the drive of the media in which the microprogram is
stored or the media might be wrong.
Check the specified drive and the specified media, and then perform
14.2.2 Configuration Information Definition
again from the
beginning.
2 The
“
Download Microprograms and
Config
”
dialog box displayed
“
FTP
Communication error
”
, and the new
installation ended abnormally.
FTP communication between SVP and DKC can not be performed.
(1) Execute
“
Reboot GUM
”
.
(2) Reboot the SVP.
(3) Execute
14. New Installation SVP Procedure
again.
3 The
“
Download Microprograms
and Config
”
dialog box displayed
“
Communication error has occurred.
”
, and
the new installation ended abnormally.
Communication between SVP and DKC can not be performed.
(1) Execute
“
Reboot GUM
”
.
(2) Execute
“
Storage System Power Off (Planned Shutdown)
”
“
Power On/Off Procedure
”
(3) Reboot the SVP.
(4) Execute
14. New Installation SVP Procedure
again.
4 An error other than the above occurred
in the
“
Download Microprograms and
Config
”
dialog box.
(1) Execute
“
Reboot GUM
”
.
(2) Execute
“
Storage System Power Off (Planned Shutdown)
”
“
Power On/Off Procedure
”
(3) Reboot the SVP.
(4) Execute
14. New Installation SVP Procedure
again.
5 After the new installation, the DKC
emulation type of CHB needs to be
changed.
Perform the type change by selecting the emulation type in the
“
Mainframe PCB Configuration
”
window (see
“
System Tuning
”