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Exchange Policy
Chapter 5: Parts List
DuraStar™ Series Stretcher Service Manual (man268)
Page 5 - 7
5
Exchange Policy
The following are policies for in-warranty and out-of-warranty exchanges from
Hill-Rom.
In-Warranty Exchanges
In some cases, Hill-Rom will request that parts/products be returned for
inspection. When this occurs, you are expected to return parts/products within
30 days of receipt of the exchange part. If you fail to return the inoperative
parts/products within the 30 day period, Hill-Rom will invoice your facility for
the full selling price of the parts/products.
NOTE:
The preceding billing procedure pertains only to parts/products that Hill-Rom
requests to be returned.
In some cases, the invoice accompanying the parts will show the full selling
price (only for internal use at Hill-Rom). Do not confuse this price with your
price.
Do not return any parts without an RMA number. When parts/products have
been requested to be returned, Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720.
Out-of-Warranty Exchanges
You are expected to return the inoperative parts/products within 30 days of
receipt of the exchange part. Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720. If you fail to return
the inoperative parts/products within 30 days, Hill-Rom will invoice your
facility for the difference between the exchange price and new price of the
part. Upon return of the inoperative parts/products, Hill-Rom will issue a
credit for the discounted price.
Содержание DuraStar Series
Страница 35: ...Chapter 2 Troubleshooting Procedures Page 2 2 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 57: ...Chapter 3 Theory of Operation Page 3 2 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 95: ...Chapter 5 Parts List Page 5 2 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 97: ...Warranty Chapter 5 Parts List Page 5 4 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 102: ...Recommended Spare Parts Chapter 5 Parts List DuraStar Series Stretcher Service Manual man268 Page 5 9 5 NOTES ...
Страница 137: ...Mattresses Chapter 5 Parts List Page 5 44 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 139: ...Chapter 6 General Procedures Page 6 2 DuraStar Series Stretcher Service Manual man268 NOTES ...
Страница 165: ...7 9 Security Straps Chapter 7 Accessories Page 7 18 DuraStar Series Stretcher Service Manual man268 NOTES ...