Helmer iBX020, Руководство по техническому обслуживанию

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360203-1/B
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Troubleshooting
11.4 General Operation Problems
Problem Possible Cause
Action
The front access door does
not open easily.
Debris in the hinges ► Confirm the hinges are free of debris. Clean the hinges if necessary.
Door hinges are not
lubricated
► Using general-purpose grease, lubricate the pivots in the
hinges.
NOTE:
Take care when applying grease.
Hinge cam is faulty ► Confirm the hinge cam is not damaged. Replace the cam if
necessary.
The monitor display is
difficult to read.
Screen brightness is set
too low
► Change the screen brightness. Touch i.C³ APPS, Brightness.
Touch the icon corresponding to the desired brightness setting.
The monitoring system is
not responding.
Digital electronics are
locked because of an
interruption in power
►
Reset the monitoring system by first turning battery power off,
then AC power OFF and back ON.
“Probe Failure” alarm is
displayed on the monitor.
One or more of the
temperature probes has
failed, or probe wiring is an
open circuit
► Check the i.C³ Event Log Detail screen for the specific probe
failure. Touch i.C³ APPS, Information Logs, Event Logs. Touch
the individual event to view the probe failure code.
► Check the probe wire connection to the control board and
secure the connection if necessary.
► Confirm the probe is providing resistance in the range of 86 Ω to 110
Ω. Replace the probe if resistance is outside of specified range.
User setting changes revert
back to previous settings.
BloodTrack
®
may overwrite
various user settings
► No action. Expected condition when BloodTrack
®
attached.
Circuit breakers periodically
tripping.
Kiosk/printer (if attached)
drawing too much power
► Plug kiosk/printer into a wall outlet.
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
11.5 Chamber Temperature Problems
Problem Possible Cause
Action
The chamber temperature
displayed is higher or lower
than the actual temperature.
Probe bottle is empty, or
the amount of solution is
too low
► Check the level of product simulation solution in the bottle. Refill
the bottle if necessary.
Primary probe is not
calibrated
►
Confirm the primary probe is reading correctly.
►
Contact Haemonetics

Corporation BloodTrack

Customer
Support if the probe is reading incorrectly.
Digital electronics are
locked because of an
interruption in power
► Reset the monitoring system by first turning Compartmental
Access Refrigerator battery power OFF, then AC power OFF
and then both back ON.
Connections for the primary
probe are loose
► Check the probe wire connection to the control board and
secure the connection if necessary.
► Check the continuity of the probe wiring. Replace the probe if
necessary.
► At the CP board, place jumper across J13 pin associated with
primary probe. Display should read 4C +/-2C.
► Confirm the probe is providing resistance in the range of 86 Ω to 110
Ω. Replace the probe if resistance is outside of specified range.
► Contact Haemonetics

Corporation BloodTrack

Customer Support.
The chamber temperature
meets an alarm condition, but
the appropriate temperature
alarm is not active.
Temperature alarm setpoint
was changed.
► Check the current setpoints for the temperature alarms. Change
the setpoints if necessary (refer to
Section II, Item 8 .3 .1
).