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Section 5: Diagnostics
Operator Manual
T
4000™
(Rev 1)
© Hantle 2010
5
.
2
MODEM
The modem test will allow you to enter a phone number into the machine and test
dial. To run the test, press the Modem button and then press Test Dial. Using the
main keypad, enter a phone number to be dialed (for example your cell phone
number) and then press <Enter>. The modem should dial out to the number you
entered. In most cases a failure during the modem test will relate more to phone
line problems rather than the modem circuit itself.
PINPAD
This tests the keypads of the ATM. Press the different keys on each keypad (main
and LCD) and the appropriate key will show on the screen. Pressing the <Cancel>
key on the main keypad will stop this test and return to the diagnostics menu.
CARD SCAN
This will test the three tracks of the card scanner to ensure they are reading
properly. Press the Card Scan Button, you will see a screen displaying the three ISO
tracks. Swipe your ATM card (or any card with a magnetic stripe) and the
information from that card will appear on the appropriate track. During normal
operation of the ATM only ISO Track 2 is read, however during the card swipe test all
three tracks are read at once.
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