WA
OPTIONAL LIMITED WARRANTY FOR NEW GREENWOOD
CLEAN ENERGY RESIDENTIAL HEATING EQUIPMENT
(Covered Equipment: Frontier Series, Model CX, Serial Numbers beginning with GFCXA)
General Provisions
The Limited Warranty described below is provided by Greenwood
Clean Energy, Inc. (“Greenwood”) to the original purchasers of new
Greenwood Frontier Series hydronic furnaces (referred to herein as
“Boiler”) from Greenwood or an authorized Greenwood dealer.
The
completed Warranty Registration Form and a copy of the original
bill of sale must be signed by the purchaser and mailed or
delivered to Greenwood within 30 days of purchase in order to
activate this optional Limited Warranty.
Under this Limited
Warranty, Greenwood will, through its authorized dealers, repair or
replace, at its option, any Greenwood-manufactured part which is
found to be defective in material or workmanship during the applicable
warranty period. Warranty service must be performed by a dealer or
service partner authorized by Greenwood to service the Boiler
involved, which will use only new or remanufactured parts or
components furnished by Greenwood.
Purchaser Responsibility
It is the purchaser’s responsibility to maintain the Boiler in accordance
with the instructions provided in the Owner’s Manual. Greenwood
recommends that purchaser retain records and receipts. Purchaser
may be asked to provide documentation that Greenwood’s
maintenance instructions have been followed.
In addition, purchaser’s responsibilities include operating the Boiler in
a safe manner, and for the purpose for which it was designed. If a
defect in materials or workmanship occurs, it is purchaser’s
responsibility to cease operating the Boiler until repairs may be made.
Damage which occurs from continued operation after purchaser has
noted a potential defect in or problem with the equipment is not
covered by this Limited Warranty. Purchaser should contact its
authorized Greenwood dealer immediately so that repairs can be
made in a timely manner.
In addition, to be eligible for warranty coverage, purchaser’s
responsibilities include:
Ensuring that all installation and commissioning checklists
shipped with the Boiler and included in the Owner’s Manual are
completed and submitted to Greenwood.
Ensuring that Boiler water is treated and maintained in
accordance with the instructions and specifications described in
the Owner’s Manual.
Paying for freight costs incurred in returning a defective Boiler or
component part(s) to the point of original purchase.
Submitting to Greenwood a Warranty Registration Form and a
copy of the original bill of sale within 30 days of purchase.
What This Limited Warranty Covers
All Greenwood manufactured parts (including refractory and control
boards) for any new Boiler are warranted for the number of years
specified below from the verifiable date of purchase. Greenwood will
pay for replacement parts as noted below and for ground shipment
thereof to the local authorized dealer. If the equipment was
purchased directly from Greenwood, Greenwood will pay for
replacement parts as noted above and ground shipment to the
original shipping address.
All parts not manufactured by Greenwood, including but not limited to
insulation, electrical and control components are warranted by
Greenwood for one year from the verifiable date of purchase of the
Boiler.
Purchaser is responsible for all labor costs necessary to replace any
of these parts and components.
Table 1:
Percentage of amount paid by Greenwood based on
time since year of purchase.
Product
Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6
Yr 7
Frontier
Series
100% 75% 60% 40% 25% 15%
10%
The installation of replacements parts or components under the terms
of this Limited Warranty does not extend the original warranty period.
What This Limited Warranty Does Not Cover
Greenwood does not warrant:
1. Any and all labor, lodging and transportation charges incurred by
any person in connection with the examination or replacement of
parts claimed by the purchaser to be defective. Such costs may be
covered by a separate warranty provided by the installer.
2. Any electricity or fuel costs, or increases in electricity or fuel costs,
for any reason whatsoever.
3. A Boiler repaired or altered without prior written approval of
Greenwood.
4. Any damages, malfunctions or failures resulting from:
a. Over-firing the Boiler or use of any fuel other than that specified
in the Owner’s Manual.
b. Improper installation of or failure to maintain and operate a Boiler
in accordance with the printed instructions that accompany the
Boiler
or failure to install the Boiler in accordance with applicable
building codes and ordinances.
c. Failure of components that are not defective, but must be
replaced during the Limited Warranty period as a result of wear and
tear or maintenance. These include but are not limited to door and
threshold refractory, insulation, gaskets, and electrical components.
d.
Improper maintenance, damage, misuse, abuse, accident,
negligence, freezing, flood, fire, wind, lightning or Acts of God.
e. The lack of Boiler low-temperature protection.
f. Hard water scale buildup inside the heat exchanger tubes and
manifold.
5. Any Boiler, part or component purchased from an unauthorized
dealer or any online seller other than Greenwood.
6. A Boiler installed outside the United States, Canada or New
Zealand, without prior approval from Greenwood.
7. A Boiler that is moved from its original installation site.
8. A Boiler installed, repaired or otherwise modified by persons other
than a Greenwood-trained or certified installer or technician.
Disclaimer of Implied Warranties and Limitation of Remedies
Neither Greenwood nor any company affiliated with or related to
Greenwood makes any implied warranties, representations or
promises of any kind as to the quality, performance or absence of
defect of a Boiler covered by this Limited Warranty.
GREENWOOD MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR
PURPOSE, AND SUCH IMPLIED WARRANTIES ARE SPECIFICALLY
EXCLUDED. PURCHASER’S REMEDIES IN CONNECTION WITH
ANY PURCHASED BOILER ARE SET FORTH ON TABLE 1 ABOVE.
IN NO EVENT WILL THE DEALER, GREENWOOD OR ANY
COMPANY AFFILIATED WITH OR RELATED TO GREENWOOD BE
LIABLE TO PURCHASER OR TO ANY OTHER PARTY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Greenwood makes no warranties, either express or
implied, other than the Limited Warranties stated herein.
Limited Warranty Claim Procedure
When parts are required under this Limited Warranty, purchaser must
furnish Greenwood with a completed Warranty Request Form which
includes the following information:
1. The complete model and serial number of the Boiler.
2. Proof of purchaser’s required periodic maintenance, the installation
date of the Boiler and the location of its original installation.
3. An accurate description of the problem with the Boiler; and
4. Contact the nearest Greenwood dealer. If the dealer is unable to
provide parts under this Limited Warranty, refer to Greenwood’s
website
www.GreenwoodUSA.com
to locate a dealer, or contact:
Greenwood Clean Energy, Inc.
13429 SE 30th Street, Suite A
Bellevue, WA 98005
(888) 788-3090
(888) 788-3033
(fax)
1209.01
Содержание Frontier CX
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