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If you encounter difficulties when requesting a license
If you encounter difficulties running the License wizard, or the License wizard is not available, try
this alternate method:
1. Generate a unique ID of the device where you will install software, as follows:
a) Click on the License Manager icon on the Windows Desktop.
The SabreTooth License Manager opens.
b) Choose
File | Generate Unique Id
the License Manager.
c) Click
Copy to clipboard
to copy the generated ID, and
OK
to exit.
2. Prepare an email that includes the following information:
• Customer Name
• Customer Email
• Sales Order Number
• Unique ID of the device where you will install software.
3. Send the email to K2License@grassvalley.com.
The SabreTooth license number will be emailed to the email address you specified.
Adding a license
Your software license,
Licenses_<SalesNumber>.txt
, is provided as a text file. Use the License
Manager to add this file to your system and enable the desired feature.
1. If adding a license on the K2 Summit Production Client, if you have not already done so, disable
the write filter.
2. Click on the License Manager icon on the Windows Desktop.
The SabreTooth License Manager opens.
3. Do one of the following:
• Choose
File | Import License
and navigate to the file location to open the text file.
• Drag and drop the text file onto the License Manager.
You will now see the permanent license in SabreTooth, as well as any other licenses, permanent
or temporary, that have been installed on this machine.
4. On the K2 Summit Production Client, if you have completed your changes, enable the write
filter.
You should save the permanent license to a backup system.
Deleting licenses
Deleting a license disables the feature that it enabled. You might want to delete a temporary license
prior to its expiry if you have decided not to purchase the feature. You can delete a temporary license
after the permanent license has been installed without disabling the licensed product.
1. If deleting a license on the K2 Summit Production Client, if you have not already done so, disable
the write filter.
104 K2 Version 7.3.8 Release Notes & Upgrade Instructions 23 November 2010
Upgrading K2 systems