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UCM6200 Series User Manual
Version 1.0.20.38
Parked Slots
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Default Extension: 701-720
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These are the extensions where the calls will be parked, i.e.,
parking lots that the parked calls can be retrieved.
Use Parklot as Extension
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If checked, the parking lot number can be used as extension.
The user can transfer the call to the parking lot number to park
the call. Please note this parking lot number range might conflict
with extension range.
Parking Timeout (s)
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Default setting is 300 seconds and the maximum limit is 99.999
seconds.
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This is the timeout allowed for a call to be parked. After the
timeout, if the call is not picked up, the extension who parks the
call will be called back.
Music On Hold Playlists Select the Music on Hold Class.
Failover Destination
Configures a callback failover destination when the extension that
is called back is busy. The call will be routed to the destination
number and this reduces the chance of dropping parked calls.
Note : This field cannot exceed 32 characters.
Ring All Callback on Timeout
If enabled, all registered endpoints of the extension will ring when
callback occurs. Otherwise, only the original endpoint will be called
back.
Note : This option will not be available if Forward to Destination on
Timeout is enabled.
Forward to destination on
timeout If enabled, the call will be routed to the configured destination upon
timeout. Otherwise, the call will be routed back to the original caller.
Timeout Destination
This option appears once Forward to Destination on Timeout is
enabled. Upon park timeout, the call will be routed to the configured
destination.
Call Park
The UCM6200 provides call park and call pickup features via feature code.
Park a Call
There are two feature codes that can be used to park the call.
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Feature Maps → Call Park (Default code #72)
During an active call, press #72 and the call will be parked. Parking lot number (default range 701 to 720)
will be announced before parking the call.