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User Manual                                                                                                      Compuprint 2056             

MAN10xxx-01 vi 

 

Table of Contents 

 
Chapter 4 Troubleshooting ............................................................................................... 43 

4.1 Problems in Power Supply .............................................................................................. 43 
4.2 Problems in Printing ......................................................................................................... 43 
4.3 Paper Handling ................................................................................................................ 45 
4.4 Alignment Adjust Mode .................................................................................................... 46 

Chapter 5 Printer Maintenance and Technical Service .................................................... 48 

5.1 Cleaning the Printer ......................................................................................................... 48 
5.2 Contact the Technical Service Centre ............................................................................. 48 

Appendix A Specifications ................................................................................................ 49 

A.1 General Specification ...................................................................................................... 49 
A.2 Interface Specifications ................................................................................................... 52 

A.2.1 Parallel Interface ....................................................................................................... 52 
A.2.2 USB Interface ............................................................................................................ 52 
A.2.3 Serial Interface .......................................................................................................... 52 
A.2.4 Ethernet Interface ...................................................................................................... 53 
A.3 Printable Area ............................................................................................................... 54 

Appendix B  Commands Summary  ................................................................................. 55 
 

 

 

 

Содержание Compuprint 2056

Страница 1: ...User Manual MAN10xxx 01 ...

Страница 2: ......

Страница 3: ...t names are the registered trademarks or commodity names of the corporation EPSON and ESC PK2 are registered trademarks of Seiko Epson Corporation IBM and IBM 2391 are registered trademarks of International Business Machines Corporation Windows is a registered trademark of Microsoft Corporation ...

Страница 4: ...diator or heater This product should not be placed in a built in installation or kiosk stand unless proper ventilation is provided 8 This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine 9 Do not locate this product where the cord would be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure t...

Страница 5: ...istinct change in performance it indicates a need for service Warnings Cautions and Notes Pay attention to the following promises when using this manual Warnings Warnings must be followed carefully to avoid bodily injury Cautions Cautions must be observed to avoid damage to your equipment Notes Notes contain important information and useful tips on the operation of your printer Note The contents o...

Страница 6: ...eet position Insert the cut sheet from front to print If you want to use tractor paper again pull the paper select lever back to the tractor paper position after cut sheet printing Then press LOAD EJECT key tractor paper may be fed to the printer again Eject function The function allows the user eject the tractor paper through the facility key on the control panel Select the data transfer interfac...

Страница 7: ...Panel 22 2 1 Control Panel 22 2 2 LED Description 22 2 3 Control Panel Basic Function Description 22 2 4 Other Function Descriptions of Control Panel 23 2 4 1 In the Tractor Paper Mode 23 2 4 2 In the Cut Sheet Mode 24 2 4 3 Print Speed 24 2 4 4 Copy Setup Mode 24 2 4 5 Micro Adjust of the Printing Home Position and the Tear Position 24 2 4 6 Feed Paper to the Tear Position 25 2 4 7 Other Function...

Страница 8: ...djust Mode 46 Chapter 5 Printer Maintenance and Technical Service 48 5 1 Cleaning the Printer 48 5 2 Contact the Technical Service Centre 48 Appendix A Specifications 49 A 1 General Specification 49 A 2 Interface Specifications 52 A 2 1 Parallel Interface 52 A 2 2 USB Interface 52 A 2 3 Serial Interface 52 A 2 4 Ethernet Interface 53 A 3 Printable Area 54 Appendix B Commands Summary 55 ...

Страница 9: ...Save all the original packing materials so that it can be used when transporting the printer 1 3 Main Parts of the Printer Figure1 2 and figure1 3 show the main parts of COMPUPRINT 2056 Figure 1 2 Main parts of the printer front view Paper feed knob Ribbon cartridge Print head Window Control panel Gap adjust lever Figure 1 1 Packing list A E B C D A Printer B Ribbon cartridge PRKN2056 C Driver CD ...

Страница 10: ...nter memory If you place the printer on a stand follow these guidelines 1 Use a stand that supports at least 9 kg 19 lb 2 Never use a stand which is slant Always keep it level 3 Provide enough clearance below the stand and between the printer rack and the legs of the rack so the tractor paper flows smoothly 4 Place cables so they do not interfere with paper feeding secure them to a leg of the stan...

Страница 11: ...cartridge and aim the buckles at the mounting slots of the printer then press it firmly until it locks in place Put the ribbon nip between print head and ribbon guide slice As shown in figure 1 6 Figure 1 5 Ribbon cartridge Window Print head Figure 1 4 Open the window Ribbon nip Ribbon cartridge PRKN2056 Ribbon core Ribbon knob Note Never move the print head while the printer is on or it may damag...

Страница 12: ... the ribbon cartridge is installed Figure 1 6 Install ribbon Note 1 When your printing becomes faint you need to replace the ribbon cartridge Otherwise the print quality would be affected and the print head may be damaged 2 To remove the old ribbon cartridge first make sure the power is turned off move the print head to the center of the printer Then hold both sides of the ribbon cartridge and lif...

Страница 13: ...r works properly You can run the test with either tractor paper or cut sheet this section describes the easiest way of ASCII self test with cut sheet 1 Make sure the printer is turned off and the paper select lever is at the cut sheet position Raise the rear cover Figure 1 8 Set paper select Figure 1 7 Turn off the printer Power switch Electrical outlet Power cord Power supply inlet Grounding Note...

Страница 14: ...d begins printing when pressing ONLINE key 5 Press the ONLINE key to pause the printing 6 To end the self test make sure the printer is not printing Press LF FF or LOAD EJECT key to eject cut sheet then turn off the printer Figure 1 9 Adjust the right and the left paper guides of the rear cover Figure 1 10 Install cut sheets ASCII Self test mode COMPUPRINT 2056 VX X XXXXXXX XX XX SN XXXXXXXXXXX 01...

Страница 15: ...inter s parallel interface Squeeze the wire clips on both sides of the connector and make the connector fixed Shown as figure 1 13 2 Plug the other end of the cable into the computer s parallel interface and make sure it is connected firmly Figure 1 12 Lay the rear part of the printer upwards Figure 1 13 Connect to the parallel interface Serial interface USB interface Parallel interface USB interf...

Страница 16: ...screws on both sides of the connector and make the connector fixed As shown in figure 1 15 2 Plug the other end of the cable into the computer s serial interface make sure it connects tightly 1 8 4 Connecting to the Ethernet Interface 1 Plug the RJ 45 crystal end of the Ethernet interface cable into the printer Ethernet interface and plug the other end into the LAN Shown as figure 1 16 Figure 1 15...

Страница 17: ...ort pops up select LPT1 Recommended Printer Port If you need to use other ports please select the respective port click Next 4 A window of Install Printer Software pops up click Have Disk 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the win...

Страница 18: ...ion options pops up choose Don t search I will choose the driver to install click Next 4 A window of Add Printer Wizard pops up click Have Disk 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Add Printer Wizard click Next 6 Follo...

Страница 19: ... 2 Click Add Printer then a window of Add Printer Wizard pops up click Next 3 A window of Click the manufacturer and model of your printer pops up click Have Disk please click Browse select the path as follow CD ROM Drivers WIN98 WINME and then click OK 4 A window of Install From Disk pops up click OK return to the window of Add Printer Wizard then click Next 5 A window of Printer port pops up sel...

Страница 20: ...nformation of Ethernet LED to ensure the printer has entered the normal connection 1 10 2 Setting IP Address 1 Run NetFinder Software Double click NetFinder exe in the PC which connects the printer in the same LAN The figure of the software is shown as follow Yellow LED Green LED Description ON Blink Online OFF OFF Offline Button description Exit Exit from the software Search Search printers in th...

Страница 21: ... Search button again If the printer still can not be found out when the network connection is correct and in the same network please check whether the network fire wall on the PC is open or not If there is fire wall please close it temporarily open again after finishing searching and setting a printer completely 3 Setting printer s IP address The printer s information is listed in the main interfa...

Страница 22: ... the IP in used It is not restricted for NetFinder to search printers in the same network but different segment parts can not stride gateway Relative glossary of IP address may refer to corresponding information 2 Setting printer s IP address Select the printer information to be modified black frame appears click Assign IP key Set the IP in the dialogue box appearing Check the Use DHCP if need to ...

Страница 23: ... on the PC adopt Upgrade install way whose steps are shown in Upgrade install printer network driver 1 Newly install printer network driver 1 Click Start Settings Select Printers 2 Click Add printer then a window of Add Printer Wizard pops up click Next 3 A window of Add Printer Wizard pops up select Local printer in the Local or Network Printer window and then click Next 4 A window of Select the ...

Страница 24: ...Additional Port Information Required pops up select Custom in the Device Type then click Settings 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Страница 25: ...ows CD ROM Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software click Next 13 Follow the direction click Next gradually till the installation is finished At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s network port If PC has installed the printer s driver set driver s network...

Страница 26: ...User Manual 2056 MAN10xxx 01 18 4 A window of Printer port pops up select Standard TCP IP Port click New port 5 A window of Add Standard TCP IP Printer Port Wizard pops up click Next ...

Страница 27: ...P address 192 168 0 240 for example Port name is created automatically after finishing filling in IP address Click Next 7 A window of Additional Port Information Required pops up select Custom in the Device Type then click Settings 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Страница 28: ...lick Next 10 A window of Completing the Add Standard TCP IP Printer Port Wizard pops up click Finish 11 Return to Printer Ports click Close 12 Return to Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished ...

Страница 29: ...User Manual 2056 MAN10xxx 01 21 ...

Страница 30: ...inter would eject one page of tractor paper If in the cut sheet mode press the LOAD EJECT key the paper would entirely eject from the printer LF FF If the paper is at the print position press the LF FF key in the sleep or offline mode the printer would feed the paper one line Alternatively hold the LF FF key down the printer would feed one page of tractor paper or eject the cut sheet TEAR In the t...

Страница 31: ... if the eject able page length is more than one page If the paper eject able length is less than one page the paper would return to the ready position 4 When the paper is at the tear position press LOAD EJECT key the printer would eject one page of tractor paper ONLINE 1 If the printer has loaded paper in the offline mode press this key to enter ONLINE mode the ONLINE LED is on and the printer ent...

Страница 32: ...ode Printer will turn on the Copy mode automatically when the gap adjust lever is set to 3 or higher In order to improve the copy definition when using multi ply paper you can select the copy capability through the following steps 1 In Online mode long press SPEED key TEAR key for about 3 seconds after the printer beeps three times the PAPER OUT LED and ONLINE LED blink at the same time and the pr...

Страница 33: ... key for 3 seconds when offline till the ONLINE LED blinks with a beep 2 Hold the TEAR key for 3 seconds that you can switch the function of feeding paper to the tear position to ON or OFF automatically 2 4 7 Other Functions of the Control Panel KEY FUNCTION ONLINE POWER Print current setting mode If long press the LOAD EJECT LF FF keys down in online mode the printer would enter menu setup mode P...

Страница 34: ...osition for tractor paper before loading 2 6 Paper Feed Knob The paper feed knob is used to feed paper or eject paper manually In general it s better not to use it 2 7 The Gap Adjust Lever Please adjust the gap adjust lever according to the paper thickness The factory default setting is suitable for standard office paper POSITION PAPER TYPE 1 Reserved 0 Cut sheet 1 2 plies Fanfold paper 2 3 plies ...

Страница 35: ...including multi ply paper labels and envelopes Please make sure the printing contents are all within the printable area while printing The correlative printable area see the Appendix A for reference 3 1 1 Loading Cut Sheet 1 Make sure the printer is powered off and open the window of the printer refers to chapter Gap Adjust Lever of this manual pull the gad adjust lever to cut sheet position accor...

Страница 36: ...shown as figure 3 3 then turn on the printer 4 Slide the right paper guide of the back cover to the range of the scale Then adjust the left paper guide to make the distance match the width of the print paper Shown as below Figure 3 2 Adjust the paper select Figure 3 3 Adjust the position of the rear Figure 3 4 Adjust the right and the left paper guides Rear cover ...

Страница 37: ...Position and the Tear Position if necessary 3 1 2 Loading Tractor Papers For tractor paper please refer to the following guide 1 Make sure the printer is powered off and open the window of the printer refers to chapter Gap Adjust Lever of this manual pull the gad adjust lever to tractor paper position according to the paper type Figure 3 5 Install cut h t Figure 3 6 Adjust the gap adjust lever Not...

Страница 38: ...o match the width of your paper but do not lock it Move the paper support so it is midway between the tractors Shown as below 5 Make sure the paper edge is clean and straight Open the right and left tractor covers Fit the first holes of the paper over the tractors pins and then close the tractors covers Slide the left tractors to remove any slack from the paper and lock it in place Shown as below ...

Страница 39: ...ractor paper then hold LOAD EJECT key down continuously to eject the paper in the offline mode Pull the paper select lever to the cut sheet position and load the cut sheet according to chapter Loading Cut Sheet Figure 3 10 Install the tractor paper on the tractors Note Do not use the paper feed knob to adjust the paper in position due to the micro range is limited When the adjustment exceeds the u...

Страница 40: ...bels are especially sensitive to temperature and humidity so please use them only under normal operating conditions 4 Do not leave labels in the printer while doing other jobs or they would curl around the platen and cause paper jam when you resume printing 5 Remove the labels from the printer tear off the fresh supply at the rear of the printer and then press LF FF key to advance the remaining la...

Страница 41: ...hile turning on the printer The print head returns with the printer beeping once If the ONLINE LED and the PAPER OUT LED blink at the same time it indicates that there is no paper 2 Set the paper select lever to the proper position If in cut sheet mode the paper select lever should be in the cut sheet position otherwise it should be in the tractor paper position 3 After loading paper in cut sheet ...

Страница 42: ...ACTER SET ITALICS CODE PAGE MULTL PORTUGAL GANADA NORWAY EAST EURO CYRILLIC RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND BULGARIA MAZOVIA GRK 437 GRK 851 GRK8859 7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1 WIN LAT2 ISO LTN1 ISO LTN2 TUR8859 9 ISO LTN9 KBL LATIN 7 COPY MODE QUIET COPY AUTO LF ON TEAR OFF OFF TEAR POS BY CONT BY CONT1 BY CONT2 BY CONT3 FORM LEN COVER OPEN OFF BLACK MARK ON PIN SWITCH ON BAUD ...

Страница 43: ...pressing TEAR key to save and exit the menu setup mode 4 Turn off and restart the printer newly settings are in operation 3 2 2 Online aptitude Parameter Settings COMPUPRINT 2056 supports the function of online aptitude parameter settings which can be set in the PC with the driver installed in The concrete setting steps are shown as follows Figure 3 14 Menu setup Compuprint 2056 SETUP MENU SYSTEM ...

Страница 44: ... Devices and printers at last open the window of Devices and printers 4 Right click COMPUPRINT 2056 select Properties 5 Click Printer settings in the Properties page and open the window of Printer settings 6 Printer settings are classified into three levels the first level is the normal items the second level is maintenance items and the third level is non driver settings Items shown in Printer Se...

Страница 45: ...User Manual 2056 MAN10xxx 01 37 ...

Страница 46: ... the current setting The current settings of the printer will be loaded automatically when opening each parameters settings window If the printer isn t online or uses the wrong port the current settings will be blank therefore please make sure the printer is in ONLINE mode and the printer should connect the computer with the correct port ...

Страница 47: ...ndow In the parameter setting window there are parameter items item explanation and control buttons After selecting the corresponding parameter click Set the printer will change the setting at the moment it receives the changed command Click Cancel to return to the upper window Click Default can show the default setting of this item ...

Страница 48: ...ength If the print data is with page length instruction printer would give priority to print data instruction FORM LOCK After selecting this function on the page length setting would be locked Printer feeds to next page according to the current setting value and would not be affected by the page length instruction of the print data L_SPACING LOCK After selecting this function on line spacing setti...

Страница 49: ...lect this function on when the printer has finished printing paper would be fed to the set tear off position automatically and you should tear off the paper manually TEAR POS Specify the compensated value to aim the continuous paper gap at the tear off bar of printer COVER OPEN After select this function on if the window is open printer would stop printing with an alarm BLACK MARK After select thi...

Страница 50: ... OUT and ONLINE LEDs on the control panel blink 3 times simultaneously and the printer beeps twice to confirm that printer s settings have been reset 2 Loosen the keys and switch the printer off and turn it on again 3 After these steps the printer restores the factory default settings Note After restoring all the factory default settings network setting parameters resume default value at the same ...

Страница 51: ...the power cord is properly plugged into the electrical outlet 2 If the electrical outlet is controlled by an outside switch or automatic timer use another outlet 3 Plug another electrical device such as a lamp into the outlet to determine whether the outlet operates properly Phenomenon 2 The LEDs blink temporarily and then go off The LEDs stay off even when the power is turned on again Solutions C...

Страница 52: ...ar the jam 3 If an error occurs when you switching between cut sheet and tractor paper make sure the paper select lever is in the correct position 4 If the printer still does not work correctly turn off the printer and contact immediately your dealer or a specified Compuprint authorized service center or Compuprint Support for advice The print is faint or uneven Phenomenon 1 Printed characters hav...

Страница 53: ...t Solutions Page skip function may be on Set page skip function to off in the Menu setup mode 4 3 Paper Handling Cut sheet do not feed properly Phenomenon 1 Paper does not feed Solutions 1 Tractor paper may be left in the printer Remove the tractor paper Set the paper select lever to the cut sheet position Insert a new sheet 2 If there is no tractor paper in the printer and the paper select lever ...

Страница 54: ...ect completely Solutions 1 May be the page length is too long When using the tractor tear off the paper having entered the printer then press the LF FF key to feed the paper forward When using the tractors tear off the last printed paper then press the LOAD EJECT key to feed the paper backward 2 Please make sure the paper length is within specified range Refer to the paper specifications in Append...

Страница 55: ...ore and print the current settings 4 Restart the printer and exit the alignment adjust mode Alignment test and adjusting procedure of copy mode adjustment 1 Turn on the printer and then install 80 columns tractor paper correctly 2 In the online mode press and hold on the LF FF key and TEAR key until the PAPER OUT and ONLINE LEDs blink simultaneously the printer enters the alignment adjust mode and...

Страница 56: ...be scattered Cleaning the paper feed path Wipe off the wasted paper clean dirt and dust 5 2 Contact the Technical Service Centre If malfunction occurs and cannot be solved through the operation shown in 4 2 the components of the printer are damaged during using or you need to buy some consumables please contact the nearest technical service centre Figure 5 1 Cleaning the Carriage shaft Note 1 Turn...

Страница 57: ...LEGAL Holland Turkey Code page U S A MULTI PORTUGAL CANADA NORWAY EAST EURO CYRILLIC RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND BULGARIA MAZOVIA GRK 437 GRK 851 GRK8859 7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1 WIN LAT2 ISL LTN1 ISO LTN2 TUR8859 9 ISO LTN9 KBL LATIN 7 Font ASCII Draft Roman Sans Serif Courier Prestige Script OCR B OCR A Orator Bar code EAN 13 EAN 8 Interleaved 2 of 5 matrix 2 of 5 indus...

Страница 58: ...ct from top Paper thickness Set through gap adjust lever Paper specification Cut sheet Width 48 261 mm Thickness 0 065 0 14 mm Weight 52 90 g m2 Tractor paper Width 56 267 mm Thickness 0 065 0 39 mm Weight single sheet 52 82 g m2 Multiple paper each page 40 58 g m2 Label Width mount 101 6 254 mm Smallest label 63 5 mm 23 8 mm Thickness mount 0 07 0 09 mm Total thickness 0 16 0 19 mm Weight 68 g m2...

Страница 59: ...ion Storage environment Temperature 40 55 Humidity 93 RH 40 No condensation Power requirements Rated voltage 220 V AC Rated frequency 50Hz 60Hz Power consumption Operating 70 W Standby Approximately 4 6 W Certificate CE Certificate CCC Certificate Note All the technical instructions in this user s manual are the laboratorial measurements which achieved under national standard store and work enviro...

Страница 60: ...f Full speed USB 2 0 A 2 3 Serial Interface The characteristics of serial interface are as following Baudrate bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps selectable Word length 7 or 8 bit selectable Start bit 1 bit Parity bit Odd even or none selectable Stop bit 1 bit Handshaking DTR protocol X ON X OFF protocol selectable The parallel interface has the following characteristics Data format ...

Страница 61: ... Pin No Signal Direction Description 1 Frame Ground FG Printer s chassis ground 2 Transmitted Data TXD SD Out Printer has transmitted serial data 3 Received Data RXD RD In Printer has received serial data 7 Signal Ground SG Return path for data control signals 20 Data Terminal Ready DTR Out Positive when the printer is ready to receive data and negative when the printer is not ready Figure A 3 Ser...

Страница 62: ...The top and bottom margins are above and below the perforation 8 0 mm B The left and right margins 13 0 mm The maximum printable width is 203 2 mm 3 mm 8 mm 9 mm 3 mm Max 203 2 Printable Printable area Max 203 2 13 mm 8 mm 13 mm Note 1 To assure the print quality please make sure the print contents are within the printable area 2 If the print contents exceed the printable area the print head may b...

Страница 63: ... Cancel Quiet Print Mode 14 CR Carriage Return 15 LF Line Feed 16 FF Form Feed 17 ESC Set Absolute Horizontal print position 18 ESC Set Relative Horizontal print position 19 ESC U Define Unit 20 ESC V Set Absolute Vertical Print Position 21 ESC v Set Relative Vertical Print Position 22 ESC J n 180 Line Feed 23 ESC j n 180 Reverse Line Feed 24 HT Horizontal Tab 25 VT Vertical Tab Image and color ha...

Страница 64: ...hinese character 44 FS T Select half size mode pitch for Chinese character 45 FS U Select half size mode pitch adjustment for character 46 FS V Cancel half size mode pitch adjustment for character 47 FS x Select Cancel high speed printing 48 FS 2 Chinese character of user defined 49 FS SI Select half size mode for Chinese character 50 FS DC2 Cancel half size mode for Chinese character 51 FS r Sele...

Страница 65: ...n Character Table 74 ESC R Select International Character Set 75 ESC Define Downloaded Characters 76 ESC Copy ROM Characters Set into RAM 77 ESC n Select Deselect User Defined Set 78 ESC 6 Enable Character Set 2 79 ESC 7 Cancel command ESC 6 Font enhancement 80 SI Select Compressed Mode 81 DC2 Cancel Compressed Mode 82 SO Select Double Width Mode 83 DC4 Cancel Double Width Mode 84 ESC W n Select C...

Страница 66: ... Skip Over Perforation 99 ESC l Set Left Margin 100 ESC Q Set right Margin 101 ESC D Set Horizontal Tab Positions 102 ESC B Set Vertical Tab Positions 103 ESC Select a VFU Channel 104 ESC b Select VFU Positions 105 ESC 0 Select 1 8 inch Line Spacing 106 ESC 2 Select 1 6 inch Line Spacing 107 ESC 3 Select n 180 inch Line Spacing 108 ESC A Select n 60 inch Line Spacing 109 ESC Select n 360 inch Line...

Страница 67: ......

Страница 68: ... ARE SUBJECT TO CHANGE WITHOUT NOTICE This manual refers to various company and products by their trade names In most of the cases these designations are claimed as trademarks or registered tramarkers by their respective companies Copyright 2015 COMPUPRINT s r l Printed in Italy ...

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