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Home Connect
en-us
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Remote Diagnostics
Customer Service can use Remote Diagnostics to access
your appliance if you contact them, have your appliance
connected to the Home Connect server and if Remote
Diagnostics is available in the country in which you are
using the appliance
Note: For further information and details about the
availability of Remote Diagnostics in your country, please
visit the Service/Support section of your local website:
www.home-connect.com
Information on Data Protection
When your appliance is connected to a WLAN network
that is connected to the Internet for the first time, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
▯
Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
▯
Security certificate of the Wi-Fi communication
module (to ensure a secure data connection).
▯
The current software and hardware version of your
appliance.
▯
Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance with Home Connect functionality meets the
basic requirements and other relevant provisions of
Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
Remote control Activate/deactivate Access the appliance's functions via the Home Connect
app.
When deactivated, only the appliance's operating statuses
will be displayed in the app.
Delete network set-
tings All network settings can be deleted from the appliance at
any time.
Appliance informa-
tion The display shows:
▯
MAC address COM module
▯
Serial number of the appliance
▯
Software version
You can view more information – such as the SSID (network
name), although this depends on the connection type – by
touching the arrow button.
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5 GHz WLAN (Wi-Fi): For indoor use only