Chapter 7 Troubleshooting
120
This section describes the actions to take for troubles that may
occur while you are using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in
Scanner Service Provider" (page 139)
, and then contact your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
The following are some examples of troubles that you may
experience.
7.3 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 121)
"The LCD or the [Power] button light or both switch OFF." (page 122)
"Scanning does not start." (page 123)
"Scanning takes a long time." (page 124)
"Image quality is poor." (page 125)
"Quality of scanned text or lines is unsatisfactory." (page 126)
"Images are distorted or not clear." (page 127)
"Vertical streaks appear on the scanned image." (page 128)
"Multifeed error occurs frequently." (page 130)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 132)
"Paper protection is set off frequently." (page 133)
"Paper jams/pick errors occur frequently." (page 135)
"Scanned images turn out elongated." (page 136)
"A shadow appears at the top or the bottom of the scanned image."
(page 137)
"There are black traces on the document." (page 138)
Symptoms