Chapter 7 Troubleshooting
140
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Image Quality Issues
■
Other
Item
Findings
Scanner driver and
version
Interface controller
Operating system
(Windows)
Application
Example: PaperStream Capture
Scanning sides
Example: front, back, both
Resolution
Example: 600 dpi, 75 dpi
Image mode
Example: color, grayscale, black & white
Item
Findings
Can you send the
output image and a
photo that shows
the paper condition
by e-mail or fax?