Chapter 7 Troubleshooting
133
Paper protection is set off frequently.
Do the documents meet the requirements described in
"Precautions" in
?
No
Use documents that meet the requirements.
For details, refer to
"2.2 Documents for Scanning" (page 41)
Yes
Is there any foreign matter inside the ADF?
Yes
Clean the ADF. If there is any foreign matter in the ADF, remove it.
For details, refer to
"Chapter 5 Daily Care" (page 91)
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 101)
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 91)
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 101)
No
Is the high altitude mode enabled in the Software
Operation Panel?
Yes
Disable the high altitude mode in the Software Operation Panel when using the
scanner in places lower than 2,000 m.
For details, refer to
"Scanning at High Altitude [High Altitude Mode]" (page 175)
No