28
5.6 Inquiries about Product and Guarantee
5.6.1 When making an inquiry
Upon breakage of the product, uncertainties, failure or inquiries, inform your Fuji Electric representative of the following
information.
1) Dynamic breaking unit type (Refer to Chapter 1, Section 1.1.)
2) SER No. (serial number of equipment) (Refer to Chapter 1, Section 1.1.)
3) Date of purchase
4) Inquiries (for example, point and extent of breakage, uncertainties, failure phenomena, and other circumstances)
5.6.2 Product warranty
To all our customers who purchase Fuji Electric products included in this documentation:
Please take the following items into consideration when placing your order.
When requesting an estimate and placing your orders for the products included in these materials, please be aware that any
items such as specifications which are not specifically mentioned in the contract, catalog, specifications or other materials
will be as mentioned below.
In addition, the products included in these materials are limited in the use they are put to and the place where they can be
used, etc., and may require periodic inspection. Please confirm these points with your sales representative or directly with this
company.
Furthermore, regarding purchased products and delivered products, we request that you take adequate consideration of the
necessity of rapid receiving inspections and of product management and maintenance even before receiving your products.
[ 1 ] Free of charge warranty period and warranty range
(1) Free of charge warranty period
1) The product warranty period is ''1 year from the date of purchase'' or 18 months from the manufacturing week
imprinted on the name place, whichever date is earlier.
2) However, in cases where the use environment, conditions of use, use frequency and times used, etc., have an effect on
product life, this warranty period may not apply.
3) Furthermore, the warranty period for parts restored by Fuji Electric's Service Department is ''6 months from the date
that repairs are completed.''
(2) Warranty range
1) In the event that breakdown occurs during the product's warranty period which is the responsibility of Fuji Electric,
Fuji Electric will replace or repair the part of the product that has broken down free of charge at the place where the
product was purchased or where it was delivered. However, if the following cases are applicable, the terms of this
warranty may not apply.
The breakdown was caused by inappropriate conditions, environment, handling or use methods, etc. which are not
specified in the catalog, operation manual, specifications or other relevant documents.
The breakdown was caused by the product other than the purchased or delivered Fuji's product.
The breakdown was caused by the product other than Fuji's product, such as the customer's equipment or software
design, etc.
Concerning the Fuji's programmable products, the breakdown was caused by a program other than a program
supplied by this company, or the results from using such a program.
The breakdown was caused by modifications, repairs or disassembly made by a party other than Fuji Electric.
The breakdown was caused by improper maintenance or replacement using consumables, etc. specified in the
operation manual or catalog, etc.
The breakdown was caused by a science or technical problem that was not foreseen when making practical
application of the product at the time it was purchased or delivered.
The product was not used in the manner the product was originally intended to be used.
The breakdown was caused by a reason which is not this company's responsibility, such as lightning or other
disaster.
2) Furthermore, the warranty specified herein shall be limited to the purchased or delivered product alone.
3) The upper limit for the warranty range shall be as specified in item (1) above and any damages (damage to or loss of
machinery or equipment, or lost profits from the same, etc.) consequent to or resulting from breakdown of the
purchased or delivered product shall be excluded from coverage by this warranty.
Содержание BUC S-69D
Страница 8: ......
