21
a.
If you inspect the back of the Gasket, it should not be folded over and permanently creased.
If it is, replace
Chamber
Door Assembly
(Parts Manual: Behind the Front Door).
b.
If the fin around the outer circumference of the gasket is fine, proceed to Step 2.B.
B.
Installing the Front Door Gasket:
a.
Ensure the Gasket as well as the channel on the Front Door wedge are clean and dry.
i.
You can also wipe dry any residual water that may be resting on the outside of the opening on the chamber.
b.
Locate the fin on the outer circumference of the back of the gasket.
Ensure that when you install the Gasket back
into the Front Door Wedge channel that it doesn't fold over at any time.
i.
Install the fin first at a 45 degree angle and press the raised portion on the front of the Gasket until it's seated
into place inside the Front Door Wedge channel.
c.
Once the gasket is fully inserted into the Front Door Wedge channel, ensure that the gasket is slightly pulled out of
the channel.
Roughly 1/8" or 1/4", at most.
i.
If the Gasket seems to not be fully seated in the channel after this adjustment, don't readjust.
Closing the front
door will push the gasket in to the correct depth.
d.
Close the door and run another cycle to see if the drips return.
If it leaks, wipe it dry and attempt another cycle.
If it
still leaks, proceed to Step 3 on next page.
3.
Ensure the drain does not have an Air
-
Lock issue:
A.
Follow the drain all the way back to the floor drain.
a.
Ensure the drain flows in a downward direction at ALL times (no loops, kinks, etc.).
b.
Ensure the end of the blender's drain is NOT submerged in water.
B.
Close the door and run another cycle to see if the drips return.
If it leaks, wipe it dry and attempt another cycle.
If it still
leaks, proceed to Step 4.
4.
Inspect the (4) corners of the Front Door Wedge to see if it's "shimmed" out:
A.
If there are (4) washers already behind the Front Door Wedge, remove the top (2) washers with a 9/64" Hex Head
tool.
Leave the (2) on the bottom that are already shimming the Front Door Wedge out.
B.
If there are not any washers between the back of the LCD Screen and the Front Door Wedge, follow the following process
to shim the wedge out:
a.
Add another washer between the back of the LCD screen and Front Door Wedge on the bottom (2) corners. This will
add more pressure on the bottom of the Front Door Wedge and chamber opening when the door is closed.
C.
Close the door and run another cycle to see if the drips return.
If it leaks, wipe it dry and attempt another cycle.
If it still
leaks, proceed to Step 5.
5.
Realign the Front Door Wedge:
A.
Remove the left and right side blender panels.
Also, remove the fascia plate surrounding the chamber.
B.
Locate the (4) 9/64" screws on the corners of the Front Door Wedge.
Loosen but do not remove all of the screws.
C.
Close the door and ensure it has a tight seal.
D.
Looking inside the blender from the right and left sides, you can access the top (2) 9/64" screws on the Wedge.
Tighten
them.
Open the door and ensure all (4) screws are tightened down, securely.
E.
Close the door and run another cycle to see if the drips return.
If it leaks, wipe it dry and attempt another cycle.
If it still
leaks, repeat the Troubleshooting process or call the f’real Customer Support Center for more assistance.
Mixer System Issues
TRIGGER: Blender makes a grinding noise while mixing a f'real product
1.
Ensure the Blending Components are assembled/functioning correctly and are tight.
2.
Ensure the display freezer is between 0
-
6°F.
A.
Perform the Squeeze Test. Using a chocolate milkshake,
squeeze the middle of the cup. You should be able to squeeze a
dime
-
size dent in the milkshake.
B.
Ensure the product is tempered (see the “Too Thick/Too Thin Shakes” section).
3.
Spin Mix Motor Spindle by hand to ensure it spins freely. If the spindle won’t turn, difficult to turn or is bent, replace
(Parts Manual: Mixer System).
4.
Check the blending chamber for damage. If damaged, replace
Chamber Assembly
(Parts Manual: Inside the Chamber).
5.
Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the
screen) and locate Line J: “Count XXXXmL”
A.
Open the front door.
B.
Remove the Water Shot Hose from the back of the blending chamber.
C.
Close the front door.
D.
Using a cup, immediately catch the water coming through the disconnected hose. Compare the amount of water in the
cup to Line J, Count XXXX mL.
a.
If the amount in the cup is not the same as “Count” on Line J, replace
Flow Meter
(Parts Manual: Water System).
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