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18

 

Single Board Computer (SBC) Issues

 

Boot

-

Up Process

 

Trigger: When the blender is turned on and boots up only to the point where something stops it from proceeding

 

Symptom 1

:

 

The LCD screen displays "Reboot and Select Proper Boot Device."

 

Symptom 2

: Blender appears operational, but no blue lights on the keypad.

 

Symptom 3

: The LCD screen displays “Run

-

Level 3” or “Run

-

Level 5.”

 

 

Symptom 1

:

 

The LCD screen displays "Reboot and Select Proper Boot Device."

 

1.

 

Turn the blender off locate the Modem & Panel. Remove the modem and power the blender back on. 

 

A.

 

If the blender goes back to “Select Proper Boot Device,” replace either the 

Single Board Computer 

(Parts Manual: Control 

Boards, Lower) or replace 

Solid State Drive

 (Parts Manual: Glossary).  Discuss with Customer Support to verify the correct 

steps to be taken

 

B.

 

If the blender boots up in a normal fashion, allow it to boot completely and look for the blue lights to rotate on the     
thickness buttons. 

 

a.

 

If the lights around the thickness buttons start rotating, ensure the blender is checking in by calling the f’real       
Customer Support Center at 800.483.3218.  

 

b.

 

If the

 

lights on the keypad will not illuminate after a normal boot

-

up process, proceed to Symptom 2.

 

 

Symptom 2

: Blender appears operational, but no blue lights on the keypad.

 

1.

 

Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the 
screen) and locate Line S: “State: XXXX"

 

 This information will let you know the status of the blender at that current time.

 

 

 

A.

 

If it displays, State: “Sanitizing,” wait until the sanitize is complete, it should take 12 to 15 minutes from beginning to end.

 

B.

 

If it displays, State: “Waiting on SBC," replace the 

Single Board Computer 

(Parts Manual: Control Boards, Lower).

 

C.

 

If it displays any other status next to the word "State” it should be followed accordingly.

  

 

Symptom 3

: The LCD screen displays Run

-

Level 3 or Run

-

Level 5.

 

1.

 

Turn the blender off for 30 seconds and then power blender back on.  If error re

-

appears, proceed to Step 2. 

 

2.

 

Confirm that the blender is on a 15A, 120V dedicated circuit.

 

 If not, power the blender off, move to a dedicated outlet and pow-

er up the blender.  If error re

-

appears, proceed to Step 3.

 

3.

 

Verify which SBC version the blender has by using the information below: 

 

A.

 

If the SBC is a Zotac, ensure the “USB” connections are secure, if they are and the issue remains, replace with a 

V1 Single 

Board  Computer 

(Parts Manual: Control Boards, Lower).

 

B.

 

If the SBC is a Jetway NC98 (2 fans), verify if the (2) USB connections are placed to the direct right of the DVI Cable and not 
behind the microphone/headphone jacks.

 

 If they are placed incorrectly, ensure the blender is off and move them to the 

correct location.  If the issue  remains, replace the 

Single Board Computer 

(Parts Manual: Control Boards, Lower).

 

C.

 

If the SBC is a Jetway NF86 (1 fan), verify if the (2) USB connections are placed to the direct right of the DVI Cable and 
placed in the back (2) of the (4) port USB connection.

 

 If they are placed incorrectly, ensure the blender is off and move 

them to the correct location.  If the issue remains, replace the 

Solid State Drive 

(Parts Manual: Glossary).

 

4.

 

All steps should be taken for the appropriate SBC from Step 3.

 

 If so, turn the blender back on.

 

 If the issue has not been re-

solved, replace the 

Single Board Computer (SBC) 

(Parts Manual: Control Boards, Lower).

 

 

Screen is stuck on “Checking Hard Disk”

 

Trigger: When the blender is turned on and boots up only to the point where the screen displays: "Checking Hard Disk" for more 
than 10 minutes 

 

1.

 

Turn the blender off for 30 seconds and then power blender back on.  If error re

-

appears, proceed to Step 2. 

 

2.

 

Confirm that the blender is on a 15A, 120V dedicated circuit.

 

 If not, power the blender off, move to a dedicated outlet and  

power up the blender.  If error re

-

appears, proceed to Step 3.

 

3.

 

Verify which SBC version the blender has by using the information below: 

 

A.

 

If the SBC is a Zotac, ensure the “USB” connections are secure, if they are and the issue remains, replace with a 

V1 Single 

Board  Computer 

(Parts Manual: Control Boards, Lower).

 

B.

 

If the SBC is a Jetway NC98 (2 fans), verify if the (2) USB connections are placed to the direct right of the DVI Cable and not 
behind the microphone/headphone jacks.

 

 If they are placed incorrectly, ensure the blender is off and move them to the 

correct location.  If the issue remains, replace 

Single Board Computer 

(Parts Manual: Control Boards, Lower).

 

C.

 

If the SBC is a Jetway NF86 (1 fan), verify if the (2) USB connections are placed to the direct right of the DVI Cable and 
placed in the back (2) of the (4) port USB connection.

 

 If they are placed incorrectly, ensure the blender is off and move 

them to the correct location.  If the issue remains, replace 

Solid State Drive 

(Parts Manual: Glossary).

 

Содержание FRLB4

Страница 1: ...1 Rev J Model FRLB4 Service Manual...

Страница 2: ...2...

Страница 3: ...completely HEY Please close the front door OOPS Something s in the way of the cup holder OOPS Wrong cup size HEY The product is not cold enough to be blended WE RE SO SORRY The blender needs to take a...

Страница 4: ...p Door to clean off any product build up around the blending chamber rim and gasket Be careful not to damage the gasket Panels Screens 4 2 Daily Blender Maintenance 1 2 Weekly Blender Maintenance Loca...

Страница 5: ...ht Arrow OK Recover Catastrophic Error Regular More Thick Initiate Manual Water Shot Rinse Less Thick Initiate Manual Scour Rinse Regular Initiate Manual Rotary Rinse More Thick Initiate Steam Cycle L...

Страница 6: ...ting up on the bottom of the Cup Holder If you are unable to raise the Cup Holder replace Position Motor Parts Manual Heaters Position Motor Error 66 Pump Motor Peak Current Limit Exceeded TRIGGER Pum...

Страница 7: ...ace Flip Up Door Shoe Parts Manual Switches Sensor Solenoid Lock Error 6B Home Sensor Malfunction During Blend TRIGGER Home sensor blocked or unblocked at the wrong carriage location 1 Reset the blend...

Страница 8: ...ns together for 7 seconds to soft reset the blender 2 Check the Scour Thermistor wires and connector The thermistor is located by removing the left right and rear panels The thermistor is located at b...

Страница 9: ...ly proceed to Step 10 7 Verify the BF Steamer Heater is heating properly A Verify wiring at the steamer tank is intact and correct B Check for continuity through steamer elements with a Multi Meter a...

Страница 10: ...wer c If water is not continuously spraying proceed to Step 6 6 Check that the amount of water dispensed is being accurately registered by the Flow Meter A Remove the Water Shot Hose from the blending...

Страница 11: ...tch the Count on Line J of the Status Screen If not replace Flow Meter Parts Manual Water System E If the amount of water in the cup matches the Count on Line J and is still 65mL and error returns ens...

Страница 12: ...buttons for 7 seconds until the Status Screen appears on the screen and locate Line E ScrTemp XXX A If the ScrTemp does not reach the Trigger temperatures above or by passes it for more than 1 minute...

Страница 13: ...The fuse is located on the LVCB at F1 If the fuse is blown replace LVCB Parts Manual Control Boards Lower 5 Measure DC voltages for the Position Motor on the LVCB at TB5 A At rest Red wire pin to grou...

Страница 14: ...re inside the chamber matches the ChmTemp a If the temperatures are the same ensure blender has the latest Firmware Version Press the Left Arrow OK buttons for 7 seconds until the Status Screen appear...

Страница 15: ...e Left Arrow OK buttons for 7 seconds until the Status Screen appears on the screen and locate Line J Count XXXX mL a If the amount in the cup is either less or more than what is on the Count XXXX mL...

Страница 16: ...the chamber Next remove the right side panel and locate the switch behind the metal tab on the front of the blender 4 Bring up the LVCBS Status Screen Press the Left Arrow OK buttons for 7 seconds un...

Страница 17: ...s between 0 6 F A Perform the Squeeze Test Using a chocolate milkshake squeeze the middle of the cup You should be able to squeeze a dime size dent in the milkshake B Ensure the product is tempered se...

Страница 18: ...he SBC is a Zotac ensure the USB connections are secure if they are and the issue remains replace with a V1 Single Board Computer Parts Manual Control Boards Lower B If the SBC is a Jetway NC98 2 fans...

Страница 19: ...e blender back on at the same time i If the fans start up and the blender boots up in a normal process remove the screwdriver re connect the SBC Reset connection and return the panels ii If the fans s...

Страница 20: ...ion Do not slam the door Slamming the door will damage the LCD touchscreen 2 If the door still won t close slowly close the front door and watch where the front door latch meets the blender frame If t...

Страница 21: ...shim the wedge out a Add another washer between the back of the LCD screen and Front Door Wedge on the bottom 2 corners This will add more pressure on the bottom of the Front Door Wedge and chamber op...

Страница 22: ...hould be able to squeeze a dime size dent in the milkshake ii If you can put a dent in the side of the shake during the squeeze test the product is ready to move into the front display freezer Blender...

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