22
Shakes are too thin or too thick
TRIGGER: Anytime a blended product has on overly runny or overly thick consistency
Product Temperature
:
1.
Ensure the display freezer is between 0
-
6°F.
A.
Perform the Squeeze Test. Using a chocolate milkshake,
squeeze the middle of the cup. You should be able to squeeze a
dime
-
size dent in the milkshake.
B.
Ensure the product is tempered (see below).
Tempering Process
:
1.
First check the freezer temperature of your back
-
stock freezer:
A.
If the back
-
stock freezer is 0°F, see the “Blender Issue” section below.
B.
If the back
-
stock freezer is below 0°F, Proceed to the next step.
a.
When moving product from the back
-
stock freezer that is less than 0°F, ensure you place the product in the
refrigerated section with your soda or beer for 45 minutes at the most.
b.
Every 15 minutes, perform the Squeeze Test:
i.
Using a chocolate milkshake,
squeeze the middle of the cup. You should be able to squeeze a dime
-
size dent in
the milkshake.
ii.
If you can put a dent in the side of the shake during the squeeze test, the product is ready to move into the
front display freezer.
Blender Issue
:
1.
Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the
screen) and locate Line J: “Count XXXXmL”
2.
Run an Empty Cup Cycle (ECC) to ensure 50
-
55mL of water is being dispensed into the cup.
A.
To perform an ECC, locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” button for 25
seconds. Ensure you only monitor the notate the number that it counts on Line J: “Count XXXXmL” during the ECC, not
after.
The Count should be between 53
-
57mL before it resets.
a.
If it is between 53
-
57mL, return to the "Product Temperature" section above.
b.
If it is less than 53mL or more than 57mL:
i.
If the amount of water in the cup matches the “Count” on Line J, replace
Manifold
(Parts Manual: Water
System).
ii.
If the amount of water in the cup does NOT match the “Count” on Line J, replace
Flow Meter
(Parts Manual:
Water System).
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