Problem
Possible Cause
Solution
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the charger
connector is plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact Power Wheels
®
Consumer Relations.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on the vehicle use and use conditions. Replace the battery
with a new Power Wheels
®
12 volt rechargeable battery.
Do not substitute parts.
Tripped thermal fuse
Each Power Wheels
®
12 volt battery has a built-in thermal fuse.
A thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions
too severe. The fuse will automatically reset itself after approxi-
mately 25 seconds, allowing the vehicle to resume normal
operation. To avoid repeated automatic shutdowns, do not
over load the vehicle by exceeding the 59 kg (130 lb) maximum
weight capacity or by towing anything behind the vehicle. Do
not drive up hills or run into fixed objects, which can cause the
wheels to stop spinning while power is still being supplied to
the motors. If a thermal fuse continually trips, contact
Power Wheels
®
Consumer Relations.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
After approximately 3 hours of constant use, the battery
needs charging.
Battery is old and will not accept
Even with proper care, a rechargeable battery does not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery with a
new Power Wheels
®
12 volt rechargeable battery. Do not
substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing more
than 2 riders at one time, by exceeding the 59 kg (130 lb)
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful
Use only on generally level ground.
e
Problems and Solutions Guide
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