Problem
Possible Cause
Solution
Vehicle runs in low speed, but does
High speed lock-out not disconnected
The vehicle was pre-set to run only in low speed. To allow the
not run in high speed (Please Note:
vehicle to run in low and high speed, you must disconnect the
The vehicle is designed to operate
High Speed Lock-Out.
Follow the instructions on page 40 to
in low speed only in reverse
).
remove the High Speed Lock-Out screw.
When the foot pedal is pressed
Operation of vehicle in low speed
It is possible that only one rear wheel may spin when both rear
only one rear wheel spins
wheels are raised off the ground and the vehicle is in low speed.
This does not necessarily indicate a problem. Check for proper
operation of the drive system by raising the rear wheels off the
ground and pressing the foot pedal. If only one rear wheel spins,
carefully press your hand on the spinning wheel to slow it down.
The other rear wheel should begin to spin. If the other rear wheel
does not begin to spin, there may be a problem with the vehicle.
Contact Power Wheels
®
Consumer Relations.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact Power Wheels
®
Consumer Relations.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors to make
the vehicle won’t run without
sure they are tight.
a push
“Dead Spot” on motor
Contact Power Wheels
®
Consumer Relations.
Loud clacking or grinding
Broken gears
Contact Power Wheels
®
Consumer Relations.
noise from a motor-gearbox
Lights and siren not working
Improperly installed batteries
The lights and siren unit requires four “AA” (LR6) alkaline
batteries for operation. Make sure the batteries are properly
installed in the lights and siren unit.
Dead batteries
Replace the lights and siren batteries with four, new “AA” (LR6)
alkaline batteries.
Charger gets warm during use
It is normal for some chargers to get warm
No action required. If your charger does not get warm during
during use and is not reason for concern.
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to make
No action required. If your battery does not make noise or
gurgling noise when charging
noise and swell slightly while charging
swell slightly during charging, it does not mean that it is not
and is not reason for concern.
accepting the charge.
e
Problems and Solutions Guide
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact Power Wheels Consumer Relations.
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