CONTENTS
Using Active Directory with FaxFinder ................................................................................................................... 78
Enabling Active Directory............................................................................................................................................ 78
Active Directory Settings........................................................................................................................................... 78
Adding Active Directory Users .................................................................................................................................... 79
Syncing FaxFinder with Active Directory ................................................................................................................. 79
Deleting Active Directory Users ................................................................................................................................ 79
Cover Pages ........................................................................................................................................................... 80
Custom Cover Pages ................................................................................................................................................... 80
Tips ............................................................................................................................................................................ 80
Text Field Names and Descriptions .......................................................................................................................... 80
Creating Cover Pages .................................................................................................................................................. 81
Adding Cover Pages to FaxFinder ............................................................................................................................... 82
Providing Default Opt-Out Information for Cover Pages ........................................................................................... 82
Adding Date and/or Time to Cover Pages .................................................................................................................. 82
Truncating Phone Numbers on Cover Pages ............................................................................................................. 82
Cover Page Troubleshooting ....................................................................................................................................... 82
FaxFinder Fax Client Software for Windows and Mac ............................................................................................ 84
FaxFinder Client for Windows..................................................................................................................................... 84
Installing FaxFinder Client Software on Windows .................................................................................................... 84
FaxFinder Printer Usage Rights ................................................................................................................................. 86
FaxFinder Client for Mac............................................................................................................................................. 86
Installing FaxFinder Client Software on a Mac ........................................................................................................ 86
Associate or Disassociate FaxFinder Fax Servers from the Client............................................................................... 88
Associating FaxFinder Fax Servers with the Client ................................................................................................... 88
Disassociating a FaxFinder Unit from the Client ...................................................................................................... 89
Troubleshooting..................................................................................................................................................... 90
What if I can't see my FaxFinder's web page?............................................................................................................ 90
What if I don't get an email when I click Send Test Email? ........................................................................................ 90
Name server address could not be resolved ............................................................................................................ 90
Mail Server Not Running........................................................................................................................................... 90
Client PC can't Connect to Mail Server ..................................................................................................................... 91
Incorrect Administrator Address............................................................................................................................... 91
Mail Server Does Not Support SMTP ........................................................................................................................ 91
Discrepancy between FaxFinder's SMTP settings and Mail Server's User ID and Password Requirements ............ 91
What if FaxFinder doesn't answer a fax call? ............................................................................................................. 91
Where can I Find the SMTP Error Code List? ............................................................................................................. 91
Dealing with a Failed Fax Report ................................................................................................................................ 92
T.37 Advanced Usage............................................................................................................................................. 93
Options........................................................................................................................................................................ 93
Multiple Options Example .......................................................................................................................................... 94
FaxFinder
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Fax Server FF240, FF440, FF840 Administrator Guide
7
