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6 Troubleshooting RJ-8000 OPERATION MANUAL
6-4
(9) You cannot perform initial ink charging.
(10) Ink is not used though you performed initial ink charge.
(11) The media is off or damaged when loading it.
NOTE
Remove the jammed or damaged media, referring to "6.4 When media jams occur".
No. Possible cause Solutions References
1 The front cover is open or the hold lever is up. Close the front cover and lower the hold lever.
3.6 Media
handling
2 Some of the 8 ink cartridges are not inserted
all the way in or not loaded properly. Load all of the 8 cartridges properly.
3.5 Installing ink
cartridges
No. Possible cause Solutions References
1 The ink cartridge is cold or frozen. Leave the ink cartridge in normal temperature
for three hours at least, and perform cleaning
a few times.
5.3.3 Head
cleaning
2 You turned off the printer during the initial ink
charging. Turn on the printer to continue the initial ink
charging.
3.5 Installing ink
cartridges
3 The printer rarely prints correctly just after
initial ink charging. Perform cleaning a few times and check again
each time.
5.3.3 Head
cleaning
No. Possible cause Solutions References
1 You did not use recommended media. Use recommended media.
4.3.1 Media type
2 The loading position of the media is not
correct. Load the media correctly.
3.6.2 Loading
roll media
3.6.3 Loading
sheet media
3 The stroller is not set correctly. Set the scroller correctly.
3.6.1 Attaching
roll media
4 Foreign material, such as piece of media, is
attached to the pressurizing roller. Clean the pressurizing roller.
5.3.2 Cleaning
inside the printer
5 You used the printer in direct sunlight or other
locations not appropriate for the specified
environment. Use the printer in the specified environment.
7.2 Product
Specifications
6 You loaded sheet media into the printer. Set the CutSize setting to Length or Width.
4.4.2 Items in the
setup menu
7 You used folded, creased, or curled media. Replace with new media.
4.3.2 Cautions on
handling media