
Trouble Shooting Guide, Advanced
4/00021-3/FEA 209 544/25 C
Ericsson Mobile Communications AB
66(78)
18.3
One or more of the keys at the keyboard is faulty
Open the phone, disassembly the dome foil according to mechanical instruction and check for
liquid damage especially around the faulty keys.
No further action should be taken for a liquid damaged unit, send it on according to the
local company directives.
Clean the pads of the keyboard thoroughly using alcohol.
Power up the board and start the board in the test program.
Try the function of the keyboard.
If the keys are functioning the fault was due to the dome foil.
Mount a new dome foil according to mechanical instruction.
If the fault remains, check in the circuit diagram how the faulty keys are connected, i.e. if
there is a connection in a row or a column between the faulty keys.
If all keys are faulty and in EFRA there is one button shown as pressed all the time and the
rest as faulty.
The fault usually is due to a short circuit caused by dirt on the key shown as pressed in EFRA.
If all keys of a column are faulty, the fault is due to D600 or a foil damage.
If all keys of a row are faulty, the fault is due to D600 or a foil damage.
If one or more keys, but not all, of a row or a column is faulty, the fault usually is due to a foil
damage, if the pads have been thoroughly cleaned.
You can verify this by measuring the foil between the faulty key and a working key in the
same row/column.
18.4 The volume adjustment does not work
Open the phone and check for liquid damage, especially around X851.
No further action should be taken for a liquid damaged unit, send it on according to the
local company directives.
Make sure that the side-key switch not is mechanically damaged.
Power up the board and start the board in the test program.
Try the function of the volume keys again.
Check that there is 2.75V
±
0.10 V
DC
at X851 and X852.
If it is incorrect, measure the resistance of R853 (33 ohms) and R857 (33 ohms).
If the fault remains usually it is due to D600 or a foil damage.