
Trouble Shooting Guide, Advanced
4/00021-3/FEA 209 544/25 C
Ericsson Mobile Communications AB
37(78)
11.2 How to find the fault
Phase and frequency error is a difficult measurement to perform, since the requirements on
e.g. instrument, cables and connections are very hard.
Therefore is fault usually due to bad connections or cables at the test site.
If the phone really is faulty, open it and check for liquid damage.
No further action should be taken for a liquid damaged unit, send it on according to the
local company directives.
Make sure the antenna connection is not damaged or dirty (dust, varnish or oxide).
The fault can also depend on a change in the characteristic of the transmitter, due to ageing or
an incorrect calibration.
Before you start to trouble shoot, perform a new radio calibration in EFRA and test the phone
again to eliminate this kind of fault.
Notice that the calibration demands test program in the phone while the Go/No Go –test
demands signal program.
The few times the fault is electrical, is it usually due to B320 or N400.
The fault can also be due to N392.