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      QX50/QX200/QX2000; (SW Version 6.0.x) 

                                                                                      

               

 

 

               QX50/QX200/QX2000 Manual III: Extension User’s Guide 

 

QX IP PBX’s Feature Codes 

This chapter describes how QX IP PBX’s feature codes allow the user to navigate through QX IP PBX’s services with the help of a phone handset. These 

services are 

Establishing a Call

PBX Services

 and 

Voice Mail Services

Establishing a call 

To make a call, dial the 

Routing Number

Routing Numbers

 and available routes to, from and through QX IP PBX are listed in the 

Call Routing Table 

(see Manual II: Administrator’s Guide). The 

Call Routing Table

 is configured and managed by QX IP PBX’s Administrator. To receive information about dialing rules, please contact the administrator. 

Please Note:

 

You may accelerate establishing a connection by entering a pound (#) sign dialed at the end of the routing number. 

Using PBX Services 

PBX Services accessible at the dial tone

, characterized by beginning with the key 

:

 

Entering the Voice Mail Services 

(see further 

key codes

 below) 

 

Redialing automatically 

For extensions attached to FXS lines, this service may be used in two ways:  

 

Press 

*1

 and hang up. As soon as the last called destination will be reached, your phone will start ringing. 

 

Press 

*1

 and stay with the handset lifted. The connection will be established immediately when the called destination answers the 

call. 

A specific beep will be heard during the entire auto redialing period (specified on th

Basic Services – General Settings

 

page). A beep will 

be heard if no auto redialing is possible. To stop the auto redialing process, simply lift the handset and hung up again (if you were keep 

waiting with the handset lifted, you will need to push the hook button twice on your phone to stop the redialing). 

 

For extensions attached to IP lines: 

 

Press 

*1

 to redial the last number that you called.  

 

If the called number is busy after dialing 

*1

 keep the handset lifted to activate the auto redialing of the last called number. The 

connection will be established immediately when the called destination answers the call.  

 

Please Note:

 

 This service is functional for SIP and PBX calls only. For PSTN calls, this feature works as a single redial (with no multiple 

attempts to reach the called destination). 

Please Note:

 

This service works when the Voice Mail and 

Call Waiting

 services are disabled on the called destination.

 

 

Calling back the last caller 

If calling back is not possible, you will hear the message “The dialed number doesn’t exist”.

 

 

Unconditional Call Forwarding Management

 

configured for 

Any Address or Other Addresses

 in th

 Caller ID Based Services

 

table

 

will get activated. To toggle (activate or deactivate) the 

Unconditional Call Forwarding service

 again, press 

1

 directly after entering 

the 

*4

 menu. If no unconditional forwarding is configured for 

Any Address/Other Addresses

 entries, the system will not activate the 

forwarding service and a voice message will ask to configure the forwarding settings first. (See further key codes below.)

 

 

Enabling/Disabling 

the

 Do Not Disturb

 service turns off/on your phone bell for the time period indicated on th

Do Not Disturb

 

settings page. Incoming calls will be routed to voice mail.

 



 

Blocking the last caller 

The last caller party will be blocked and added to the table on the Caller ID Based Services. You may unblock it later from th

Incoming 

Call Blocking

 page. This service is available for 10 seconds after the call has been terminated. 

Attention:

  Blocking the caller with anonymous caller ID (for example, anonymous@anonymous or similar) will lead to blocking all 

callers with an unknown caller address.

 



 

Getting the line information 

You will hear your line, extension and SIP number.

 



 

Speed Calling

 

is used to add a new entry to your Speed Calling table. A two digit speed calling code is required followed by the 

destination number. In the Speed Calling table, the registered destination will have an Auto call type.

 



 

Hot Desking

 used to login/logout to the public phone with the virtual extension. To login, the extension number and the password of 

the preconfigured virtual extension are required. After login, the phone becomes a full featured QX IP PBX phone with all supplementary 

PBX features available. When logged out, the public phone becomes available for other users to login and the extension which has been 

last used on that phone becomes again inactive.

 



 

Outgoing Call Blocking

 

used to block or unblock outgoing calls for certain called number. Insert the extension's password and press 1 

to block or 2 to unblock a number. Dial a Called Number to be blocked and press #. Dial a Called Number to be unblocked and press #

.

 



 

Mark the Last Call as Bad 

This will mark the last call in the system logs in the specific way and is used for diagnostics purposes only.

 



 

Содержание Manual III

Страница 1: ...Manual III Extension User s Guide Edition 1 November 2014 SW Release 6 0 7 and higher...

Страница 2: ...d or deleted v damage due to lightning fire flood or other acts of nature In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or consequen...

Страница 3: ...m which the Quadro or QX is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the Quadro or QX please review...

Страница 4: ...nswer Call Forwarding Management 10 Voice Mail Services 10 Voice Mailbox 10 Personal Settings 11 Change Password 12 Services for Incoming Calls 12 Recording Box 13 QX IP PBX s Auto Attendant Services...

Страница 5: ...III Extension User s Guide Busy Call Forwarding 38 No Answer Call Forwarding 39 Unregistered Inaccessible Call Forwarding 40 Find Me Follow Me 40 Emergency Interrupt 42 Intercom 42 Voicemail Profile 4...

Страница 6: ...ll codes can be found here in Extension User s Guide This guide contains many example screen illustrations Since QX IP PBXs offer a wide variety of features and functionality the example screens shown...

Страница 7: ...Waiting services are disabled on the called destination Calling back the last caller If calling back is not possible you will hear the message The dialed number doesn t exist Unconditional Call Forwa...

Страница 8: ...sing and feature codes turn to your system administrator for the corresponding configuration This feature code is only available when the extension you dial is in the call Intercept allows you to pick...

Страница 9: ...ined by QX IP PBX s administrator during which hold music if configured will be played to the parked party Contact your system administrator if you need the call parking timeout to be modified When th...

Страница 10: ...Wizard which will prompt the essential user s personal settings Below are instructions on how to proceed with the Voice Mail Configuration Wizard from the handset Enter Voice Mail Services for the fi...

Страница 11: ...reminder Record a Message Dial additional Destination Number Dial to mark the message as Urgent or press pound to assign the Normal priority Record a Message Dial to mark the message as Urgent or pres...

Страница 12: ...ices Review System Messages Greeting Message Incoming Blocking Message Outgoing Blocking Message Your Name Out of Office Message Find Me Follow Me FMFM Message Listen to Current Greeting Message Liste...

Страница 13: ...alling from PSTN During the recording playback and keys change their functionality and serve to rewind and forward the recording for the certain timeout by default 3 seconds Call the extension to ente...

Страница 14: ...rters via IP to the remote QX IP PBX Auto Attendant in the Office Asia or via PSTN to the other desired destinations see QX IP PBX s Feature Codes Access to Call Relay needs authorization Remote Confi...

Страница 15: ...Answering the incoming call the caller will be reconnected to the QX IP PBX s Auto Attendant Please Note For both Permanent Call Back and Non Permanent Call Back the detected caller number must corre...

Страница 16: ...only be used when accessing from PSTN to the external SIP destination through QX IP PBX s AA or vice versa This feature is not available on the second QX IP PBX Auto Attendant calling from one Auto A...

Страница 17: ...rding Find Me Follow Me Emergency Interrupt Intercom Voicemail Profile Entering SIP Addresses Correctly Calls over IP are implemented based on Session Initiating Protocol SIP on the QX IP PBX When mak...

Страница 18: ...e with voice mails located in the Voice Mailbox such as playing deleting forwarding etc When accessing the Voice Mailbox through the phone handset additional settings to manipulate the user defined sy...

Страница 19: ...mail Mark submits the values chosen out of the drop down list aside Important or Bookmark to the selected records To Play a Voice Mail 1 Click on the speaker icon of the corresponding voice message 2...

Страница 20: ...the extension s voice mail service will not hear an invitation to record a voice mail and the following beep sound The voice mail recording will start without any additional notification Send new voi...

Страница 21: ...is not yet played by the extension user The uploaded file needs to be in the PCMU CCITT u law 8 kHz 8 bit Mono wave format otherwise the system will prevent uploading with the Invalid audio file or fo...

Страница 22: ...andset For more instruction on how to shift the voice mail playback please refer to Feature Codes Restore default Greeting file will restore the default greeting file If the checkbox is selected the f...

Страница 23: ...sent per e mail even if the Remove Voice Mail on send checkbox is selected This gives you a possibility to listen to the ending of the voice mail directly from your voice mailbox from the handset or b...

Страница 24: ...ect Call Type drop down list includes the available call types PBX local calls between QX IP PBX extensions and the Auto Attendant SIP calls through a SIP server PSTN calls through the PSTN Auto used...

Страница 25: ...ypes PBX local calls between QX IP PBX extensions and Auto Attendant SIP calls through a SIP server Auto used for undefined call types The destination independent on whether it is a PBX number or SIP...

Страница 26: ...Calling Phone wildcards are available see chapter Entering SIP Addresses Correctly If the defined caller or called addresses are inserted incorrectly the Calling Called address is incorrect error mess...

Страница 27: ...from the handset The system will dial out the destination assigned to the Speed Calling Code The new Speed Calling entries can also be created from the handset by dialing see QX IP PBX s Feature Codes...

Страница 28: ...be edited in the Speed Calling Codes table 2 Press the Edit button on the Speed Calling Settings page The Speed Calling Settings Edit Entry page will appear in the browser window 3 Change the desired...

Страница 29: ...ollowing components The New Password field requires a new password for the Extension The Password field is checked against its strength and you may see how strong is your inserted password is right be...

Страница 30: ...Off no music will be played Own Music the current user will define the music that will be played to them self while being on hold Remote Party s Music the current user will hear the remote party s ho...

Страница 31: ...oon as the service is disabled or the Expire Timeout period is over Fig III 18 Basic Services Do Not Disturb Settings Hot Line Settings Hot Line Settings available only for QX50 QX200 are used to set...

Страница 32: ...page consists of the following components The Description text field requires optional information about the address owner Call Type lists the available call types PBX local QX IP PBX extensions and A...

Страница 33: ...ervices 1 Select the checkbox of the corresponding address that has to be edited in the Caller ID Based Services table The Caller ID Based Services Edit Entry page will appear in the browser window 2...

Страница 34: ...ed warning message will be received The system also prevents uploading if there is not enough space available for the corresponding extension You will then receive the You do not have enough space war...

Страница 35: ...vice Other components on this page are available only when this checkbox is selected Nick Name requires the callers nickname if any Ringing Pattern lists the possible ringing patterns that may be assi...

Страница 36: ...e are called at least once regardless the No Answer Timeout configured from the Basic Services General Settings page Attention The Circular Mode will not work if the list of called destinations contai...

Страница 37: ...s Shared Mailboxes see QX IP PBX s Feature Codes Call Forwarding QX IP PBX offers the following types of call forwarding Unconditional all incoming calls from the certain caller will be forwarded to t...

Страница 38: ...PSTN users The extension number should be inserted in the Forward To text field for the PBX call type The PSTN number length depends on the area code and phone number Fig III 30 Call Forwarding Add En...

Страница 39: ...your system administrator to configure the SMS Settings Send E mail checkbox enables email notifications sending to the user s mailbox when busy call forwarding on the corresponding extension from th...

Страница 40: ...and parsed through Call Routing Table Fig III 33 Unregistered Inaccessible Call Forwarding page The Forward To text field requires the SIP address see chapter Entering SIP Addresses Correctly extensio...

Страница 41: ...or Auto Attendant SIP destination is reached through a SIP server PSTN destination is a PSTN user Auto used for undefined call types In this case routing pattern will be considered here and passed thr...

Страница 42: ...the file and display the warning message Invalid audio file or format is not supported The system will refuse uploading also if there is not enough memory available for the corresponding extension and...

Страница 43: ...this selection allows you to activate the Intercom service silently without any audible signal whether the Play audible signal before Intercom activation checkbox in the call routing is enabled or no...

Страница 44: ...g in which a switching system is located and the associated equipment It is also the physical point where calls enter the long distance network CODEC COmpression DECompression that transforms analog v...

Страница 45: ...s internal networks Firmware is computer or OS required software that resides on ROM Foreign Exchange FX a Central Office trunk that has access to a distant Central Office A dial tone is returned from...

Страница 46: ...P gateway functions include voice fax compression decompression packetization call routing and control signaling Additional features may include interfaces to external controllers such as gatekeepers...

Страница 47: ...ly all Voice over IP architectures for videoconferencing media on demand and other applications Real Time Transport Control Protocol RTCP is the control protocol that works in conjunction with RTP RTC...

Страница 48: ...is an interface with a protocol that is designed to handle a broad range of devices telephones modems printers etc Upstream in communications there are two circuits one coming toward you and the othe...

Страница 49: ...ree not to deliver or otherwise make available the Licensed Materials or any part thereof to any person other than the Licensor or its employees without the prior written consent of the Licensor You a...

Страница 50: ...unenforceable in any respect the validity and enforceability of the remaining provisions shall not be affected 13 Governing Law This Agreement shall be governed by and construed in accordance with th...

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