QX50/QX200/QX2000; (SW Version 6.0.x)
37
QX50/QX200/QX2000 Manual III: Extension User’s Guide
Selecting
Enable Service
activates the Many Extensions Ringing
service on the current extension.
The table displayed here lists all existing extensions on the QX IP PBX.
Any or all of the extensions can be enabled to participate in the Many
Extensions Ringing for the selected extension.
The
State
column
displays whether or not the extension is enabled to participate with
the Many Extension Ringing. The
State
column
also displays whether
or not the extension is active.
The
State
column
indicates
whether the extension is
Attached
or
Not
Attached
. An extension cannot ring if it is
Not
Attached
. It has to be
attached to the line by the administrator from the
Extensions
Management
page.
The
Enable/Disable
functional buttons are used to select one or more
extensions to be involved or not in the Many Extensions Ringing
procedure. The state of the participant (Enabled or Disabled) is also
displayed in the table.
Please Note:
The system will prevent the enabling of extensions if the
total number of extensions participant to the specific caller
Many
Extension Ringing
exceeds a certain number dependant on the
hardware resources of the board.
When saving the Many Extensions Ringing configuration, a message
will notify the user that the Forwarding services have been disabled.
By default, the Many Extension Ringing table includes only one pre-
configured extension for that the service is already configured.
Otherwise if the
Many Extensions Ringing
service is enabled but no
called extensions are provided (or the extension provided by default
has been deleted), the current extension will not ring.
Fig.III- 28: Many Extension Ringing page
The
Allow access to Shared Mailbox for enabled extensions
checkbox is used to share the mailbox of the current extension to all enabled extensions in
the Many Extensions Ringing list. With this option selected, all enabled extensions in this list will have a direct access to the current extension’s mailbox
without password authentication. For details on how to access Shared Mailboxes, see
Call Forwarding
QX IP PBX offers the following types of call forwarding:
•
Unconditional
- all incoming calls from the certain caller will be forwarded to the defined destinations.
•
Busy
- calls from the certain caller will be forwarded to the defined destinations only when called extension is busy with another call.
•
No Answer
- calls from the certain caller will be forwarded to the defined destinations only when called extension is unable to answer the
incoming call. No answer timeout is configured from the
Basic Services – General Settings
page.
•
Unregistered/Inaccessible Call Forwarding
- calls from the certain caller will be forwarded to the listed destinations when called IP phone is
not registered on the QX IP PBX or when it is unreachable, e.g. due to IP phone reboot or network problems. This call forwarding type is only
available for extensions attached to IP lines.
The following rules are applicable to all call forwarding types:
•
By setting up unconditional call forwarding service,
Many Extension Ringing, Find Me/Follow Me
and
Call Hunting
services will be
automatically disabled. The exception is cases when unconditional call forwarding is enabled from the handset (see
•
PSTN destinations (with
PSTN
or
Auto
call type) have priority in
Forward to
list. If there are different destinations in the
Forward to
list, the
call will be forwarded to PSTN destination (in the same time any available SIP or PBX destinations will receive a short ring). If the PSTN
destination was not successful, the next PSTN destination will be dialed, otherwise if there are no more PSTN destinations in the table, the call
will be forwarded to any available SIP and PBX destinations simultaneously.
•
If there are multiple entries with any combination of PBX or SIP call types, then all destinations will ring simultaneously and the call will be
established with the destination that will pick up the call the first.
•
Unconditional call forwarding service has higher priority versus to other forwarding types, i.e. when Unconditional Call Forwarding is enabled,
Busy Forwarding and No Answer Forwarding services will not work even if they are enabled. In the meantime, Busy Forwarding can work in
conjunction with No Answer Forwarding and vice versa.