QX50/QX200/QX2000; (SW Version 6.0.x)
7
QX50/QX200/QX2000 Manual III: Extension User’s Guide
QX IP PBX’s Feature Codes
This chapter describes how QX IP PBX’s feature codes allow the user to navigate through QX IP PBX’s services with the help of a phone handset. These
services are
Establishing a Call
,
PBX Services
and
Voice Mail Services
.
Establishing a call
To make a call, dial the
Routing Number
.
Routing Numbers
and available routes to, from and through QX IP PBX are listed in the
Call Routing Table
(see Manual II: Administrator’s Guide). The
Call Routing Table
is configured and managed by QX IP PBX’s Administrator. To receive information about dialing rules, please contact the administrator.
Please Note:
You may accelerate establishing a connection by entering a pound (#) sign dialed at the end of the routing number.
Using PBX Services
PBX Services accessible at the dial tone
, characterized by beginning with the key
:
Entering the Voice Mail Services
below)
Redialing automatically
For extensions attached to FXS lines, this service may be used in two ways:
•
Press
*1
and hang up. As soon as the last called destination will be reached, your phone will start ringing.
•
Press
*1
and stay with the handset lifted. The connection will be established immediately when the called destination answers the
call.
A specific beep will be heard during the entire auto redialing period (specified on the
Basic Services – General Settings
page). A beep will
be heard if no auto redialing is possible. To stop the auto redialing process, simply lift the handset and hung up again (if you were keep
waiting with the handset lifted, you will need to push the hook button twice on your phone to stop the redialing).
For extensions attached to IP lines:
•
Press
*1
to redial the last number that you called.
•
If the called number is busy after dialing
*1
keep the handset lifted to activate the auto redialing of the last called number. The
connection will be established immediately when the called destination answers the call.
Please Note:
This service is functional for SIP and PBX calls only. For PSTN calls, this feature works as a single redial (with no multiple
attempts to reach the called destination).
Please Note:
This service works when the Voice Mail and
services are disabled on the called destination.
Calling back the last caller
If calling back is not possible, you will hear the message “The dialed number doesn’t exist”.
Unconditional Call Forwarding Management
configured for
Any Address or Other Addresses
in the
table
will get activated. To toggle (activate or deactivate) the
Unconditional Call Forwarding service
again, press
1
directly after entering
the
*4
menu. If no unconditional forwarding is configured for
Any Address/Other Addresses
entries, the system will not activate the
forwarding service and a voice message will ask to configure the forwarding settings first. (See further key codes below.)
Enabling/Disabling
the
Do Not Disturb
service turns off/on your phone bell for the time period indicated on the
settings page. Incoming calls will be routed to voice mail.
Blocking the last caller
The last caller party will be blocked and added to the table on the Caller ID Based Services. You may unblock it later from the
page. This service is available for 10 seconds after the call has been terminated.
Attention:
Blocking the caller with anonymous caller ID (for example, anonymous@anonymous or similar) will lead to blocking all
callers with an unknown caller address.
Getting the line information
You will hear your line, extension and SIP number.
is used to add a new entry to your Speed Calling table. A two digit speed calling code is required followed by the
destination number. In the Speed Calling table, the registered destination will have an Auto call type.
Hot Desking
used to login/logout to the public phone with the virtual extension. To login, the extension number and the password of
the preconfigured virtual extension are required. After login, the phone becomes a full featured QX IP PBX phone with all supplementary
PBX features available. When logged out, the public phone becomes available for other users to login and the extension which has been
last used on that phone becomes again inactive.
used to block or unblock outgoing calls for certain called number. Insert the extension's password and press 1
to block or 2 to unblock a number. Dial a Called Number to be blocked and press #. Dial a Called Number to be unblocked and press #
.
Mark the Last Call as Bad
This will mark the last call in the system logs in the specific way and is used for diagnostics purposes only.