Epygi Manual III, Руководство пользователя

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QX50/QX200/QX2000; (SW Version 6.0.x) 36
QX50/QX200/QX2000 Manual III: Extension User’s Guide
Add
opens the
Add Entry
page to add called extensions (an attendant
or a user extension). It has manipulation radio buttons to select the
type of extension to be added to Call Hunting. It contains the following
components:
•
The
Call To
drop down list contains QX IP PBX’s attendant or
user extensions, depending on the radio button selected. It is
possible to add the same extension more than once to the
Call To
table. The extension will ring, depending on the order, as often as
configured.
•
The
Duration
drop down list is only available for user extensions
only. It is used to select the period (in seconds) for which the
corresponding user’s extension should ring.
Fig.III- 27: Call Hunting – Add Entry page
The
Circular Mode
checkbox enables the call hunting start over when the last extension in the Call Hunting table has been called and there is still no
answer. The Circular Mode will last as long as the
No Answer Timeou
t is configured in the Basic Services – General Settings page. When this checkbox is
not selected, call hunting will terminate once the last extension in the Call Hunting table does not answer the call, the incoming call will then be redirected
to the Voice Mailbox of the extension it originally called (if enabled) or it will be disconnected.
Please Note:
The Voice Mail Service will be activated on then originally called extension only after all extensions in the Call Hunting table are called at
least once, regardless the
No Answer Timeout
configured from the Basic Services – General Settings page.
Attention:
The
Circular Mode
will not work if the list of called destinations contains at least one Auto Attendant extension, otherwise the hunted call will
be answered by the Auto Attendant and will terminate there.
The
Random Hunting
option allows an incoming call to ring extensions in the Call Hunting table in random order. If this checkbox is selected, an incoming
call will ring at an extension randomly selected from the Call Hunting table. If the called extension does not answer the call, the next extension will be
chosen randomly from the remaining extensions list. The process will continue until the last extension on the list is called. If the call is still not answered, it
will be forwarded to the voice mail box of the originally called extension.
If both the
Circular Mode
and
Random Hunting
checkboxes are selected, the cycle will restart in the same random order after calling the last extension.
If nobody answers, the call will be redirected to the mailbox of the originally called extension after the
No Answer Timeout
expires.
When saving the Call Hunting configuration a message will notify the user that Many Extension Ringing, Find Me/Follow Me and Unconditional Call
Forwarding services have been disabled.
Many Extensions Ringing
The
Many Extensions Ringing
service of QX IP PBX provides parallel ringing on several extensions when there is an incoming call.
Attention:
By configuring
Many Extensions Ringing
service,
Unconditional Call Forwarding, Find Me/Follow Me
and
Call Hunting
services will be
automatically disabled on the current extension.