PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . 139
FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 140
E-Web Print (for Windows Only). . . . . . . . . . . 140
EPSON Software Updater. . . . . . . . . . . . . . . . . 141
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 141
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 141
Uninstalling Applications - Windows. . . . . . . . .141
Uninstalling Applications - Mac OS X. . . . . . . . 142
Installing Applications. . . . . . . . . . . . . . . . . . . . . 143
Installing a PostScript Printer Driver. . . . . . . . . 143
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . 146
Updating Applications and Firmware. . . . . . . . . . 146
Checking the Printer Status. . . . . . . . . . . . . . . . . .148
Checking Messages on the LCD Screen. . . . . . . 148
Error Code on the Status Menu. . . . . . . . . . . . . 149
Checking the Printer Status - Windows. . . . . . . 154
Checking Printer Status - Mac OS X. . . . . . . . . 154
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 154
Removing Jammed Paper from the Front Cover 154
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Removing Jammed Paper from Rear Cover. . . . 157
Removing Jammed Paper from the ADF. . . . . . 158
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 160
Original Does Not Feed in the ADF. . . . . . . . . .161
Power and Control Panel Problems. . . . . . . . . . . . 161
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 161
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 162
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 162
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 164
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 164
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 164
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 165
Printed Characters Are Incorrect or Garbled. . . 165
The Printed Image Is Inverted. . . . . . . . . . . . . . 166
The Printout Problem Could Not be Cleared. . . 166
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 166
PostScript Printer Driver Problems. . . . . . . . . . . . 167
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 167
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 168
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 168
Characters Are Blurred. . . . . . . . . . . . . . . . . . .169
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . 169
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .169
Scanning Area or Direction Is Not Correct. . . . 170
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 170
Thumbnail Preview Does Not Work Properly. . .170
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 171
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Problems when Sending and Receiving Faxes. . . . .171
Cannot Send or Receive Faxes. . . . . . . . . . . . . .171
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 172
Cannot Send Faxes to a Specific Recipient. . . . . 173
Cannot Send Faxes at a Specified Time. . . . . . . 173
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 173
Memory Full Error Occurs. . . . . . . . . . . . . . . . 174
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 174
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .175
Received Fax Quality Is Poor. . . . . . . . . . . . . . .175
Received Faxes Are Not Printed. . . . . . . . . . . . 175
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .175
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 176
Cannot Forward Received Documents to
Email Addresses. . . . . . . . . . . . . . . . . . . . . . . .176
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 176
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Operation Sounds Are Loud. . . . . . . . . . . . . . . 176
The Date and Time Are Incorrect. . . . . . . . . . . 177
Memory Device Is not Recognized. . . . . . . . . . 177
Cannot Save Data to a Memory Device. . . . . . . 177
User's Guide
Contents
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