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Problem
Action
The output is too light.
The toner cartridge may be low or need to be replaced. Confirm the amount of
toner in the toner cartridge.
1. Check the toner level on the
Consumables
tab of the
Printer Status
window of
Status Monitor.
2. Replace the toner cartridge as needed.
Verify that the print media is dry and the correct print media is used.
If not, use the print media recommended for the printer.
See Also:
“Usable Print Media” on page 119
Try changing the
Paper Type
setting on the print driver.
1. On the
Paper/Output
tab for
Printing Preferences
of the print driver, change
the
Paper Type
setting.
Disable
Toner Saving Mode
on the print driver.
1. On the
Graphics
tab in
Printing Preferences
of the print driver, ensure that the
Toner Saving Mode
check box is not selected.
Note:
If the problem continues even though you have taken suggested actions described above, contact our local
representative office or authorized dealer.
Toner Smears or Print Comes Off/Stain on Back Side
AL-MX200 Series User’s Guide
Troubleshooting
351