Turbimax CUE21 / CUE22
Diagnostics and troubleshooting
Hauser
27
9
Diagnostics and troubleshooting
9.1
General troubleshooting
9.1.1
Troubleshooting instructions
The device performs continuous diagnostic monitoring. Any errors are displayed in a
queue in the bottom line of the display.
The Turbimax provides three levels of fault detection:
• Warning
A warning is simply a message on the display indicating that a problem exists. No alarms
are activated. If, for example, the desiccant alarm function is disabled and the desiccant
becomes saturated, the warning DESC will appear on the display.
• Error
An error indicates a fault or a problem that can usually be corrected by the operator. This
includes, for example, a lamp outage (LAMP) or an incorrect calibration (CAL). If an
error occurs, both alarm relays are activated and the current output is maintained at 2
mA. While the device continues to display values, you should not rely on these values as
their accuracy is not known.
• Failure
A failure is a system fault. This is a problem that cannot be corrected by the operator.
The unit must be returned to the factory for service. These failures consist of failures in
the CPU, A/D, EEPROM or other devices internal to the instrument. If a failure occurs,
the device will not function properly and will display the message FAIL in the bottom
line of the display. Both alarm relays are activated and the current output is maintained
at 2 mA.
9.1.2
Process-related errors
Error
Possible cause
Tests or remedial action
Display values are higher than
expected
Bubbles in solution
Ensure that vent in drain tube is open and
not obstructed (→ 10)
Condensate or leaky cuvette
Check flow-through cuvette for
condensate or leaks
Flow-through cuvette dirty
Device is no longer correctly
calibrated
Display values are incorrect
Bubbles in solution
see above
Debris in flow-through cuvette
Remove debris from cuvette
Display values are lower than
expected
Device is no longer correctly
calibrated
Upper part of display flashing
Sample has exceeded permitted
range
Check sample. Turbidity of sample may be
too high to be read by the device.
9.2
Diagnostic information on local display
Diagnostic
message
Possible cause
Tests or remedial action
MA
4 to 20 mA loop is open
Check wiring (→ 13, → 19).
DESC
Desiccant pouch saturated
Replace desiccant pouch (→ 30).
LAMP
Lamp failed
Have lamp replaced. Contact sales office.
工程师电话(微信)15915717832
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