Emerson Rosemount5081, Инструкция по эксплуатации, Страница: 137 / 152

10 Return of material
10.1 General information about returning material
To expedite the repair and return of instruments, proper communication between the
customer and the factory is important. Call 1-949-757-8500 for a Return Materials
Authorization (RMA) number.
10.2 Warranty repair
The following is the procedure for returning instruments still under warranty.
1.
Contact Rosemount for authorization.
2. To verify warranty, supply the factory sales order number or the original purchase
order number.
In the case of individual parts or sub-assemblies, the serial number on the unit must
be supplied.
3. Carefully package the materials and enclose your Letter of Transmittal . If possible,
pack the materials in the same manner as they were received.
4. Send the package prepaid to:
Emerson Automation Solutions
Rosemount
c/o A.F. Romero
1749 Stergios Road
Calexico, CA 92231
Attn: Factory Repair
RMA No. _________
5. Mark the package: Returned for Repair
Model No. _________
10.3 Non-warranty repair
The following is the procedure for returning instruments that are no longer under warranty
for repair.
1.
Call Rosemount for authorization.
2. Supply the purchase order number and make sure to provide the name and
telephone number of the individual to be contacted should additional information
be needed.
3. Do steps 3-5 of Section 10.2 .
Return of material
Instruction Manual 127